산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브에 수영장이 있나요?

예, 이 숙박 시설에는 2 개의 야외 수영장, 어린이 수영장이 있습니다.

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 경우 반려동물 동반이 가능한가요?

아니요, 반려동물을 동반하실 수 없습니다.

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 주차 요금은 얼마인가요?

셀프 주차의 경우 무료입니다.

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 체크인 시간은 어떻게 되나요?

체크인 시작 시간은 15:00이며, 체크인 종료 시간은 23:30입니다. 늦은 체크인의 경우 제한된 시간 동안 가능합니다.

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 체크아웃 시간은 어떻게 되나요?

체크아웃 시간은 정오입니다. 늦은 체크아웃은 유료입니다(객실 이용 상황에 따라 다름).

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브에서는 공항까지 셔틀 서비스를 제공하나요?

예, 공항 셔틀이 운행됩니다.

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브에는 올 인클루시브 혜택이 있나요?

예, 올 인클루시브 숙박 시설입니다. 모든 식음료를 비롯해 스노클링, 카야킹, 세일링 등의 즐길거리가 포함됩니다.

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 위치는 어떻게 되나요?

코라솔의 해변에 자리한 이 숙박 시설의 경우 골프장 옆에 위치하며 5km 이내의 거리에 그란 코요테 골프 및 퀸타 아베니다 등이 있습니다. 킨타 알레그리아 쇼핑몰 및 중앙 광장 또한 15km 이내에 있습니다.

플라야 델 카르멘의 산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브 후기, 가격, 위치 - 호텔 예약

Q: 산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 주차 요금은 얼마인가요?

셀프 주차의 경우 무료입니다.

Q: 산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브에서는 공항까지 셔틀 서비스를 제공하나요?

예, 공항 셔틀이 운행됩니다.

6/10 - 괜찮아요

Wengang

가족 여행

2025년 12월 31일

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설

Facilities old and falling apart.

2025년 12월에 7박 숙박함

4/10 - 별로예요

Jessica

가족 여행

2025년 12월 30일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

별로예요: 편의 시설/서비스

The positive side is the room was a good size for the three of us. There were plenty of towels for showers. The resort was beautiful and the beach was a nice stretch with plenty of beach chairs. The water park was fun. The nature trails are nice and watching the local wildlife was really fun. The negative: The ac quit after the first night and dripped water the whole time so there was a puddle in the room. Things I asked to be fixed were not. The shower the iron… etc. the resort is nice for the most part aside from the sewage smell that is everywhere. They advertise snorkeling in the cenote but snorkeling equipment was not available. They advertise restaurants beyond their buffet but there is no way to make reservations. Period. I was invited to come get a welcome kit with a map and a souvenir but it turned out to be a several hour long sales pitch and a souvenir that you must purchase. The all inclusive aspect is not as appealing as it should have been the restaurants should have been available, the resort advertising should be honest about what you get like stop lying about the fact that you have the ability to get a reservation at a sit down restaurant that isn’t just a buffet. I paid a lot of money to spend a nice holiday there with my family and was disappointed from day 2. The food in the buffet is ok and there is something for everyone but I wasn’t impressed. No chance I’ll recommend this place or return.

2025년 12월에 7박 숙박함

8/10 - 좋아요

Tara 님, Leander

가족 여행

2025년 12월 29일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

Beautiful property, great entertainment, cenotes, monkeys, great room configuration for families. Only downside was the food.

2025년 12월에 5박 숙박함

10/10 - 훌륭해요

Danielle Marin

아이를 동반한 가족 여행

2025년 12월 29일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

Staff were very friendly and helpful! The pools were extremely cold though and the food options could’ve been better but we loved it and would definitely come back!

2025년 12월에 5박 숙박함

4/10 - 별로예요

Michelle Rae

가족 여행

2025년 12월 28일

좋아요: 숙박 시설 상태 및 시설

Couldn’t get any dinner reservations. Buffet was set up poorly so the lines were long and slow moving. Pool games/activities could have been better, more fun and entertaining. Beach and pool are nice. Rooms were good.

2025년 12월에 5박 숙박함

4/10 - 별로예요

Lisa 님, Holley

가족 여행

2025년 12월 28일

별로예요: 편의 시설/서비스

Our stay was Dec 16-23. Our check in took over 3 1/2 hours! We did not receive a proper introduction in navigating the resort, although we did get deceived (while waiting in line to check in) and roped into a timeshare tour (that we thought was the “proper” introduction)! Then when we declined the timeshare invite- we were treated like outcasts! We did not get a map, or any explanation after that. Activities, schedules, A la Carte booking system, or guest services took the whole trip to figure out. This definitely created a lot of confusion for us in the first 4-5 days.And forget getting anyone on the phone or waiting at the Consierge’s desk line! Now- the food! The International buffet was like a cattle herding free for all! It severely lacked proper temperature control. Both hot and cold food was warm, and the pile-up’s to get food were extremely irritating! The roof leaked when it rained and there was actually black debris coming out of the juice dispensers one day. The next day the pop machine was closed down. We refrained from getting juice & pop from dispensers for the remainder of our stay. My husband and I didn’t eat anything but a bag of Doritos and 2 cans of Pringles for the last 4 days because 4 of the 5 of us ended up with food poisoning.. and since we did not bring a drugstore of GI medications we ended up paying over $200 in the souvenir shop on meds and electrolyte replacement drinks! This kind of ruins an all-inclusive experience!

2025년 12월에 7박 숙박함

10/10 - 훌륭해요

Tamara Marie

2025년 12월 28일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

Room was very clean. Monkeys right out side our balcony. Very friendly staff. Only bad thing is reservations for different restaurants. Can’t get into many of them. We were there 6 nights only got into 1 . Besides buffet.

2025년 12월에 5박 숙박함

4/10 - 별로예요

Maria

2025년 12월 26일

별로예요: 편의 시설/서비스

The room was plain, nothing to be excited about. Every morning I had to chase the staff for coffee. The last night there was a power outage that lasted the entire day and night. I had plans to eat at the buffet restaurant that evening but the restaurant did not open due to the power outage. There was a lot of family with children waiting to eat. There were three other restaurants that were open, but not serving people who did not have reservations. The staff and management were not helpful at all. As paying customers, we should not have gone without eating dinner that night. I had to eat Pringles for dinner. This resort is terrible. DO NOT GO!

2025년 12월에 4박 숙박함

10/10 - 훌륭해요

Moisés

가족 여행

2025년 12월 25일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

Hermoso hotel rodeado de naturaleza, animales libres, además de contar con muchas actividades como son la bicicleta, el nado en cenote, el cayac y con espectáculos cada noche Las albercas muy grandes y su parque acuático suficiente para pasar unas grandiosas vacaciones. Los restaurantes tienen de todo y algunos con reserva. Yo volvería cada que pudiera. Y tomando en cuenta que estás más cerca de los parques temáticos estás en una gran ubicación. Solo la playa su área para estar es pequeña pero muy agradable.

2025년 12월에 4박 숙박함

6/10 - 괜찮아요

Erin

가족 여행

2025년 12월 24일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

Everything was wonderful except for check in and check out. We waited over an hr with just one person checking in at the desk. They then said we had to wait in a different line because we had two rooms. We refused, and were able to check in there. One room was not ready so we later had to go back to the front and get the wristband keyed for it. I had billing issues and issues with them having a different name assigned to the room they gave us. At check out, I was told to go to the check out desk. I waited at the computer that said “check out” and the two individuals there kept working on something different and then left the computer without any communication. Two family’s that arrived after us got in the “check in line” and were able to check out before us. I then got in the check it line and the lady wanted the towel passes. We were not told to return our beach towels for the passes and bring them to the front at any point. I refused going back to our room for the towels due to needing to check out, get a ride from our rented van, drive 45 minutes and get through the airport to our flight. Their computer system seems to be very slow and lack efficiency.

2025년 12월에 5박 숙박함

8/10 - 좋아요

Taha

2025년 12월 23일

A lot of fun activities, but the service could be much better.

2025년 12월에 4박 숙박함

6/10 - 괜찮아요

Simon

가족 여행

2025년 12월 23일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

The room and the resort surroundings were great, and the staff were friendly. The service was very patchy and inconsistent though, the food was average at best, and the music was deafeningly loud all across the resort, which is such a pity when the sounds of nature there were so gorgeous. We enjoyed ourselves but wouldn’t go again.

2025년 12월에 10박 숙박함

6/10 - 괜찮아요

danielle

아이를 동반한 가족 여행

2025년 12월 21일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

2025년 11월에 5박 숙박함

10/10 - 훌륭해요

Joanna

아이를 동반한 가족 여행

2025년 12월 19일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Ideal place for the kids. Huge water park, pools, beautiful beach. Shows, animals and food

2025년 11월에 4박 숙박함

10/10 - 훌륭해요

Luis Alberto

2025년 12월 17일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

Great place for traveling with kids,

2025년 8월에 3박 숙박함

10/10 - 훌륭해요

James David

단체 여행, 아이를 동반한 가족 여행

2025년 12월 16일

좋아요: 청결 상태, 편의 시설/서비스

We visited with our two little girls on their first vacation, and the Sandos Caracol crew really went above and beyond to make our stay memorable. We had meal accommodations, and fast responses to all of our concerns that came up. The waterpark was spectacular for our kiddos being 3 and 6. The concierge and managers put on a meet and greet to get feedback from the guests, and were super earnest about making sure we felt at home and were heard. Samantha and Melisa both really stepped up, and you'd be lucky if either ends up being your Guest Experience Agent! We're definitely coming back! There were a few things that some travelers may not like. --- It's an eco resort, and there's animals everywhere, that means limited room service and outdoor meal access to prevent issues. - The menu selection outside of specific hours made it tricky to get simple foods for the kids when they were hungry. An example is the all day Taco bar offers Cereal...but only early morning and after 11pm. Even adding simple snack foods alongside tacos there during the day would've made the whole stay much easier for our little ones. - The resort has great amenities for kids, but isn't sized for them. Even adding a simple step stool into the rooms would have enabled them to wash their own hands, reach the soap, etc without needing to climb on a suitcase. - The Laundry service was really fast and efficient, but the form to sign off on things is outdated and a bit confusing in English.

2025년 12월에 7박 숙박함

10/10 - 훌륭해요

Manuel

2025년 12월 15일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

We loved it.

2025년 12월에 3박 숙박함

6/10 - 괜찮아요

Christina

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행

2025년 12월 14일

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Breakfast ran out of coffee and basically gave me a cup of milk. AC on the ceiling randomly started gushing out water/liquid? Bathrooms were flooded and all seemed to need major repairs. Not enough entertainment. Kid area cannot be used for kids under 4 so there isn’t anything to do other than 10am-11am. Also times on the app and website do not match up. Kid area and certain restaurants would be closed sooner than the app showed. Kid pool area ran out of stuff constantly and gave me a hot dog and a beef patty without any buns. Kid pool also had shards of broken plastic cups. Workers are none existent, everything just seems like a huge safety hazard. Very disappointed with my stay. Not enough activities or entertainment.

2025년 12월에 4박 숙박함

10/10 - 훌륭해요

Brent Lee

가족 여행

2025년 12월 13일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

Everything exceptional

2025년 11월에 6박 숙박함

2/10 - 너무 별로예요

Thomas

2025년 12월 11일

I have nothing good to say about this hotel

2025년 11월에 10박 숙박함

10/10 - 훌륭해요

Rachel

가족 여행

2025년 12월 10일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Great service, good food, lots to do!!

2025년 11월에 7박 숙박함

4/10 - 별로예요

Kaylee

연인과의 여행

2025년 12월 10일

좋아요: 청결 상태

별로예요: 숙박 시설 상태 및 시설

My recent stay at the Sandos Caracol Eco Resort was far from the eco-friendly paradise I had envisioned. While the resort offered a beautiful natural setting and a water park, the overall experience was marred by significant drawbacks. The stunning turquoise ocean and white sand was without a doubt, the highlight of my trip. The food on the other hand was a major disappointment. The food was not only poor quality but also excessively greasy. It was clear that the kitchen staff prioritized quantity over quality, leaving s heavy, unpleasant feeling after each dining experience. But the worst part of the whole trip was the staff. The interactions were frequently unpleasant. Rudeness seemed to be the normal, with the employees, which made me and my partner feel uncomfortable the whole stay. The beautiful ocean couldn't compensate for the food and rude staff. would not recommend visiting.

2025년 11월에 7박 숙박함

10/10 - 훌륭해요

Esequiel

2025년 12월 10일

Perfect family, friendly resort, especially with a one year-old everything was great about this trip, especially the entertainment group

2025년 11월에 6박 숙박함

10/10 - 훌륭해요

CYNTHIA

2025년 12월 9일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

The breakfast was amazing. I just wish the Mascaras restaurant had dinner buffet again. The property has so many beautiful things to see. This my top favorite resort. Fun for the kids and adults. Sandos has the best shows ever! Also, this was our first time in December let me tell you the beach was gorgeous!

2025년 12월에 4박 숙박함

8/10 - 좋아요

Rigoberto 님, Napa

2025년 12월 9일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2025년 12월에 4박 숙박함

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브

Sandos Caracol Nature Resort & Water Park All Inclusive

요금을 확인할 날짜 선택

산도스 카라콜 네이처 리조트 & 워터 파크 올 인클루시브의 사진 갤러리

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Room Superior with Pool View 사진 모두 보기

Room Superior with Pool View

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Suite Master with Pool View

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Suite Superior with View

Suite Superior with View 사진 모두 보기

Suite Superior with View

Suite Superior with View 사진 모두 보기

Suite Superior with View

Suite Superior with View 사진 모두 보기

Suite Superior with View

Suite Superior with View 사진 모두 보기

Suite Superior with View

Suite Superior With View 사진 모두 보기

Suite Superior With View

Suite Superior with View 사진 모두 보기

Suite Superior with View

Suite Superior with View 사진 모두 보기

Suite Superior with View

Suite Superior With View 사진 모두 보기

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Suite Premium with Garden View

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Suite Premium With Garden View

Suite Premium with Garden View 사진 모두 보기

Suite Premium with Garden View

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Suite Premium with Garden View

Suite Premium With Garden View 사진 모두 보기

Suite Premium With Garden View

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