6/10 - 괜찮아요
Stan
아이를 동반한 가족 여행
2026년 4월 7일
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
We had a fantastic time at the El Cid Marina PM with our grandchildren despite my complaints. We have stayed at this resort in 2019 & 2023 with grandchildren as well and we returned due to how wonderful a place it is for youths. What we noticed this last trip was that our building #19 was dirty. There was Coati (Mx racoon) feces in the stairwell for more than three days, it's likely still there!! We also found some of the staff unfriendly, especially Karin who is a hostess and also a server named Ananis at the Dolores. The quality of the food and the cookery of food is sub par. While at the buffet my grandson went for a scoop of vanilla ice cream, he was given a hollowed out scoop. He requested another and was refused! At a buffet!!! I question the maintenance of this building as well as the balcony rail was wobbly on our third floor room. The chairs in the dining rooms and the lobby are filthy. This resort is run down, they should spend a little cash on the "old" part and stop on the Ventos side. Reminded me of the shabbiness like at the El Cid in Mazatlan. We paid cash for the extra fees and then those fees were charged to our credit card, beware.....do not give them cash. I am sad to say that we will never attend at an El Cid again due to these reasons.
Stan
2026년 3월에 10박 숙박함
