Palmaïa-The House of AïA: All Inclusive Wellness Resort

Luxury resort on the beach, with 6 outdoor pools

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Where to?

Dates

October 2025

November 2025

6 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas

Body treatments, hydrotherapy, aromatherapy, hot stone massages

Queen Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout drapes

Nestled close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort offers a tranquil retreat. Relax at one of the 4 outdoor pools, indulge in spa treatments like hydrotherapy and deep-tissue massages at Atlantis: Spa in the Jungle or enjoy Mediterranean cuisine at one of the 4 on-site restaurants. With free beach cabanas, yoga classes and helpful staff available - your stay is sure to be an unforgettable experience.

VIP Access

Exceptional

Popular amenities

₩1,245,206 total

includes taxes & fees

Oct 16 - Oct 17

On the beach

This resort is located on the waterfront and on the beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the white sand beach. Experience the magic of beachfront dining with a special meal at the restaurant. Unwind and sip on a chilled cocktail at the beach bar. Some on-site activities to enjoy during your trip include paddleboarding, beach yoga, and beachside massages.

On the beach, white sand, free beach cabanas, sun loungers

What guests liked about the beach

The beach at this property is great, wide, and full of soft sand with plenty of loungers and cabanas available.

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Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22

All rooms

1 bed

2 beds

3+ beds

Showing 20 of 20 rooms

Family King Suite Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

50 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed and 1 Large Twin Bunk Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Family Master Suite

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

66 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

King Suite Ocean View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

50 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

Queen Suite Ocean View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

50 sq m
1 bedroom
Sea view
Sleeps 3
2 Queen Beds

King Suite with Bathtub Ocean view

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

50 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

King Suite with Bathtub

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

50 sq m
1 bedroom
Sleeps 2
1 King Bed

Family King Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

50 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Large Twin Bunk Bed

Queen Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

50 sq m
1 bedroom
Sleeps 3
2 Queen Beds

Family Master Suite Ocean View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

66 sq m
2 bedrooms
Sea view
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

King Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

50 sq m
1 bedroom
Sleeps 2
1 King Bed

Quadruple Suite Master

77 sq m
Sleeps 2

Triple Suite Deluxe

60 sq m
Sleeps 3

Quadruple Suite Deluxe

60 sq m
Sleeps 4

Double Suite Deluxe

60 sq m
Sleeps 2

Double Suite Deluxe

60 sq m
Sleeps 2

Triple Suite Deluxe with Ocean View

60 sq m
Sleeps 3

Double Suite Deluxe with Ocean View

60 sq m
Sleeps 2

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Suite Deluxe with Ocean View

60 sq m
Sleeps 2

Quadruple Suite Deluxe with Ocean View

60 sq m
Sleeps 4

Quadruple Suite Master with Ocean View

77 sq m
Sleeps 2

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary.

Visit our Playa del Carmen travel guide

View more Resorts in Playa del Carmen

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Beach - 2 min walk - 0.2 km
Quinta Avenida - 6 min drive - 4.3 km
Playa del Carmen Maritime Terminal - 6 min drive - 4.3 km
Xplor Theme Park - 7 min drive - 6.4 km
Xcaret Eco Theme Park - 10 min drive - 8.5 km

Getting around

Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

‪Viva Wyndham Maya - ‬5 min drive
‪Festival Grand Buffet - ‬7 min walk
‪La Terraza - ‬5 min drive
‪Bar Arrecife - ‬16 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬7 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Luxury all-inclusive resort near Xaman Ha Aviary

Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, a manicure/pedicure, or a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe.

Other perks include:

6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas, and sun loungers
Free self parking
Free bicycle rentals, a free beach club on site, and supervised childcare (surcharge)
Smoke-free premises, a banquet hall, and a front-desk safe
Guest reviews give top marks for the helpful staff and first-rate property condition

Room features

All 234 rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and pillow menus.

More conveniences in all rooms include:

Baby baths, art supplies, and childcare services
Designer toiletries and hair dryers
50-inch Smart TVs with digital channels
Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

2 swim-up bars
3 bars/lounges
4 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Eolo Beach Club
LEK
MAR DE OLIVO
SU CASA
UME

Things to do

24-hour gym
6 outdoor pools
Beach yoga
Children's pool
Designer stores
Free beach club
Free bicycle rentals
Free children's club
Full-service spa
Paddleboard

Family friendly

6 outdoor pools
Art supplies
Baby bath
Children's pool
Free children's club
In-room babysitting (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)

4 floors
7 buildings
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2019
Locally-owned and organized tours and activities
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch smart TV with digital channels

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free international calls
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Children under 4 years old are not permitted.

This property serves mostly plant-based meals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 4 years old are not permitted.

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandos Palm Bay Playacar All Inclusive All-inclusive property

Sandos Palm All Inclusive All-inclusive property

Sandos Palm All Inclusive

Palmaïa Riviera Maya All Inclusive All-inclusive property

Palmaïa Riviera Maya All Inclusive Playa del Carmen

All-inclusive property Palmaïa Riviera Maya - All Inclusive

Palmaïa Riviera Maya - All Inclusive Playa del Carmen

Palmaïa Riviera Maya All Inclusive

Sandos Palm Bay Playacar All Inclusive

Palmaia Riviera Maya Inclusive

Frequently asked questions

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on Oct 16, 2025 start from ₩1,025,908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Self parking is free at this property.

What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include yoga classes.

Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located?

Nestled on the beach, this Playacar resort is within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary, and Playa del Carmen Maritime Terminal. Quinta Avenida is 2.3 mi (3.7 km) away.

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Palmaïa-The House of AïA: All Inclusive Wellness Resort

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Property amenities

Internet