4/10 - 별로예요
Anh
아이를 동반한 가족 여행
2025년 10월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
Anh
2025년 9월에 7박 숙박함
