플라야 델 카르멘, 킨타나로오의 가족 여행 호텔

“Room was clean and staff courteous.”

“L’ambiance générale du site, la gentillesse du personnel, l’impression d’être en nature à proximité de la 5e avenue. ”

“We really loved our stay. Pros: staff was super kind and helpful everywhere, the Jungala hotel suite is beautiful, shower, bath products, main pool, Jade store, ability to walk on jungle paths everywhere or take trams, food in most restaurants is good! Jungala Aqua Park was awesome. Not too big. Great for a young family. Cons: doors in suite dont all close completely (closets, bathrooms), concierge is very available but doesn't always follow through on requests (asked 3 times for child's bed to...

“It was generally nice, just that there is no ocean view from the room. But the rooms are big and clean.”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“Tuvimos una falta de respeto por su personal que asigna las mesas en los tacos. Altanera, grosera y prejuiciosa.”

“Personal amabilísimo. Muy buenas instalaciones, son más espectaculares las de Banyan”

“The rooms were amazing. I was shocked at how large the suites were. The restaurants are also excellent.”