블루 다이아몬드 럭셔리 부티크 - 올 인클루시브 - 어른 전용

I will start by saying, this is a lovely property, it's just in desperate need of a face lift. I'll start with the cons. Room (314) was hot and smelly. We had ants. The fan sounded like a helicopter. The air conditioning never got very cold. The shade fell on my husband's head on the first night of our trip. Overall, the room looked old and dirty. Our phone didn't work, we could only call one department and they would have to transfer us. We complained the first night and they should've changed our room, but they didn't. Nothing that they said they fixed was fixed, except the shade. The bathroom had a horrible sewage smell and unless you got ready for dinner during the day, you couldn't see in the bathroom (not conducive for putting on make-up). Terrible lighting. The mini bar was never restocked, nor was coffee. Some of the staff were rude and acted like they couldn't be bothered. Getting hounded on the beach at 10 a.m, about where we wanted to eat for dinner, was very annoying, and was stressing me out while I was trying to relax on my VACATION! It was my observation, that unless you were staying in a premium suite, you did not benefit from the nicer amenities. No beach beds (just beach chairs)unless you stayed in a premium suite. No Butler service. Regular coffee pot in your room, not the Nespresso machine the premium suites get. It really makes the guests feel insignificant when they are treated differently based on the type of room they booked. We've stayed at much nicer