Mexico and Central America Vacations & Trips from ₩733,976

This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.

We enjoyed our stay and having access to the other properties. It would be nice to have more food options at the royal cancun but we enjoyed the peacefulness of the resort. Needing the key for all food and drink service was a bit of an inconvenience at times especially when the service was slower. Overall we did enjoy our stay and had a nice time. Good resort for families.

Decided to celebrate my birthday here, i have mixed feelings about my stay here Youre greeted by friendly staff which is great, unfortunately our flight chnaged so we ended up arriving way before check in.. We ended up having an overnight flight so we were extremely exhausted.. they didn't let us check in early, only to find out why later.. they let their "members" (black band) do an early check in which means they try to upgrade you the next day of being there. I found out from other members that is a great benefit if you go multiple times a year.. Be ready to listen to a "timeshare" like pitch to get you to join.. I had read in previous comments that it is an optional topless resort.. which means yess you will see women topless all kinds.. so if youre not into that definitely do not go.. Parties day and night.. pool party with games start at 10 am swim up bar included.. theme parties at night Our room was extremely cold so we decided to turn up the ac from 60° to like 75°.. bad idea.. floors became extremely slippery causing us to slip many times ! Like not on your knees fall full body slip and fall.. happened our last night there.. My personal opinion the music was the same day and night.. I really didn't like the music they played a lot of English "techno like"? Music i guess is the best way I can describe but again thats just my personal opinion and taste in music is a bit different.. I loved that we met different people from all over the world

Would go back! Easy to get to and the staff was amazing! So many different things to do from food, shows, bars, relaxation, etc!

We enjoyed our stay – the staff was exceptionally friendly, the hotel was spotless, and the facilities were great. However, two things need improvement: 1. Pool Chairs – Guests can reserve chairs with flags, but many claim them early in the morning and leave them unused until the afternoon. When I raised this with security, I was told nothing could be done. 2. Dinner – Breakfast and lunch were excellent, but dinner was frustrating. Restaurant reservations filled up as early as midnight the night before, leaving long waits at the buffet. On “Mexican Night,” there were no kid-friendly options, so our children went to bed hungry. With some changes to the dinner system and pool policy, this could be a perfect vacation spot.