Waterpark Hotels in Mexico from ₩189,327

"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"Hotel was great, food perfect with pleasant amenities. The only bad things was: 1- Traditional check in system that takes 1 hour for each checking! 2- No air conditioning in elevators and dining area which cause very bad smell in the main restaurant! "

"Great experience, Loved my 3 day stay, Would go back again. "

"Fun and amazing!"

"Excellent service Terrific staff especially Fernanda at the Excellence Club Desk who helped us upgrade our room and Sully who was our Pool Concierge Beautiful room Delicious meals"

"This is our third time at a RIU property, they are all excellent, but this was our favorite! A wonderful, adults only, all-inclusive resort."

"Me and my wife spent our third year anniversary here. It was an awesome time. Excellent service."

"I can't say enough great things about this property! I am so glad we chose RIU Palace, it was everything and more of what we had in mind. The views are stunning! The entire place is immaculate, they are constantly working to maintain the place and it shows. The staff.....everyone is so amazing. Friendly, quick service, totally there to make guests experiences the best they can. I would absolutely recommend this resort. One tip, no jewelry at all on the water slides. I wish I would have known this in advance, since my husband and I weren't comfortable leaving our wedding rings unattended we had to take turns going down the slides with the kids. Not a big deal, just good to know in advance. "

"Good"