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“Loved the hotel - unfortunately there was a large group event and some restaurants were closed but overall staff to guest ratio is amazing, great food option although a bit expensive”

“The beach access room was amazing however the patio was a bit dated. The views were breathtaking and the room staff were very thoughtful. We would definitely return.”

“I wished they had more Vegan restaurants and better signed and boards explaining where things were and the activities for each day. I also wish they had better top shelf alcohol as others resort”

“Love Secrets Akumal, have been three years in a row and the resort is incredible - from the rooms, to the employees, to the beach and water. Restaurant options are numerous and food is comparable to other high-end resorts. The people there are wonderful, and the option of having the quiet pool is what helped sell us the first time we picked Akumal and one of the things that keep us coming back.”

“Property does need a refurbish. All employees are well trained, very cordial. Food was good, not great. Beef & pork were both tuff at Bordeaux. Wines were also lacking. House wine was a cabarnet, merlot, chardonnay, & sauvignon blanc from Chile. All '25 vintage. Very young wine ! Especially the reds. Also to adjust the thermostat, you need an engineering degree. Beach is great BUT alot of rocks make it difficult to get in. Seems like a couple of paths could be cleared.”

“Convenient location. We liked the adult only pool area — much quieter ! Staff very friendly and helpful. Food was ok”

“Such a relief from the property we originally booked in town. The rooms were soundproof. Staff very nice and hotel was everything we wanted. Scuba with Chris is recommended!!! ”