Royal Yak Casino and Sports Book Tours

Although it is a family-friendly resort, there aren't any activities for the adults. The staff are wonderful and are quick to learn and remember names, preferences, and are very genuine. The only issue we had (if you can count it) was that the cleaning staff regularly had to be called to bring up wash cloths. Our room was cleaned daily and towels refreshed along with the mini bar restocked with soda, water & chips. We truly enjoyed our stay. It's been a long time since we had a hotel or resort with comfortable beds & pillows.

I was in the privilege section and our butler barely responded to us while we were there. We had a balcony which we couldn’t fully enjoy because they had a huge pile of sargassum outside of it. Ordering food for room service almost always had missing items. When they cleaned (once during our week stay) our room they didn’t change the sheets so it had sand in it. When we tried to get an uber to the airport the taxi drivers that are with the company the hotel uses started threatening and intimidating our driver until he left. We had to walk quite a ways down the street before trying to find other arrangements.