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Princess Family Club Riviera - All Inclusive

5.0 star property
Luxury resort on the beach, with 12 outdoor pools

Choose dates to view prices

Photo gallery for Princess Family Club Riviera - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Family Room (Club) | 1 bedroom, free minibar, in-room safe, desk
Sports facility
Family Room, Pool Access (Club) | Children's theme room
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Gym
  • Room service
The current price is ₩341,064
₩341,064 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Family Room (Club)

Family Room (Club) | 1 bedroom, free minibar, in-room safe, desk

Family Room (Club)

7.8 out of 10
Good
(42 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

1 bedroom, free minibar, in-room safe, desk

Family Room, Pool Access (Club)

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Double Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 5

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 2

View all photos for Quadruple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 5

View all photos for Double Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 2

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 2

View all photos for Family Room -5 guests- Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Family Room -5 guests- Deluxe with Garden View

  • 55 sq m
  • Sleeps 5

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About the neighborhood

Located in Playa del Carmen, Princess Family Club Riviera - All Inclusive is on the beach. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Traveling with kids? Consider Temazcal Natura and Xaman Ha Aviary. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 4 min drive - 2.5 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Tres Rios Ecopark - 11 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Restaurante Hacienda - ‬7 min walk
  • ‪Privilege Lounge - ‬16 min walk
  • ‪Sunset restaurant - ‬5 min walk
  • ‪La Hacienda - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury all-inclusive resort near El Camaleón Mayakoba Golf Course
Take advantage of a free breakfast buffet, a nightclub, and a swim-up bar at Princess Family Club Riviera - All Inclusive . This resort is a great place to bask in the sun with a white sand beach, a beach bar, and sun loungers. Treat yourself to a manicure/pedicure, reflexology, or a facial at Spa Princess, the onsite spa. Be sure to enjoy international cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the health club; other things to do include basketball and volleyball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks include:
  • 12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 6 outdoor tennis courts, babysitting (surcharge), and beach towels
  • A 24-hour front desk, luggage storage, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms feature comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Plasma TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Sep 1, 2025 start from ₩341,064, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Princess Family Club Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princess Family Club Riviera - All Inclusive ?

Self parking is free at this property.

What time is check-in at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Princess Family Club Riviera - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Princess Family Club Riviera - All Inclusive located?

Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 mi (5 km).

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Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 356 out of 857 reviews
Rating 8 - Good. 253 out of 857 reviews
Rating 6 - Okay. 136 out of 857 reviews
Rating 4 - Poor. 62 out of 857 reviews
Rating 2 - Terrible. 50 out of 857 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful professional and friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Martina De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 8 year old had a blast. She loved the toy Pirate, the food, the staff, the room, how beautiful the property was. We ate, swam, slept, relaxed and did not want to leave! Amazing, highly recommend!
Stayed 8 nights in Aug 2025

10/10 Excellent

Alondra

My kids has a blast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dionata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 7 nights in Aug 2025

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food, the Ala carte & the show every night. Lots of activities everyday. The staff are awesome & they make sure we’re ok.
Stayed 7 nights in Jul 2025

8/10 Good

azdren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good family friendly resort. However this time the lots of seaweed and smell was bad if you staying by the beach area. Away from the beach you don’t smell anything. Right side of resort is under construction and totally blocked off. Other than that it’s a good resort, good dining options, good buffet. Nice beach
Stayed 6 nights in Aug 2025

10/10 Excellent

Moyses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the second time we stay in the hotel. We love it. 100% recommend. The only thing I would say is that in the room they need more plugs that are accessible to charge phone, iPads etc.
Stayed 3 nights in Aug 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
The beach area was not clean at all, unable to get in the water. The resort itself was wonderful.
Stayed 5 nights in Jul 2025

6/10 Okay

Jose

Disliked: Property conditions & facilities
The property is in remodeling
Stayed 7 nights in Jul 2025

6/10 Okay

Dustin

Liked: Staff & service
This resort is meeehhh. Nothing seemed special except the wildlife. We decided to spend most our time away from the resort.
Stayed 5 nights in Jul 2025

4/10 Poor

Rayna Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid oriented
Stayed 7 nights in Jul 2025

10/10 Excellent

Ramon

Everyone was very friendly

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We went as a family and I loved how they had a little bit of everything for every age range in the Princess Family side of the resort. The rooms are very spacious and clean. Food is so good with different themes every day. Different buffets to try. Really liked how they had activities for the kids throughout the day and the kids pool section was super close to our room! Highly recommend, and would book here in the future for sure!
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Amenities
Great service
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all inclusive which I enjoyed. It is very family friendly. They have an ice cream shop inside the resort with unlimited access. The food was good. They always have activities going on thru the day. Would definitely come back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Hebler

Liked: Cleanliness, amenities, property conditions & facilities
Place was nice ,very clean. Workers very friendly. Very nice place. I will go again.
Stayed 4 nights in Jun 2025

4/10 Poor

Candice

Liked: Staff & service
Disliked: Property conditions & facilities
We went to Cancun for the beach and there was zero beach access due to the seaweed. Whether it’s an issue in the summer or not this should somehow be shared prior to bookings. Super disappointing.
Stayed 6 nights in Jul 2025

4/10 Poor

Shiela

Liked: Cleanliness
Disliked: Amenities
The property was a nice place to stay. However, no where to do laundry. Great pools though. The food was horrible. Every single place. If you’re a foodie then this is not for you. Staff was nice.
Stayed 4 nights in Jul 2025

8/10 Good

rafael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property was under construction if i knew this i would've went somewhere else. Wish they let people know. Other then that staff was helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joao Henrique

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. Food was superb. Pools were super clean. Everything was accessible. I will visit again :)
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Stayed 5 nights in Apr 2025

6/10 Okay

Julia

Liked: Cleanliness
Wasn’t very accommodating for a big group traveling together that wanted to eat a dinner together for a birthday celebration. Not a lot to do. Had to shuttle (pay) to town to eat good.
Stayed 6 nights in May 2025

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and facilities. Must try out
Stayed 5 nights in Feb 2025

10/10 Excellent

Genadi Vasilev

Liked: Cleanliness, amenities, property conditions & facilities
Friendly stuff, and good rooms. The food could be slightly better. Being at the sea, I was expecting more sea food, especially varieties of fish.
Stayed 7 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand riviera family club was amazing we had a blast
Stayed 4 nights in Apr 2025