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예, 이 숙박 시설에는 4 개의 야외 수영장, 어린이 수영장이 있습니다.

Sensira Resort & Spa Riviera Maya – All Inclusive의 숙박 비용은 얼마인가요?

2026년 1월 7일 기준, 2026년 1월 22일에 성인 2명 1박에 대한 Sensira Resort & Spa Riviera Maya – All Inclusive의 요금은 ₩501,909부터이며 세금 및 수수료를 불포함합니다. 이 요금은 향후 30일의 숙박에 대해 지난 24시간 동안 검색된 1박당 최저가를 기준으로 합니다. 요금은 변경될 수 있습니다. 보다 정확한 요금을 보려면 날짜를 선택해 주세요 .

Sensira Resort & Spa Riviera Maya – All Inclusive의 경우 반려동물 동반이 가능한가요?

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Sensira Resort & Spa Riviera Maya – All Inclusive의 주차 요금은 얼마인가요?

셀프 주차의 경우 무료입니다.

Sensira Resort & Spa Riviera Maya – All Inclusive의 체크인 시간은 어떻게 되나요?

체크인 시작 시간은 15:00이며, 체크인 종료 시간은 언제든지입니다.

Sensira Resort & Spa Riviera Maya – All Inclusive의 체크아웃 시간은 어떻게 되나요?

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Sensira Resort & Spa Riviera Maya – All Inclusive에는 올 인클루시브 혜택이 있나요?

예, 올 인클루시브 숙박 시설입니다.

Sensira Resort & Spa Riviera Maya – All Inclusive의 위치는 어떻게 되나요?

푸에르토 모렐로스의 해변에 자리한 이 호텔의 경우 조금만 걸어가면 페템피치 베이 및 아레시페 드 푸에르토 모렐로스 국립공원 등이 있습니다. 푸에르토 모렐로스 해변의 경우 2.9km 거리에 있습니다.

푸에르토 모렐로스의 Sensira Resort & Spa Riviera Maya – All Inclusive 후기, 가격, 위치 - 호텔 예약

Q: Sensira Resort & Spa Riviera Maya – All Inclusive의 주차 요금은 얼마인가요?

셀프 주차의 경우 무료입니다.

Q: Sensira Resort & Spa Riviera Maya – All Inclusive의 체크아웃 시간은 어떻게 되나요?

체크아웃 시간은 정오입니다.

2/10 - 너무 별로예요

KEUMDONG

가족 여행

2025년 4월 29일

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2025년 4월에 2박 숙박함

10/10 - 훌륭해요

??

2024년 12월 19일

2024년 11월에 4박 숙박함

10/10 - 훌륭해요

BYEONGIN

아이를 동반한 가족 여행

2022년 12월 28일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

모든 직원들의 친절한 응대 모든 레스토랑이 맛과 멋이 있었다 하지만 호텔의 공항픽업 서비스가 없어 늦은 밤 체크인 하는 경우 문제가 있다

2022년 12월에 3박 숙박함

6/10 - 괜찮아요

Brittany

2026년 1월 7일

별로예요: 청결 상태

The entrance is stunning, the lobby and view from the lobby are absolutely beautiful. Christmas eve was fantastic, the food at the steak house was incredible, the buffet was good though lacking the variety most expect to see at an all inclusive. It felt like it was all down hill from that point forward. The beach was absolutely disgusting from our first day to the day before we left it wasn't taken care of AT ALL. No clean up of seaweed, sludge, logs or trash and the result was a beach area we found unusable and a stench that was not only overwhelming at the beach but permeates up into the kids club area and was mildly nauseating. Despite the smell, which I could barely handle, my son absolutely loved the kids club and the wonderful ladies there, they were truly a highlight of the resort. From Christmas forward the food at the buffet got progressively worse, with everything being either lukewarm, cold or in a few instances completely under cooked, to the point where I got a half frozen scallop right off the grill and had to ask them to please continue cooking it. When I asked the gentleman to do so he seemed rather irritated at the request. The snack bar food was all cold unless you got to it the moment it was put out but the made t

2025년 12월에 7박 숙박함

8/10 - 좋아요

Bhupinder

단체 여행, 아이를 동반한 가족 여행

2026년 1월 6일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

Room was nice, a la carte was good. Buffet options could be better. Include more gluten free options and consider dietary restrictions for guests staying at the resort.

2025년 12월에 5박 숙박함

6/10 - 괜찮아요

CHRISTINE M

2026년 1월 6일

Lost some personal brand clothing and some crocs. Discovered the loss

2025년 12월에 9박 숙박함

6/10 - 괜찮아요

Dong Min

가족 여행

2026년 1월 5일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

We stayed at Sensira Resort & Spa Riviera Maya for 7 nights / 8 days with our family during the Christmas season. The price was around USD $1,500 per person, which felt reasonable for the time of year. Overall, the resort offers decent value for the price. The food quality was acceptable—nothing exceptional, but generally fine for an all-inclusive resort. Most staff members were friendly and did their best, and service in general was not bad. One recurring inconvenience was at the pool area, where towels were often unavailable. On multiple occasions, we had to wait 30 minutes to an hour just to get pool towels, which was frustrating, especially with children. The main disappointment, however, was how a hygiene issue was handled. We encountered a large cockroach-like insect (about 4 cm) in an indoor hallway. When reported, it was simply swept away and we were told not to worry. No immediate sanitation or pest control action was taken, and follow-up communication from the resort felt very minimal. We understand this is a tropical destination, but for a family-oriented resort, we expected clearer procedures and better guest reassurance when such issues are reported. In summary, Sensira is not a bad resort overall, and it may suit travelers who are not very sensitive to operational issues. However, improvements are needed in overall food quality, pool towel management and, more importantly, in how hygiene-related incidents are handled and communicated to guests.

2025년 12월에 7박 숙박함

6/10 - 괜찮아요

jeffrey william 님, Orlando

아이를 동반한 가족 여행

2026년 1월 5일

좋아요: 편의 시설/서비스

별로예요: 직원 및 서비스

I have stayed a number of resorts in the Riviera Maya area, this resort was definitely lacking on customer service compared to every single other one I have been to. The staff at the front desk and the dining areas are just not very friendly or helpful. For example, when we checked in, the guy who checked us in literally did not tell us a single piece of information about the hotel...dinning information, where to find things, etc. Not a big deal, but definitely strange. There are 3 al a cart restaurants and the buffet, the buffet could definitely use some improvements for dinner, and getting a seat at the 3 other restaurants can quite difficult/impossible. Most of the waiters we had during our stay were not very friendly, and would not really come around much at all, until after you were done, and then they would wait around for a tip. The most frustrating part of our stay here was the pool situation, every single lounger or chair was taken with people's towels by 7am every single morning. The hotel did nothing about people doing this, so people would just leave their things at the chairs all day long and there would never be anywhere to sit by the pool. The beach would usually have seating available, but the beach here is not swimmable, since the water was completely brown and full of debris...and according the the people who worked here, this is more common than not for their location, which is unfortunate.

2025년 12월에 5박 숙박함

4/10 - 별로예요

Louise

2026년 1월 4일

별로예요: 청결 상태, 직원 및 서비스

We would never stay at this hotel again. Check-in took forever, lots of waiting, and relatively unfriendly staff. Food: mediocre at best and in order to get any food you had to wait in line 30 minutes to an hour and even when it was your turn there was a high chance that they were out of what you wanted to order. Their system for dining was terrible. There is a cafeteria style restaurant that had the same thing every day and most of the food had been sitting there forever and was flavorless and boring. The other dining options were a Mexican restaurant, Italian res

2025년 12월에 7박 숙박함

10/10 - 훌륭해요

Gerardo

아이를 동반한 가족 여행

2026년 1월 4일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Me gustó la alberca sólo q un poco fría, la comida estaba rica pero pueden variar un poco más.

2025년 12월에 5박 숙박함

6/10 - 괜찮아요

Jessica 님, Greenville

아이를 동반한 가족 여행, 가족 여행

2026년 1월 4일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

별로예요: 편의 시설/서비스

need more restaurants options and more activities as week as pool chairs and towels .

2025년 12월에 5박 숙박함

6/10 - 괜찮아요

Sherma

2026년 1월 4일

별로예요: 편의 시설/서비스

It is very much for kids and families. The food wasn’t great and the beach is terrible water is brown and not a good view

2025년 12월에 3박 숙박함

6/10 - 괜찮아요

Rohin Krishnan

아이를 동반한 가족 여행

2026년 1월 4일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

The overall experience at Sensira was quite positive. The food was delicious, housekeeping was excellent, and there were plenty of kid friendly.activities in the kids clubs and water park to partake in. However there were a few deficiencies for us as a family of vegetarians with small children to note as well. 0) Checkin: Was marred by the lack of a crib which was confirmed multiple times pver chat with the Sensira staff prior to arrival. As we arrived late, we asked for room service to bring some fruit and yogurt to our room. For this, we were charged $10 per visit - very odd for an all incisive to be charging for things they could easily bake into their room rate. 1) Food: Vegetarian food at rhe buffet was minimal and there was cross contamination when.preparing eggs, or any fried items. There was inconsistent usage of signage which made it hard to tell if the items were prepared in chicken stock or had seafood ingredients, or were truly vegetarian. The restaurants all had vegetarian menus, which compensated for this slightly, but getting a reservation at those restaurants was not an option, as we were told to stand in line to get a table, sometimes for an hour. The buffet also frequently had lineups. 2) Pool: was fridgid to the point of being almost unswimmable. I'm not sure why they wont just heat it. To be fair the kids pool was shallower and warmer, but still freezing. Their waterpark was great for our 5 and 2 year old, but simply too cold to enjoy.

2025년 12월에 6박 숙박함

2/10 - 너무 별로예요

Mehdi Rakan

아이를 동반한 가족 여행, 가족 여행

2026년 1월 4일

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

The staff is rude.. you need to call room service over 10 times for someone to answer. The buffet is a long line because staff is short and never clean tables. They don't keep the resort clean. Never have towels always short. Need to wake up around 6am to find a lounge chair next to the pool. Wouldn't go there again

2025년 12월에 5박 숙박함

6/10 - 괜찮아요

Adrialys 님, Doral

아이를 동반한 가족 여행, 가족 여행

2026년 1월 4일

좋아요: 청결 상태, 직원 및 서비스

This was our first time in this resort and this part of town. As you drive into the road that leads to the hotel the road was in poor shape. Horrible shape, so much so that in one of our tours the road pavement was so damaged, that my head touxh the celing of the van. As we got to the hotel, the check in experience wasnt the best and our little nightmare began. I want to point out and make it clear, the staff was amazing, specially isabel the lifeguard, she made our stay so nice, everyone in the pergolas reataurant, and our housekeeping staff. However, there are only three restaurants available, you can only make reservations for one of them. We had to wake up at 8 , to get reservationa for the steak restaurant, but if your reservation was foe 8, youll get in almost at 8:45. The other restaurants is as you come, so youll be makimg the line for a long time specially in high season. The pool area, we tried waking up early to get a spot and we were never able to find a bed. There was only one hot tub in the adults only zone, and if youre in the adult zone kids will still go by. The pools are not heated and this time of year given the position of the pools and the wind. It was hard to enjoy a pool day. The staff is great, but also exploided by the hotel. Given the amount of guest vs the amoint of employee, everything was overwhelming, my youngest had a blast but my oldest found it hard to find something fun to do. There is no turned down service.

2025년 12월에 7박 숙박함

4/10 - 별로예요

Anne Marie

아이를 동반한 가족 여행

2026년 1월 4일

별로예요: 청결 상태, 숙박 시설 상태 및 시설

This was probably one of the worst experiences I’ve had at a resort. The swim up bar never opened, never enough chairs, hours to get into any restaurant when there were multiple open tables -they were just so understaffed that it made it impossible to serve the amount of people at the resort. The one night they did make up for our issues by giving us a nice dinner and our server Alex by the pool was fantastic. The kids did enjoy themselves as well. The state of the resort had mold all over and dirty floors in our friend’s room. It’s a shame because the resort has great potential but whoever is running it dropped the ball. I wouldn’t recommend until they are staffed properly and clean up the resort.

2025년 12월에 5박 숙박함

2/10 - 너무 별로예요

Stefanny M

가족 여행

2026년 1월 3일

별로예요: 청결 상태, 편의 시설/서비스

Everything was awful. We booked a 7 day trip and left after 3 days. This isn’t a 5 stars at all. 2 at best. It’s dirty, food quality is awful, bad service and beach is nasty. Do not waste your time or money. Hotel did agree to refund the unused nights but now disputing with expedia to give me my money back and it’s a nightmare to deal with !!!!

2025년 12월에 6박 숙박함

4/10 - 별로예요

HAE RYOUNG

2026년 1월 3일

Short staffs during the most busy time of the year. Mini bar ( fill up 1 time max) and room service are not included. Food..so so. You

2025년 12월에 4박 숙박함

6/10 - 괜찮아요

John

연인과의 여행

2026년 1월 3일

At check in the room door did not close or lock. Main bar had a not so pleasant smell. The butler Rafael was pleasant and polite helped when he could. Rules for pool area not enforced such as holding chairs for more then 30mins unattended. Not your fault but the beach was covered with seaweed maybe due to time of year. Food from room service was inconsistent some days tasted good and others it did not.

2025년 12월에 11박 숙박함

4/10 - 별로예요

Olivia

가족 여행

2026년 1월 3일

좋아요: 청결 상태

The hotel appeared to be short-staffed during the busiest season of the year, and check-in took about an hour. There is an additional charge for a second minibar refill, as well as a 200-peso fee each time room service is ordered. The buffet food was acceptable but nothing special. As we have two children under 5, we appreciated the kids’ pool with slides and the indoor playground, which were great for young children. However, the beach was not suitable for swimming. Unlike some other hotels, seaweed was not regularly removed, which made swimming difficult. Overall, our stay was satisfactory, but we would likely choose a different hotel next time.

2025년 12월에 5박 숙박함

10/10 - 훌륭해요

JOSE OSCAR PERALES

아이를 동반한 가족 여행

2026년 1월 2일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

La fiesta de año nuevo estuvo increíble! Dieron la milla extra para que la celebración fuera memorable. A pesar de ser temporada alta, había mucho personal para atender a todos y todos con excelente actitud de servicio. La habitación muy bien. La comida bien. La playa cuando llegamos tenía demasiado sargazo pero se fue limpiando y para los últimos días ya estaba muy bien para meterse. Volvería con mis hijos!

2025년 12월에 5박 숙박함

6/10 - 괜찮아요

Beena

가족 여행

2026년 1월 2일

좋아요: 편의 시설/서비스

Overall it was a nice stay, but things have changed over time, the buffet was tired and boring, certain services were paid that were free before, there were never any towels. And I know the beach conditions are not in their control but it was so muddy and brown.

2025년 12월에 5박 숙박함

4/10 - 별로예요

Janelle Ashley Evelyn

연인과의 여행, 아이를 동반한 가족 여행

2026년 1월 1일

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

From the moment we steps foot into this resort it was a nightmare. The road getting in was awful, made me so sick. Poor road conditions. Our flight was delayed and the gentleman who checked us in at midnight, seemed like it was his first shift. Should not have taken almost 25 minutes which is not ideal with 3 young children. Our room was very basic. Pictures do not do justice to how worn down the facilities are. Tiles on the bedroom floors broken. No door to the bathroom which makes it hard at shower time. There’s way too many guests for the amenities offered. The pools were over crowed and not nearly enough chairs for guests. If you’re not awake by 6-6:30 to save 2 you aren’t getting any. Lines, lines, lines. Everywhere you went there was lines. Never enough staff working, we felt awful for the staff, they looked beyond tired and over worked. They were very nice. Lines to get drinks, lines to get towels (if there even were any), lines to get into why restaurent, because you are not able to prebook dinners anywhere with the except of the steak house, which can only be done at 9am in the lobby (which again requires standing in a long line and going at 8:30 to even get a spot in line) then only to be told its full for the following night, can not prebook for a few days away, only the following day. Restaurants open at 6pm, suggest getting in line at 5:30 to even potentially get a table. We stood in line one night 5:40-6:30 only to be told there were no tables left. Can not swi

The poorly cheaply made hotel bracelets with room key. Lasted nearly a day.

Tiles found all over the property. Especially in the pools. My daughter would bring me handfuls every day. Not safe for young children

What the actual kid area looks like. No greenery like they show in their pictures. Slides are very steep, especially for young children. My youngest fell way too many times and has over 7 bruises and cuts on himself from their equipment.

2025년 12월에 5박 숙박함

6/10 - 괜찮아요

Dilmeet 님, Brampton

2026년 1월 1일

Room was ok, there was mostly shortage of towels

2025년 12월에 6박 숙박함

6/10 - 괜찮아요

Donovan R

가족 여행

2025년 12월 31일

좋아요: 청결 상태

별로예요: 편의 시설/서비스

Hard to get chairs, a lot of other issues not related to the pool area, staff good but short handed

2025년 12월에 6박 숙박함

Sensira Resort & Spa Riviera Maya – All Inclusive

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고객 서비스

비즈니스 서비스

야외 시설

풀서비스 스파

장애인 편의 시설

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객실 편의 시설

침실

욕실

엔터테인먼트

식사 및 음료

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정책

체크인

체크아웃

특별 체크인 지침

출입 방법

반려동물

아동 및 추가 침대

결제 유형

중요 정보

요금

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