플라야 델 카르멘 아파트

"리노베이션되어서 그런지 객실도 깔끔하고 직원들도 정말 친절해서 좋은 시간 보내고 왔습니다~ 무엇보다 객실키를 가지고 다니지않아도 손목에 찬 팔찌로 출입할수 있어서 좋았습니다~ 레스토랑도 전부 맛있고 고급스러웠습니다 다만 아쉬운점은 튜브와 구명조끼를 직접 준비해야합니다."

"어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. "

"Everything was good, but they limited the room service in 2 hot dish suddenly without any other excuse. Because I have enough time so I could wait more than 2 hours, I asked why this was happened when I got the call from staff, and the staff told me they are so busy and this is not his fault so I told him then who should request me the excuse about this situation. Then the staff told me he would talk with his manager and he hung up the phone suddenly and there was no call back for 20 minutes. At least, if the staff gave the apology or request the excuse before the delivery of the limited order, I could've understood. It spoils the morning's feeling on me. It was very rude and uncomfortable."