Riu Palace Mexico - Adults Only - All Inclusive

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Luxury
4.5 star property
9.0

Wonderful

Property highlights

Playacar Beach and Playacar Golf Club are located near Riu Palace Mexico - Adults Only - All Inclusive, which provides a free breakfast buffet, a swim-up bar, and a poolside bar. Indulge in a massage at Renova, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing, kayaking, and surfing/body boarding. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 42 of 42 rooms

Junior Suite (B2C)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite (B2C-CA)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Garden View (U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club, Swim-Up, U)

  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up, U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Adults Only, U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, C)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Elite Club, Swim-Up, C)

  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, C)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up, C)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Adults Only, C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Elite Club, Swim-Up, B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite (Swim-Up, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (Elite Club, B2C-CA)

  • Sleeps 2
  • 2 Double Beds

Junior Suite (Elite Club, Swim-Up, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club,B2C-CA)

  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | B2C-CA)

  • Sleeps 2
  • 2 Double Beds

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, +18yrs | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swimp up, Elite Club, +18yrs | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, +18yrs | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Swimp up, Elite Club, +18yrs| E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Private Pool (Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Private Pool (Elite Club, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (M)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club | M)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Garden View (Elite Club | M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim up, Elite Club | M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Swim up, Elite Club | M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (+18 yrs, E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (18 yrs, L)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (+18yrs, M)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located on the beach, Riu Palace Mexico - Adults Only - All Inclusive is in Playacar, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With scuba diving and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    8 min walk - 0.7 km
  • Piste Cyclable sur Paseo Xaman-Ha
    2 min walk - 0.2 km
  • Playacar Golf Club
    10 min walk - 0.8 km
  • Mayan Ruins of Playacar
    14 min walk - 1.2 km
  • Xaman Ha Aviary
    4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    55 min drive

Restaurants

  • Viva Wyndham Maya
    6 min walk
  • rosa roja
    2 min walk
  • Turquesa
    8 min walk
  • Occidental Allegro
    8 min walk
  • Cupcake Cafe
    11 min walk

About this property

Riu Palace Mexico - Adults Only - All Inclusive

  • Property highlights
  • Playacar Beach and Playacar Golf Club are located near Riu Palace Mexico - Adults Only - All Inclusive, which provides a free breakfast buffet, a swim-up bar, and a poolside bar. Indulge in a massage at Renova, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing, kayaking, and surfing/body boarding. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 5 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking
    • Tennis courts, a bike on site, and tour/ticket assistance
    • A vegetable garden, motorized watercraft on site, and a TV in the lobby
    • Guest reviews give top marks for the beach locale and helpful staff
  • Room features
  • All 434 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with separate tubs/showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Balconies, separate sitting areas, and recycling

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Snorkeling
    • Windsurfing

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to offsite nightclubs
    • Onsite live performances

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Frequently asked questions

Does Riu Palace Mexico - Adults Only - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Mexico - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Riu Palace Mexico - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Palace Mexico - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Riu Palace Mexico - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, tennis, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Riu Palace Mexico - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, room was great. Food selection was awesome as always.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Food was good, swim up bar was great
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Beach and grounds were beautiful. Staff very friendly. Food was good and plenty of it. Special shout out to Francisco in sports bar and Ramon at elite club who were so accommodating.
Stayed 9 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Riu Palace Mexico in Playa Del Carmen! Massive shout out to Mario at the bar, he rocked and was hilarious! Pastor and Angel as well. Also Pamela, Marlene and Gustavo - this place really treats you well on your birthday!! The guys out front that greet you and help with luggage, everyone is so warm, helpful and welcoming. We thoroughly enjoyed the food, the pools and the beach. The place is also spotless! Can't say enough. Highly recommend and thank you to the staff! - J&L 🇨🇦
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our initial.room.was.close to the outdoor entertainment area and way too loud. We changed to another room the next day and it was.much more quiet. The hotel was newly renovated and all the finishes great. The food is typical.all inclusive quality with a few select fishes which were great. Poolside entertainment was sometimes noisy, but not bad. All adult resort attracts and ilder crowd, so you dont need to worry about fall down drunks younfind at other all inclusives. Beach is great, but the only shade is under palms trees. Unbrellas wpuld be nice.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and great service.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun safe environment to have a nice relaxing vacation on Spring Break, pool and food what was expected
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, staff was amazing. Excellent service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolutely Amazing Stay at Hotel Riu Palace Mexico! We had an incredible stay at Hotel Riu Palace Mexico! From the moment we arrived, we were impressed by how stunning the property is. The renovations look absolutely amazing, and the resort is beautiful! But as gorgeous as the hotel is, what truly makes this place special is the incredible staff and outstanding service! The food was delicious, and our favourite was definitely the Italian restaurant! ( we went twice and regret not going more!) We thoroughly enjoyed the dining experience, fantastic food but, it was the people who went above and beyond that made our vacation so memorable. A special shout-out to Ermilo (I hope I’ve spelled his name correctly!) at the pool bar for the fantastic service! Always a pleasure seeing you everyday! And we absolutely MUST mention Javi , Pastor and Diana, our pool servers! What wonderful people! They were so kind, friendly, attentive, and always happy to help. Honestly, we travel a lot, and these 3 are among the best we have ever encountered! They made us feel so welcomed and looked after, and their genuine warmth did not go unnoticed. People like Javi, Pastor and Diana are a huge part of what makes a vacation truly special! We also want to recognize Abraham, who was always ready, willing, and happy to take care of us at both the breakfast buffet and lunch. His friendly attitude and excellent service were very much appreciated!
Stayed 8 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property that is well maintained. Staff friendly and professional. Rooms are dated but clean. Overall, great experience. Food was okay for an all inclusive. Loved our stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house maintenance people do an excellent job, the bartenders and all the people that work the kitchen and restaurants are awesome. Entertainment people give a great show. Overall I would give at least 5 stars to this resort.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food is the best. Specually on Thursday night. Pools are rather small but work well. Property is a little outdated but very clean. The coffee shop serves great coffee included. Your staff are friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place, the staff was incredibly nice, clean room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff very helpfull, and thw resort itself screams "VACATION"
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and great Staff. Very clean rooms and food was great. beautiful beach
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice, and we enjoyed the pool and beach. All the staff were super friendly and helpful. The food was nothing exciting but not terrible. Our room was clean but was on the older side, and was a little loud, but I think that was our proximity to the laundry room. Overall, a nice place to stay if you want a good experience, but don't have a huge budget.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay great service, clean rooms, pools were perfect. Would stay here again.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. All the staff was wonderful. This was a great trip! Highly recommend this hotel!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Shops nearby and pool excellent
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A little out dated. Food was great staff was great
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the greatest family vacation! Wonderful hotel and services as well. Very friendly and accommodating staff. Manager of the Hotel - I saw her every day and night on the floor. Good job! Thank you.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort. Perfect service. Very accommodating.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
All staff was courteous and helpful. The beach is beautiful Rooms could use a little freshening up but were clean Food was good, not great. Buffet was the best option.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and beautiful resort, was the most relaxing place I’ve ever stayed at.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and resort were both wonderful, had an amazing time!
Stayed 6 nights in Mar 2025