Find Family Hotels in Playa del Carmen

"We traveled with 7 people ages 8 months - 46 years old. We had 2 deluxe rooms that connected to each other. We initially booked with Riviera but was relocated to Sunset because of construction on 1/2 the resort. Had option of 4 pools and beach for swimming including one kids pool and water slides. Food in buffet was average and we didn't eat at many of the restaurants "

"An amazing stay! I would highly recommend this hotel if you are thinking about visiting Riviera Maya. Staff are super friendly and helpful, they can’t do enough for you and want you to be happy. Comfortable beds and spacious rooms, plenty of towels and mini bar stocked daily. The grounds of this are super special with a host of wildlife living on the premises. This makes for a truly unique experience, you never know what you will see next. Food is good, a wide selection of restaurants and buffets. This was our third time at this resort and we will surely be back!"

"Great experience "

"Got an upgrade to the one bedroom villa with balcony hot tub and full kitchen, a nice perk to start our week. Rooms spotless. Staff very friendly. Buffet lots of variety, they always have kid friendly items. Sometimes the lunch grills get busy and you have to wait from 45-60 min for your food, but they get you drinks quickly and other times the wait is only 15 min. Don’t expect to swim in the ocean here. The beach smells a bit from seaweed and there are urchin and jellyfish warnings. Not a big deal as the pools are plentiful and immense. There are beaches just adjacent to the resort for a nice sunset stroll. Kids club was amazing, our son wanted to do activities there every day. Talented live entertainment. The beach is small so if you want long stretches of swimmable beaches look elsewhere otherwise this place if beautiful, the grounds very well kept. An amazing week. "

"Staff was great. Environment was clean. Food was okay. "

"Clean room, friendly staff, great food, well taken care of resort, lots to do. 10/10 experience even with the weather being a bit chilly. "

"Everything was a 1000/10 perfect"

"LOVE LOVE LOVE this place!! Everyone was so nice. Room was spotless and cleaned daily. They went above and beyond for my birthday. So many fun activities everyday at the pool too."

"Everything was excellent 👌 "