Exterior
Check availability

Reviews of Jacaranda Hotel

3 out of 5
Jacaranda Hotel
Opposite Bahir Dar Old Stadium, Bahir Dar, Amhara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 48 reviews" "
Rating 8 - Good. 18 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Betsegaw

Stayed 2 nights in Jun 2023

8/10 Good

Robert, Tumbaco - Quito

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far the hotel is very good, service team is polite and helps on all questions. Restaurant and food is very good. Many mosquitos, but help with spraying and antimosquito nets. So, no problem at all. Price is fair. I was not served the offered free bottle of wine as stated in my booking. Room was not with lake view, as stated in my booking.
Stayed 4 nights in Jun 2023
Response from JACARANDA HOTEL on Jun 11, 2023
Thank you for your genuine reviews and we hope we will have the chance to host you again

10/10 Excellent

Katharina

Stayed 5 nights in Jun 2023
Response from JACARANDA HOTEL on Jun 11, 2023
Thank you for choosing our hotel and staying with us and we hope we will have the chance to host you again.

10/10 Excellent

Anne Mastamet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from JACARANDA HOTEL on Jun 2, 2023
Thank you for taking time to review your stay in our hotel and we are very glad you have a wonderful stay and we hope we will have the chance to host you again.

8/10 Good

jerome

Stayed 4 nights in May 2023
Response from Jacaranda Hotel on May 24, 2023
Dear JeromeThank you for taking time to review your opinion about your stay in our hotel and webhope we will have the chance to host you again.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Was initially given a room with a view onto a lightwell, after having booked a lake view room. Room was changed the next day, but in the older building with no lift- on the 3rd floor. Great view though. Internet connection spasmodic, but staff worked hard to sort the problem.
Stayed 3 nights in Mar 2023
Response from JACARANDA HOTEL on Mar 15, 2023
Dear Margaret Thank you for staying in our hotel and we are happy to host you and we hope we will have the chance to serve you again in our establishment.

10/10 Excellent

Yohannes

Liked: Staff & service, amenities, property conditions & facilities
Overall its very good.
Stayed 3 nights in Jan 2023
Response from JACARANDA HOTEL on Feb 6, 2023
Dear Yohannes Thank you for your genuine reviews about your stay in Jacaranda Hotel and we hope we will have the chance to host you again .Hospitality regards

10/10 Excellent

yuval

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful, feels like home - with some issues
I recommend Jacaranda. It is good value, fantastic location in the center looking the lake, I enjoyed a lot my top floor point of view. The staff was very friendly and helpful. Breakfast is a treat with caring personal service. Lovely people lovely hotel. There are some issues though: The pick up from the airport did not arrive as promised and when I called it took a long time to the lady in the reception to understand me. 10 minutes they say but did not come. I got a free transfer from another driver, but felt wrong not to pay him. Turns out their car got a flat tire ... the shower was , well, there were hot water but the flow of the water extremely week, I managed well but it may be really anoying to others, can't say it was top clean, again, good enough for me but not what people may expect from a 4 star. All in all great hospitality, cosy comfortable room on 4th floor (no elevator) with sensational viewing from the small sweet outside porch. Gorgious breakfast and great staff. All in all recommended but there are the shower problem and some other. Amesegena!
2nd floor lobby decoration
the room
view from the veranda
another view from the veranda
Stayed 2 nights in Oct 2022
Response from JACARANDA HOTEL on Oct 20, 2022
Dear sir /madam thank you for choosing and staying at our hotel and we hope we will have the chance to host you again

10/10 Excellent

Bogale

Stayed 1 night in Sep 2022

10/10 Excellent

NAOD simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from JACARANDA HOTEL on Feb 2, 2022
Dear NAOD Simon Thanks for the awesome review, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

Alula

Stayed 2 nights in Jan 2022
Response from JACARANDA HOTEL on Jan 13, 2022
Dear Alula Thank you for your recent trip to Bahir Dar and our hotel and we are happy that you review your stay with us and we hope we will have the chance to host you again.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean amenities; thanks and see you again
Stayed 1 night in Jan 2022
Response from JACARANDA HOTEL on Jan 9, 2022
Dear Samuel Thank you for taking time to review your stay at Jacaranda Hotel and your geniune words and we are so delighted to hear that and we hope we will have the chance to host you again.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the hotel were very very friendly and nice. I had a really great stay and I hope others do too. The food and room service were very good. Thank you!!
Stayed 1 night in Nov 2021
Response from JACARANDA HOTEL on Nov 7, 2021
Dear Roberts Thank you for taking time to review your stay with us and we are very cheerful that you enjoy your stay at Jacaranda Hotel and we hope we will have the chance to host you again . Home Away from home Demesaw Mossu General Manager

8/10 Good

Zelalem Anteneh

Liked: Cleanliness, staff & service
Disliked: Room comfort
Q
It was very Good and polite stuff
Stayed 1 night in Oct 2021
Response from JACARANDA HOTEL on Oct 7, 2021
Dear Anteneh Thank you for staying in our hotel and for your genuine looking of your stay with us and we hope we will have the opportunity to host you again in our hotel. Home away from home Demesaw Mossu General Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great price for a room here in the rainy season, and got treated like a Ras. Great fresh fruits & other options for breakfast.
Stayed 1 night in Jul 2021
Response from JACARANDA HOTEL on Sep 18, 2021
Dear Andrew Thank you for taking time to review your stay with us and appreciate your genuine feedback about your stay with us and we hope will have the chance to host you again in our Hotel . Home away from Home Demesaw Mossu General Manager

10/10 Excellent

Tufa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice people
Jacaranda was very friendly right starting with the pickup at the airport. The receptionists and the other staff were very courteous. The hotel was clean and has a great location. The only hiccup for me was that the room I chose, which was the best they have, did not have lake view. So I had to move to an older, and no so good, room. But that was my choice. The hotel should let people know which rooms do have lake view.
Stayed 1 night in Jul 2021
Response from JACARANDA HOTEL on Jul 28, 2021
Dear sir Thank taking time to review your stay in our hotel and your excellent reviews you give us and we hope we will have the opportunity to host you again in our hotel. Home away from Home Jacaranda Hotel

8/10 Good

Alexandre

Stayed 1 night in Jul 2021
Response from JACARANDA HOTEL on Jul 18, 2021
Dear Alexandre Thank you for taking time to review your stay with us and we hope you enjoyed being with us and thanks again for your words. Home away from home

8/10 Good

Yilak

Stayed 1 night in Jul 2021
Response from JACARANDA HOTEL on Jul 18, 2021
Dear Yilak Thank you fro taking tome to review your stay at the Jacaranda Hotel and thank you for staying in our Hotel and we will have the opportunity to host you again. Home away from Home

10/10 Excellent

Aberham

Stayed 2 nights in May 2021
Response from JACARANDA HOTEL on May 24, 2021
Dear Aberham Thank you for taking time to review your genius words and that you have a wonderful stay with us and we hope we will have the opportunity to host you again in our hotel . Home away from home Demesaw Mossu General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from JACARANDA HOTEL on Mar 23, 2021
Dear sir Thank you for taking time to take your reviews about your stay with us and hope we will host you again in our hotel

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2021
Response from JACARANDA HOTEL on Mar 12, 2021
Dear sir Thank you for taking time to review your stay with us and happy to hear that you have wonderful time spent with us and we hope we will have the chance to host you in our establishment . Home away from home Jacaranda Hotel

10/10 Excellent

Denekow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, excellent staff and excellent management. I had a great time at the hotel.
Stayed 7 nights in Feb 2021
Response from JACARANDA HOTEL on Feb 28, 2021
Dear Denekew Thank you for taking time to review your stay in our hotel and great to hear that you have wonderful time with us and we hope we will have the chance to host you again in our establishment . Home away from home Demesaw Mossu General Manager Jacaranda Hotel

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2020
Response from Jacaranda Hotel on Oct 7, 2020
Dear Sir Thank you for taking time to review your stay with us and sharing your wonderful time at our hotel and we hope we will have the chance to host you again . Home away from home Jacaranda Hotel

10/10 Excellent

Johnny, Francisco Bay Area

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall ambiance, very friendly staff and good food.
Stayed 1 night in Feb 2020
Response from JACARANDA HOTEL on Feb 13, 2020
Dear Johnny Thank you for choosing our hotel for your recent stay in Bahir dar city. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again. Home away from Home Demesaw Mossu General Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located and well kept. It seems to be a favorite location for many tour groups. It is a bargain price. The best part of my stay was the friendliness of the staff. They always had a smile and willingness to help.
Stayed 12 nights in Jan 2020
Response from JACARANDA HOTEL on Feb 1, 2020
Dear Sir/Madam Thank you for choosing our hotel for your recent stay in Bahir dar city. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again. Home away from Home Demesaw Mossu General Manager

10/10 Excellent

Robert, Addis Ababa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made us feel at home. Transportation to and from the airport included.
Stayed 4 nights in Jan 2020
Response from JACARANDA HOTEL on Jan 20, 2020
Dear Robert Thank you for taking time to review our hotel and your stay with us and we hope we host you and your family here as a VIP. Home away from home JACARANDA HOTEL Demesaw Mossu

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Wi fi only in lobby no fruit at breakfast no toiletries kettle leaked coffee cold at breakfast
Stayed 1 night in Dec 2019
Response from JACARANDA HOTEL on Dec 6, 2019
Dear Sir Thank you for taking time to review our hotel and your stay with us and we will take and immediately fix the issue and we will exceed the expectations and we hope we will have the opportunity to host you again in our hotel . Home away from Home JACARANDA HOTEL

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of Lake Tana and market district/shops.
Stayed 7 nights in Aug 2019
Response from JACARANDA HOTEL on Sep 9, 2019
Dear sir Greeting from Jacaranda Hotel Bahir Dar thank you for taking time to give your genuine feedback about our hotel and we are happy that we hear you have fantastic time with us and we hope we will have the chance to host you again in our hotel. Home away from home Jacaranda Hotel

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from JACARANDA HOTEL on Sep 3, 2019
Dear Thank you for taking time to share your genuine feedback and we hope we will have an opportunity to host you again. Home away from home

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Good basic hotel. Clean, loads of hot water and helpful staff.
Stayed 4 nights in Jun 2019
Response from JACARANDA HOTEL on Jun 27, 2019
Dear Sir Thank you for taking time to review our hotel and we are happy about your assessment of our hotel and we will teat you as a VIP if we host you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from JACARANDA HOTEL on Jun 21, 2019
Dear Sir Thank you for choosing our hotel and and your reviews about our hotel and we are delighted and we hope we will serve you again in our hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff, clean, comfortable
Stayed 1 night in May 2019
Response from JACARANDA HOTEL on Jun 2, 2019
Dear Sir Greeting from Jacaranda Hotel Bahir Dar thank you for your assessment of our hotel during your stay with us and we hope we will have another opportunity to host you again in our hotel.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from JACARANDA HOTEL on May 8, 2019
Dear sir/madam Thank you for taking time to review our hotel and we are delighted that you mention the services you get during your stay with us and we hope we will an opportunity to host you again in our hotel.

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Cordial and very helpful staff. Property needs upgrade if it want to continue competitive in the lake shore strip.
Stayed 3 nights in May 2019
Response from JACARANDA HOTEL on May 6, 2019
Dear Sir/Madam thank you for taking time to review our hotel and we will as a JACARANDA HOTEL upgrade always and we thank you for your review and we hope we will have opportunity to host you again. Home away from home

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con unit leaking and didn’t get fixed. Staff v friendly
Stayed 3 nights in Feb 2019
Response from Jacaranda Hotel on Mar 4, 2019
Dear sir thank you for taking time to review your assessment of our hotel and we hope we will have the opportunity to host you again.

10/10 Excellent

Janki, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new and clean hotel. The restaurant serves decent food. The menu has the standard Ethiopian hotel dishes. The location is across the street from the lake shore, about 10 mins. walk from the center.
Stayed 2 nights in Feb 2019
Response from Jacaranda Hotel on Feb 25, 2019
Dear Janki Thank you for taking time to review our hotel and your stay with us and we hope we will have the opportunity to host you again in our establishment . Home away from home Demesaw Mossu General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. The staff was exceptionally helpful and friendly.
Stayed 3 nights in Jan 2019
Response from Jacaranda Hotel on Feb 2, 2019
Dear sir Thank you for taking time to share your feedback about our hotel and we hope we will have the chance to serve you again . Home away from home Demesaw Mossu

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class facilities and very helpful staff, a quality of hotel I wasn’t expecting for the price. Good location close to the lake and a short, pleasant walk into the centre.
Stayed 3 nights in Oct 2018
Response from Jacaranda Hotel on Nov 5, 2018
Dear David Greeting from Jacaranda Hotel and thank you for your kind words and genuine assessment of our hotel and we appreciate your assessment and we hope we will host you again Home away from Home Demesaw Mossu General Manager

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of bugs in the room, no wifi, and no water pressure for the shower. Staff were lovely though and had great recommendations.
Stayed 2 nights in Oct 2018
Response from Jacaranda hotel on Nov 2, 2018
Dear sir Greeting from jacaranda Hotel thank you for reviewing us and we will fix the problems you face and never happen in our property . Home away from home

8/10 Good

Johnny, San Francisco Bay Area

Liked: Cleanliness, staff & service
This is a nice a relatively cozy place, the rooms are very clean and of good size, and the staff is very kind and very attentive. Even the internet throughout the hotel is relatively good - compared to the other hotels of this level in Bahar Dar. As most hotels in the area, many items in the hotel seem to lack some maintenance, but that is true for all hotels I know in this place. Water pressure is very very low, otherwise the bathrooms are spacy and very clean. Based on my experience with hotels in this town, I would for sure return to the Jacaranda in the future.
Stayed 7 nights in Oct 2018
Response from Jacaranda Hotel on Oct 25, 2018
Dear JOHNNY Greeting from Jacaranda Hotel Bahir Dar thank you for review and your assessment of our hotel and we will thrive to go beyond your expectation and i hope you we will have the chance to host you again. Hospitality regards Demesaw Mossu General Manager

10/10 Excellent

Cyrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Response from JACARANDA HOTEL on Jun 7, 2023
Thank you for your genuine reviews

8/10 Good

Ulrike

Business traveler
Liked: Staff & service, amenities
Das Hotel ist nett, die Zimmer sind noch nicht perfekt. Das Personal ist sehr freundlich, aber noch unerfahren.
Stayed 4 nights in Mar 2023
Response from JACARANDA HOTEL on Mar 9, 2023
Dear Ulrike Thank you for choosing and staying in our hotel and we really appreciate your review and we take it carefully adn we hope we will the chance to host you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from JACARANDA HOTEL on Jan 6, 2020
Thank you for taking time to review your stay with us and your experience at Jacaranda Hotel.

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones que dan al lago son antiguas. En el nuevo edificio, algunas habitaciones dan a otro edificio contiguo y apenas tienen luz. El desayuno es mediocre.
Stayed 2 nights in Aug 2019
Response from jacaranda Hotel on Sep 14, 2019
Dear Sir Thank you for taking time to review your stay in our hotel and we hope we would have an opportunity to host you again. Home away from home

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from JACARANDA HOTEL on Aug 14, 2019
Thank you for your genuine review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dies war bereits mein dritter Aufenthalt im Jacaranda seit 2014 und es freut mich zu sehen, dass man dort - anders als in den meisten anderen Hotels in Äthiopien in dieser Preiskategorie - stetig in die Verbesserung der Qualität der Hotelinfrastruktur und Services investiert. Gerne wieder!
Stayed 2 nights in Jan 2019
Response from JACARANDA HOTEL on Jan 25, 2019
Dear Sir Thank you for your recent stay with us and we are happy that we serve you at our hotel and thank you for your genuine words about our hotel and hope also we will host you again.

10/10 Excellent

D, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel liegt perfekt. Man hat den Tanasee nur 500m entfernt und ist zu Fuß in 10min in der Innenstadt. Das Hotelteam ist wirklich perfekt. Es wird jeder Wunsch ernst genommen und professionell bearbeitet. Der Flughafentransfer war beides Mal reibungslos. KLEINE Kritikpunkte sind: das Wifi in Etage 4 funktionierte nicht (sonst war es in jeder Etage immer sehr gut) und der Abfluss in unserem Zimmer hat leider schlecht gerochen. Wie haben nach jeder Benutzung von Dusche, WC immer 10min durch lüften müssen.
Stayed 5 nights in Jan 2019
Response from JACARANDA HOTEL on Jan 15, 2019
Dear Dejan Greeting from Jacaranda Hotel and thank you for taking time to review our hotel and your genuine words and we will have the opportunity to host you again in our property and wish you marvelous time through out your journey. Hospitality regards Demesaw Mossu General Manager

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Jacaranda Hotel on Dec 25, 2018
Dear Per Greeting from Jacaranda Hotel Bahir Dar thank you for your review and we are happy that you enjoy your stay and we hope we will have the opportunity to host you again

10/10 Excellent

Ralf

Ein sehr gut organisiertes Hotel, ein kurzer Anruf stellte sicher dass ich am Flughafen abgeholt wurde, das Zimmer war sehr groß, das Bad noch größer im Verhältnis, leider war der Wasserdruck etwas gering, so dass die tolle Wanne und Dusche nur begrenzt toll genutzt hat. Das Restaurant hat wohl einen guten Koch, jedenfalls ist das Essen gut und Personal ist freundlich. Internet funktionierte für meine Arbeit. Ich fühlte mich gut betreut und kann es empfehlen.
Stayed 1 night in Nov 2018
Response from Jacaranda Hotel on Nov 27, 2018
Dear Ralf thank you for taking time to review our hotel and your assessment of our hotel and we hope we will have the chance to host you again and we the service beyond your expectation Home away from home Demesaw Mossu General Manager