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"I totally suggest this hotel. Events are great, staff are friendly and room is always clean. As a vegan I searched a lot for food info and did not find much in reviews, so here is my review on food in detail: If you are vegetarian, you're fine. There is plenty of food for you. For vegans, there are less options but still a lot to have: Fruits, vegetables are always fresh and plenty. There are 4 restaurants: At Shangri-la you can get different types of vegetable rice/noodles and vegetable curries. At Kulinarium you can try a nice vegan dish with rice, cooked vegetables and tofu I did not try Margaritta since the menu included mainly sea food. At the main self service restaurant (steak house) there is always something new every day, as a vegan you may enjoy fries, wedges, lots of different stir fried vegetables, curries, vegetable soup, vegetable rice, pastas, many delicious vegan dips and cooked black beans (must try!) and fruits and salads. no vegan dessert or plant based milk is available though. In general, I would go back to this hotel again as I enjoyed the variety of food!"

"Best experience ever !"

"Nice place"

"Gorgeous view, useful amenities like hair dryer, clothing iron, etc. Regularly cleaned pool. Beautiful breakfast area/restaurant. Very close by beach — 2-3 minute walk from rooms."

"Very helpful and friendly staff. Excellent food and service at the restaurants. Excellent service at the bars. Resort was very clean but definitely had some areas that seem worn from wear and tear. More poolside loungers and umbrellas are needed to better meet demand. Didn't seem like the children's pool area got a lot of use while we were there. Everyone congregated at the main pool. Could also use more umbrellas among the beach loungers."

"This is the only place we will stay in Cancun. It has everything you need and the staff is extremely friendly. The rooms are clean and everything smells amazing. There is live music every night and the music by the pool changes throughout the week. The food is perfect and there is a wide variety to choose from. I could not recommend this place more!"

"Room was clean, staff were very friendly. "

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"

"great resort!"