푸에르토 모렐로스, 킨타나로오의 바닷가 호텔

“On arrival I found the beach to be ankle deep in foul smelling seaweed. The pool was a construction zone with a film of cement dust covering all the pool chairs and the water. It was completely unusable. No attempt had been made by the hotel to inform me about this in advance. After numerous discussions with the reception staff eventually they moved me to another much better property of their 20.minutes walk from the downtown. I suggested they clean the seaweed themselves but they said it was...

“Just one word I would never stay in this hotel ever, not reccomended. No wifi no hot water”

“Dafne was an outstanding ambassador. We give her 5 Stars. She was attentive to our needs and took care of us. And checked in with us daily. The staff was great. The resort was at less than 50% capacity, therefore, the restaurants rotated being open and closed which limited our options throughout the two week stay. It’s a newer resort which is a big plus. Very clean facility in all aspects.”

“I’ve never been to an all inclusive resort so I didn’t know what to expect. Well, I can’t wait to go back to Excellence Riviera Cancun. The resort isn’t brand new, but it’s pristine, lush and beautifully maintained. I was surprised how large and comfortable our room was. We had 2 sofas … one was on the balcony, a mini bar filled every day and a huge, jetted tub. The many restaurants and bars were yummy and the servers were welcoming and helpful. It was a wonderful happy memory that I hope to...

“Clean room, nice staff,kid friendly, family friendly. Irving was extremely attentive and helpful to us all!”