Ocean Spa Hotel

Property class: 3

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Playa Tortugas and Langosta Beach are located near Ocean Spa Hotel, which provides a free breakfast buffet, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, sun loungers, and rowing. Treat yourself to a body scrub, a facial, or a massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Ocean View

A hotel room with a large bed, a separate bathtub, a bedside table with a phone, and a painting on the wall.

Deluxe Room, Ocean View

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

A hotel room with two beds, a TV, a wooden cabinet, a dining table, and a window with curtains.

Luxury Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with two beds, a desk, and a view of the outdoors.

Family Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms

A dining area with a wooden table, chairs, a large mirror, and a cabinet.

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a bed, a desk with a telephone, a television, a small table with a chair, and a window with curtains.

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Ocean Spa Hotel is near the airport and on a private beach. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Cancun Cultural House and El Sol de Cancun. Scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Cancun travel guide
Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

What's nearby

  • A pier with a thatched-roof building, a tall metal structure, and a sailboat in turquoise waters.
    Playa Tortugas
    5 min walk - 0.4 km
  • A colorful tower with a flower-like design against a clear blue sky.
    Escénica Tower
    6 min walk - 0.6 km
  • A beach with palm trees, thatched umbrellas, and a building with red and white stripes.
    Las Perlas Beach
    16 min walk - 1.4 km
  • A beach with people swimming and relaxing, umbrellas, and a pier in the background.
    Langosta Beach
    1 min drive - 1.4 km
  • Marina Albatros
    8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Boost Pool Bar
    3 min walk
  • Spoon
    14 min walk
  • Starbucks
    2 min walk
  • Las Hijas De La Tostada
    3 min walk
  • La Palapa
    13 min walk

About this property

Ocean Spa Hotel

  • All-inclusive family-friendly hotel near the airport
  • Located close to Playa Tortugas and Langosta Beach, Ocean Spa Hotel provides a free breakfast buffet, a poolside bar, and a terrace. With a private beach, sun loungers, and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial, or a massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • An area shuttle, babysitting (surcharge), and luggage storage
    • Beach umbrellas, beach towels, and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 151 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and minibars.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 43-inch flat-screen TVs with premium channels
    • Wardrobes/closets, griddles, and free infant beds

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Land activities

    • Tennis
    • Volleyball

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Frequently asked questions

Does Ocean Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ocean Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ocean Spa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Ocean Spa Hotel?

Check-out is at 11 AM.

Are there all-inclusive benefits at Ocean Spa Hotel?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Ocean Spa Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 5-minute walk of Nichupté Lagoon and Playa Tortugas. Langosta Beach is 0.8 mi (1.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ocean Spa Hotel Reviews

6.8

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 87 out of 376 reviews
Rating 8 - Good. 102 out of 376 reviews
Rating 6 - Okay. 96 out of 376 reviews
Rating 4 - Poor. 48 out of 376 reviews
Rating 2 - Terrible. 43 out of 376 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for a week. The whole resort was very clean and the people were super nice. The food was delicious. The place was definitely family friendly.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this location would be something I will come back with my friends and family.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The staff went beyond our expectations. Jesus make some of the drinks. We loved all the staff and managers. The rooms were a bit out dated for the hype , but ypu can tell they are working on it. The spa was amazing.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Beatifull and confortable
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
Stayed 10 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
Small hotel. Not able to swim. Food very limited.
Stayed 5 nights in Mar 2025
Verified review

6/10 Okay

Disliked: Amenities
If you are looking for some place not so expensive you can stay here and visit all the other 4 other resorts owned by them. You can take free shuttle to go there for day! They even let you eat there. This property isn’t on the beach, sandy water but more like a bay side. I have been to Cancun many times and this was by far the worst with food options. I wasn’t impressed. Breakfast should have protein… The childcare was another problem bc they don’t really have good energy for the kids! I felt the DJ guys wanted to hang out in the kids zone! We couldn’t get massage bc the kids zone hours were UNKNOWN! I don’t feel the energy was there for good entertainment. Sucks for them bc I usually tip really well at the end. The rooms were older but clean!
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff is great, my room was clean and the air conditioner was just perfect. The food was not for me. The juices are made from powder. The alcoholic drinks are made with the same cheap powder stuff. The cappuccinos are good, much better than their coffee.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really had a good stay for the price. We ate a lot everyday, the buffet menu changes for every night which we appreciated. Staff is friendly, everything was clean. Good location in the hotel zone, ideal for morning walks and jogging. Most of all very peaceful and quiet in the resort, could be the season though (we went the first week of February) Only downside is the beach. Not really swimmable and it’s small, it’s not the pretty crystal blue water you’re expected to witness in cancun. That’s why we took the free shuttle to their partner hotel Sunset royal everyday, where the beach is truly phenomenal. We also appreciated the free activities offered by the hotel , especially kayaking, yoga, and the bike tour. also got a free quick facial! It’s a small resort, you will get bored quickly if you don’t go out and explore ( take the shuttle don’t miss out on that) I highly recommend this place for someone that wants a peaceful stay with great food and kind services. Excellent for the price!
Stayed 5 nights in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great Stuff: The staff at the restaurant and bar was excellent - friendly and eager to please. Check in and out was quick and painless. The massage at the spa was awesome, but a bit expensive. The lobby was clean. The pool area was nice. Not so great stuff: The hallways and walls were dirty. No elevators - except for the spa on the 2nd floor - and we were on the 3rd floor. The bottom of the pool had chunks of the floor missing - saw a few bloody feet on adults and kids. The room: UGH! Very outdated and badly in need of repair. The bolt lock wouldn't latch and it looked like it had been kicked in at one time. No chain. The bathroom looked dirty due to scraped and chipped walls. We had 2 bath towels and they were rags. Had to ask for face and hand towels twice. The buffet was boring and the food is bland - we tried the Mexican, Oriental and Italian "cuisine" but absolutely NO flavor.
Stayed 5 nights in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness
I liked Fernando. He made great drinks and always had good customer service. Gabella was cool as well but when I asked for some assistance, she lied and said ok but never got ne the assistance i required. Nicandro was terrible at securing my safety against a crazed taxi driver who got out the taxi to berate me and another patron. Nicandro did nothing to remove the trespasser. The supervisor did nothing to make me feel secure either. I nevee even met him although his employees lied and said id be able to talk to him. For the most oart, there is not much to do here. Its good cause its fairly close to the ave where the fun happens. The food coukd be increasingly better. They only ever scanned mine and my company's bracelets when it came to dining because they said people kept taking food and not finishing it. Why am I getting clocked for not finishing my food at an all inclusive resort? The breakfast was nearly the same everyyyyyyyday. And no it wasnt the same in quality. Whoever they had on Sunday 04/06 should be hired for everyday at this point. The beach was raggedy to say the least but i mean, hey. Its definitely in its natural state. So its ok. At least you can take the shuttle bus to Sundet Royale.
Stayed 5 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. Hotel exists only to sell time shares at other properties. The food and beverage offerings are terrible, and the rooms even worse. The only saving grace is some of the staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Calm, peaceful atmosphere. Charming architecture. Very close to off site services. Great local transport.
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel was old and rundown. The beach was full of seaweed the buffet food served was terrible. The only positive thing was the staff. They were amazing.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Place!
Verified review

4/10 Poor

The beach to small the staff ok
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three daily event coordinators were absolutely amazing
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Had a good time
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great I enjoyed each day
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

I came from one of the sister resorts - Ocean Marina and this resort was not nearly as nice, food was limited and not very good and the staff was not nearly as friendly as the staff at the marina resort. There was no room service here and I was "not allowed" to get a plate to go to my room. The gym was very small. I would not go back here after being at the other sister resorts (Marina and Royal).
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean. Beach was stinky and full of seaweed
Stayed 1 night in Aug 2023