플라야 델 카르멘 캡슐 호텔

“Great place to stay. Love the vibe, location and staff. Food and drinks top notch. Will be back again.”

“I’ve been to this property before, in 2021. The food was better on the previous stay. We were a little disappointed in the view from our casita… it was supposed to be ocean and it was turned towards the pool. The spa was as great as I remember. The staff was always friendly and our pool bartender was the Bomb! The last 2 days of our stay they started construction on the casita next to us very early, waking us up.”

“시설 ,직원친절함,음식등이 매우훌륭했슴 시내와 접근성을 위해 셔틀버스등이필요해보임 위치와 주변호텔등과 콜라보등이 좋았슴”

“It was generally nice, just that there is no ocean view from the room. But the rooms are big and clean.”

“This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

“Clean room”

“El hotel estaba súper bien ubicado. Todo estaba muy cerca, el acceso a la playa estaba mas conveniente desde el otro hotel pero teníamos rápido acceso y podíamos disfrutar de todos los servicios. El staff muy amable y nos explicaban bien todos los beneficios. La habitación era bastante cómoda y amplia .”

“Cozy house with traditional style, mixed with nature! One thing is that the beach/ocean is not as good as Cancun. To be more exact, way far behind. But one of the right places to extend to Tulum and Coba ruins as well as nearby amazing cenotes. ”

“I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the...