Find Family Hotels in Playa del Carmen

"The service was great; I only wish they had considered that we booked two rooms instead of one and provided a connecting room so that we could all be together. That was my only concern; otherwise, everything was great."

"Beautiful and very clean. "

"Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time"

"We really enjoyed our stay at the Hyatt the staff was very helpful & respectful everything was wonderful. They could use another smoking area they only had one & it was only 2 sitting benches which made it hard for all the smokers that was at resort. That's just a smokers point of view besides that our trip was absolutely wonderful."

"Great all inclusive resort. Staff was very attentive and the food was great. Privilege package is worth the extra $."

"Hotel was absolutely beautiful and the staff were amazing from check in to check out! "

"Amazing "

"I really enjoyed the delicious food and superior service."

"Very good "