Find hotels near El Camaleón Mayakoba Golf Course, Playa del Carmen from ₩216,809

"This property was suggested to me by my friend, the we booked it last minute. It is old, the lobby needs care. The biggest issue is the ack of shaded areas in the pool or beach areas. It was panic level disappointment. Ppl knew & they designated someone to wake up early to reserve spots. We did not do that, we were their to rest, but that was such a disappointment. What was the point of the trip if we could not be on the water & under shaded area? Personally,I had no sip of alcohol, my diet is restricted. I tipped generously because I appreciate the frontline workers & love Mexican ppl. The frontline people made the experience all worth while, but was not impressed with the resort. Also the pillows were not pillows but accent cushions, low quality & painful to sleep on. For 7 days we could not find a shaded place on the pool, let alot the beach because it was not accessible from the seaweed. The resort has good landscaping and it was safe. We felt safe and welcomed, but the management has to seriously look after the lack of shaded spaces the pillows need to be replaced. Also what was this lobby about? It has to be more accommodating with some areas to allow people to recharge their phones and rest up and relax while checking in or out. Also the lobby has to have a coffee area. They have to take into account that not everyone is in Mexico for alcohol. Mexican people are hard working, kind, generous, and my feedback is in efforts to help the resort to be better place. Thx "

"Clean room Very friendly and helpful staff "

"The rooms are amazing and the AC works great. I didn’t have problems with the Wifi but it is weak lol The food is good, fairly middle of the road. The resort is gorgeous and an animal sanctuary which I live. The staff were kind and polite. I would absolutely go again!"

"Clean private rooms"

"Great family oriented resort with over the top service. The food was excellent wish they had an evening buffet to feed our toddlers who didn’t appreciate nice sit down dinners after an active pool and beach day "

"Rooms were very nice with beautiful balcony. Lots of wildlife. The entertainment team was great. Pools were great too, quiet pool for relaxing and party pool for entertainment. Viridiana from the entertainment team was just the best. She made the trip so much more fun and special. Big shout out to her. Also Edith our server in the lobby and courtyard was wonderful as well! We really felt special. Highly recommend this resort"

"Small and comfortable hotel. Nice pool. Rooms large and comfortable bed and nice swim out area. Highly recommend "

"I found the restaurant food mediocre except for the filet mignon at the French restaurant. The buffet had excellent choices. Loved the "

"Excellent staff"