Apartments in Mexico

"Staff friendly and helpful"

"Traveled with children. Plenty of pools to choose from. It was great that there were pools close to the beach. Beach was clean. Water park was great. Couple things to note - the hotel put us in a room that was very close the Riu adult pool party which occurs almost daily & plays music very loud lasting into the night - not good if you have younger kids. We requested to switch rooms to get away from the noise which they were able to do for us on our second day, but they really should not have put a family with kids so close that. We had to request towels for the bathroom daily. They didn’t restock the fridge with water & beverages unless we requested it. We also had to request them to replenish the coffee packs for the room every day. Restaurant coffee was not good, coffee packs in the room were much better option. Overall a good experience with the family, but we had to hound them daily to replenish stuff for the room (towels, beverages, coffee packs). "

"Great staff and food. "

"Clean room, daily cleaning. Staffs were all polite and helpful. Outdoor pools were really nice and the warm were always warm. Nice variety of food to pick from. Very close to the shopping mall, about a 5 min walk. Next door are convenient stores 7 11 and circle k. Transfer to and from the airport was a smooth transition. We’ll definitely be booking again. "

"Our room smelled like moth balls and mildew. Dirty floors "

"absolutely the worst experience I’ve ever had!"

"Clean and neat"

"Great resort! Food was great! Super clean! Wish the nighttime entertainment was a little better!"

"There were about six pillows on the bed and all of them were too soft. The bed covering was way too heavy. They only give two small bottles of water in the room. Locational is excellent walking distance from the airport across a breezeway."