Located near El Camaleón Mayakoba Golf Course, Andaz Mayakoba offers a perfect family retreat with a private beach and comfy sun loungers. Enjoy refreshments at two beach bars, savor local flavors at Cocina Milagro, or rejuvenate with hydrotherapy and nail services at Naum spa.
Located in Playa del Carmen, Alila Mayakoba is next to a golf course and on a private beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Looking to get your feet wet? Windsurfing and boat tours adventures can be found near the property. Visit our Playa del Carmen travel guide
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
What's nearby
Mamitas Beach
9 min drive - 8.6 km
Quinta Avenida
9 min drive - 8.9 km
Maroma Beach
11 min drive - 10.2 km
Xcaret Eco Theme Park
20 min drive - 19.4 km
El Camaleón Mayakoba Golf Course
11 min walk - 1.0 km
Getting around
Cancun Intl. Airport (CUN)
41 min drive
Restaurants
Black & White
4 min drive
Festival
4 min drive
El Charro
4 min drive
La Hacienda
5 min drive
Yookoso
4 min drive
About this property
Alila Mayakoba
Luxury resort near El Camaleón Mayakoba Golf Course
Located close to Mamitas Beach and Maroma Beach, Alila Mayakoba provides an adjacent golf course, a beach bar, and a terrace. With a private beach, sun loungers, and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a massage, hydrotherapy, and a detox wrap at Spa Alila, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 4 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include ecotours, beach yoga, and snorkeling. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
Swimming pool along with cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
Full breakfast (surcharge), free bicycle rentals, and 2 outdoor pools
Express check-out, beach towels, and multilingual staff
Guest reviews say great things about the helpful staff
Room features
All 182 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, showers, and shower/tub combinations
Flat-screen TVs with cable channels
Wardrobes/closets, free infant beds, and coffee/tea makers
All inclusive details
All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
4 restaurants
A bar/lounge
A beach bar
Couples/private dining
Restaurants on site
Alisio
Casa Amate
Chefās Atelier
Na
Xiim Bar
Things to do
18-hole adjacent golf course
2 outdoor pools
24-hour gym
Beach yoga
Ecotours
Fitness classes
Free bicycle rentals
Full-service spa
Golf
Hot tub
Kayaking
Sauna
Snorkeling
Steam room
Family friendly
2 outdoor pools
In-room crib
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
5 meeting rooms
66,736 square feet of conference space
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Full-service spa
6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
Pet deposit: USD 100 per stay
Pet fee: USD 100 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyattās practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
This property does not have elevators
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Alila Mayakoba?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Alila Mayakoba?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Alila Mayakoba?
Some rate plans available at this property are all-inclusive.
Where is Alila Mayakoba located?
Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Maroma Beach and Mamitas Beach. Quinta Avenida and Xcaret Eco Theme Park are also within 12 mi (20 km).
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