Find hotels in Puerto Morelos from ₩83,639

"Rooms were clean. Ours didn't have a table and chairs, but we requested and received them. Pool bottom is very rough - so surf shoes recommended. Amstar shuttle terrific"

"We had a great time. We received great quality services, food, drinks and a gorgeous resort."

"Bed bugs, stuck in elevator, and false promises "

"This was the so"

"My first time in Cancun and I must say … the ocean view was spectacular! Our butler Carlos made our stay fantastic. Great experience overall!"

"A little "

"Overall, this is a good place to rest and relax. The staff was wonderful—every person we interacted with was friendly, attentive, and professional. Service throughout the hotel was excellent, especially at the VIP Club, where the team was truly outstanding. The food was okay, but the buffet could use more variety. I’ve been visiting Cancun for over 10 years and have stayed at many all-inclusive resorts, and one thing that stood out was the limited liquor selection. Some common brands, such as Maestro Dobel, were not available—even in the VIP area but sold at a ridiculous price during night events. The nighttime entertainment could also be improved. Shows were scheduled during dinner hours, which made it difficult to enjoy them, especially when traveling with a large group. In addition, the lobby bar closing at 11 PM felt early for an all-inclusive resort. Another inconvenience was that restaurants could not accommodate larger parties (12+ people) unless an extra fee was paid. Despite these points, the excellent service from the staff made the stay enjoyable."

"All good"

"The food was awful and they will try to upcharge you on everything through out the stay. "