“I had to wait two days for shower gel and one full day for toilet paper. I tried calling reception several times, but no one answered. When I called the reservation number, someone answered immediately. I explained the situation, and only then were the items delivered.
Honestly, guests should not have to go through so much trouble for basic necessities. Providing simple essentials and responding to guest requests should be part of the standard service. It really shouldn’t be this difficult.”
“I had to wait two days for shower gel and one full day for toilet paper. I tried calling reception several times, but no one answered. When I called the reservation number, someone answered immediately. I explained the situation, and only then were the items delivered.
Honestly, guests should not have to go through so much trouble for basic necessities. Providing simple essentials and responding to guest requests should be part of the standard service. It really shouldn’t be this difficult.”
viktor