외관

베스트 웨스턴 헤리티지 인 여행 후기

2.5 out of 5
베스트 웨스턴 헤리티지 인
253 Trask Street, Bakersfield, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 570개 이용 후기 중 220개" "
평점 8 - 좋아요. 570개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 570개 이용 후기 중 76개" "
평점 4 - 별로예요. 570개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 570개 이용 후기 중 20개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Laura

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was well, good variety for breakfast.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 25일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay and found our breakfast offerings to your liking. Providing a variety of options is important to us, and we're glad it contributed to your positive experience. We appreciate your review and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 25일
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to see that you had a positive experience during your stay, resulting in a 4 out of 5 rating. Your satisfaction is important to us, and we're glad that we could contribute to your enjoyable visit. We appreciate your review and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was better than expected. Room and property were very clean. Freeway noise is the only drawback.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you enjoyed our breakfast and found our rooms and property very clean. We apologize for any inconvenience caused by freeway noise. Your feedback is appreciated, and we will continue to strive to improve our guests' overall experience. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

verushka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a well-kept property, very friendly, staff, and a very convenient location.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you found our property well-kept, our staff very friendly, and our location convenient. Guest satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Marshall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fine place but only nearby dining options are Subway, IHOP, and Jack in the Box.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 7일
Dear Guest,Thank you for your 5 out of 5 rating and for choosing to stay with us. We're pleased to hear that you found our hotel to be satisfactory. We apologize for any inconvenience caused by the limited nearby dining options. Your feedback is valuable, and we'll consider ways to enhance the dining experience for our guests. We hope to welcome you back for another fine stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Dave

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 - 좋아요

Kaylah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 5일
Dear Kaylah, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 - 좋아요

Kaylah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 28일
Dear Guest,Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. Your comments are valuable to us as we continually strive to improve. If there's anything specific you feel we could enhance, please feel free to share. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big room and really clean!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Rick,Thank you for your feedback and for rating your stay positively! We're thrilled to hear that you enjoyed the spaciousness of your room and found it to be really clean. Providing a comfortable and clean environment is important to us, and we're delighted that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Behind our room you can hear a lot of cars going by and a lot of loud talking when checking out I was informed that there is a freeway behind rooms and supposedly a walkway of dirt so that is where all the loud talking came from but the room was clean and beds comfortable
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Guest,Thank you for sharing your feedback on Expedia. We're pleased to hear that you found the room clean and the beds comfortable. We apologize for any noise disturbances from the freeway and appreciate your understanding. If there's anything specific you'd like to share or if you have any suggestions, feel free to let us know. We value your support and hope to welcome you back for another comfortable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very nice for a two-star hotel. The relatively upscale interior looks recently upgraded. Spotlessly clean. None of the rooms face the freeway but you can hear/feel semi's rumbling by though closing the bathroom door and running the constant-on fan covers up most of it. I stayed on the first floor. Tradespeople are up very early and like to warm up their trucks before they leave so the second floor might be quieter in the morning. Continental breakfast is pretty good but doesn't include hot food. Staff were super nice.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Guest,Thank you for your fantastic 5-star review on Expedia! We're thrilled to hear that you found our two-star hotel very nice, with a recently upgraded and upscale interior. Your acknowledgment of our spotlessly clean rooms is appreciated. We apologize for any noise from the freeway and early morning activities. Your suggestion about the second floor is noted for consideration.We're glad you enjoyed our continental breakfast and found our staff to be super nice. We appreciate your feedback and hope to welcome you back for another positive experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brittany at the front desk for late night check in is amazing!
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Guest,Thank you for your outstanding rating and positive feedback. We are thrilled to hear about your excellent experience with Brittany at the front desk. Providing exceptional service is our top priority, and we are delighted that Brittany made a positive impact on your late-night check-in.We truly appreciate your kind words and look forward to welcoming you back.Sincerely, Hotel Manager

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Guest,Thank you for your perfect score! We are thrilled to see that you had a 10 out of 10 experience during your stay. If there are specific aspects of your visit that you particularly enjoyed, we would love to hear more about them. We appreciate your feedback and look forward to the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Theron

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
okay for the middle of nowhere
Rather tired property, bath was not fully cleaned upon our arrival (towels on floor - looked like the clean was started but not finished). No elevator for elderly folks.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Theron,Thank you for your feedback. We apologize for the lapses in cleanliness and any inconvenience caused during your stay. Your comments will be shared with our team for immediate improvement. We appreciate your understanding and hope to welcome you back with an enhanced experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Adrian

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not so great.
Smelly room, everything else was just ok.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Adrian,We apologize for the inconvenience you experienced with the room odor. Your feedback is valuable, and we will address the issue promptly to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Guest,Thank you for sharing your feedback. We appreciate your positive rating and would love to know more about your stay. If there are specific areas or aspects you'd like to highlight for improvement, please feel free to provide additional details. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an even better experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Cindy

가족 여행
One night stay traveling through. Good selection of TV channels. Basically a truck stop, hotel, a couple restaurants, gas stations. Gas here was $1/gal cheaper than further south.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 29일
Dear Guest,Thank you for your positive feedback. We're glad to hear that your one-night stay was enjoyable and that you appreciated the good selection of TV channels. It's great to know that our location, with convenient amenities like restaurants and gas stations, added to your overall experience.We appreciate your insights and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Mario

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Guest,Thank you for taking the time to share your feedback on Expedia. We're sorry to hear that your experience fell short of expectations. If there are specific concerns or issues you'd like to address, please feel free to provide more details so we can improve and better meet your expectations in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Britt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Britt,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was clean and quiet. Extra points for being right by the Tesla superchargers.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel clean and quiet. It's great to know that the proximity to Tesla superchargers was an added convenience for you. We appreciate your comments, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Susanna

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, near the freeway, appliances work
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 18일
Dear Susanna,Thank you for your feedback and the 4 out of 5 rating! We're pleased to hear that you found the hotel clean, conveniently located near the freeway, and that the appliances were in working order. We appreciate your input and hope to have the opportunity to host you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Rebecca

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 - 좋아요

Uh Na

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Other than many bugs in the room it was good stay.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 9일
Dear Guest,Thank you for your feedback, and we're glad to hear that you had a good stay overall. We apologize for the issue with bugs in your room and will address it to ensure a more comfortable experience for future guests. But please note that we have a vigorous pest control program and can assure you that there are no bugs or any other pests in our rooms. Your input is appreciated, and we hope to provide an even better experience on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Evelyn

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet area smelled quite a bit, but overall it was a good experience. Was able to get much needed rest after a very long trip.
2023년 10월에 1박 숙박함
답변 제공: Kavi 님, 2023년 10월 17일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay, our staff, and the amenities we offer. We will do our best to keep up the good work and make sure all our guests are satisfied. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 - 훌륭해요

Cynthia 님, Red Bluff

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful check in. Easy on and off the freeway. Designated dog area with green grass and our room had vinyl flooring. Would stay again.
2023년 10월에 1박 숙박함
답변 제공: Kavi 님, 2023년 10월 4일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay, our staff, and the amenities we offer. We will do our best to keep up the good work and make sure all our guests are satisfied. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 - 훌륭해요

Dave

2023년 9월에 2박 숙박함
답변 제공: kavi 님, 2023년 10월 26일
Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay, our service, and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

8/10 - 좋아요

Crystal

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: kavi 님, 2023년 10월 3일
Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay, our service, and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is clean, with comfortable beds, and good water pressure in the shower. Although there is no restaurant, a more than adequate continental breakfast is served in the lobby area. Located close to the 5 freeway, gas station and a convenience store, the hotel suits us fine and is our choice for a one or two night stay each racing season at Buttonwillow Raceway.
2023년 9월에 2박 숙박함
답변 제공: kavi 님, 2023년 10월 3일
Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay, our service, and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 - 훌륭해요

José

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es cómoda tiene donde comer y poner gas
2023년 9월에 1박 숙박함
답변 제공: Kavi 님, 2023년 9월 24일
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 - 훌륭해요

Josephine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Kavi 님, 2023년 9월 24일
Dear guest,Thank you for staying with us! My team and I are excited to see you enjoyed your stay and the amenities we offer. If we can do anything to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Herifage Inn

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Location smelled of fish. Maybe from the many big rigs parked out front. Also, the many big rigs blocked the view of the street name, causing us to miss the turn onto your road. Very congested with big rigs.
2023년 9월에 1박 숙박함
답변 제공: kavi 님, 2023년 9월 15일
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We completely enjoyed our stay. Nice rooms. Friendly employees. Lady at front desk most helpful. I can't do stairs and she graciously made down stairs accommodations for us.
2023년 9월에 1박 숙박함
답변 제공: kavi 님, 2023년 9월 4일
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

8/10 - 좋아요

Klaus

가족 여행
좋아요: 청결 상태, 직원 및 서비스
An der Autobahn
2023년 9월에 1박 숙박함
답변 제공: kavi 님, 2023년 9월 4일
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

4/10 - 별로예요

Bing

2023년 8월에 1박 숙박함
답변 제공: kavi 님, 2023년 9월 15일
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 - 좋아요

Christopher

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We had a very pleasant and quiet night, the bed was very hard, for my liking. Other than that place was very nice, clean. I needed an extra blanket and they seemed to be there with an extra blanket before I hung up the phone. Breakfast area very simple luckily there was an IHOP next door that made it nice.
2023년 8월에 1박 숙박함
답변 제공: kavi 님, 2023년 8월 28일
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were in a hurry to leave town to beat the upcoming storm from the hurricane. This was a reasonably priced motel with a perfect off-the- freeway location after coming over the grapevine. Checkin was easy and the room was clean (with the exception of the floor which felt like it needed a good mopping). Nice big parking lot with plenty of eating options. I didn’t try the free breakfast, but my husband said it was modest. We were thankful to get a decent room in a good location as we began our journey to Oregon. Would stay here again.
2023년 8월에 1박 숙박함
답변 제공: kavi 님, 2023년 8월 28일
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 - 훌륭해요

Dave

2023년 8월에 1박 숙박함
답변 제공: kavi 님, 2023년 8월 18일
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: kavi 님, 2023년 8월 18일
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 - 훌륭해요

Stefanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel is very friendly and supportive. The room was clean. No noise from the interstate. Overall very good for an overnight stay.
2023년 8월에 1박 숙박함
답변 제공: kavi 님, 2023년 8월 9일
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

2/10 - 너무 별로예요

Cindy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: kavi 님, 2023년 8월 9일
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

2/10 - 너무 별로예요

nikiya

2023년 6월에 1박 숙박함
답변 제공: kavi 님, 2023년 6월 21일
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage In

10/10 - 훌륭해요

Bing

2023년 6월에 1박 숙박함
답변 제공: Kavi 님, 2023년 7월 13일
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

6/10 - 괜찮아요

Thomas

출장 여행
Disappointed
The TV and remote did not work. It took a long time to check in. The toilet lid was faulty. This is in a rather remote area with nothing but fast food around. The bed was decent and it was better than sleeping in the car. For the price I was hoping for a little more. The staff was at least indifferent.
2023년 5월에 1박 숙박함
답변 제공: Kavi 님, 2023년 5월 21일
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 - 훌륭해요

Jamal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to lay ur head!
The room was very nice!! Very spacious, very clean(except for the floors), comfortable bed, good water pressure for shower, good sink space, and heater & AC work great!! Would definitely recommend staying here for any length of time.
2023년 5월에 2박 숙박함
답변 제공: kavi 님, 2023년 5월 16일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our ‘go to’ hotel when we visit the Buttonwillow Racetrack. It is 15 miles from track, but at a freeway exit, across from gas station, fast food & convenience store. The property is clean, staff are friendly and very helpful. The bed comfortable, good water pressure and continental breakfast is included. Thanks for another comfortable stay.
2023년 5월에 1박 숙박함
답변 제공: kavi 님, 2023년 5월 15일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

4/10 - 별로예요

Kiran

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room floor was very dirty. I walk barefoot in the house, I did the same there. When I got into the shower I could see blackish water from under my feet. Having experienced that, I decided to wipe my feet with a wet towel before I got into bed.
2023년 4월에 1박 숙박함
답변 제공: kavi 님, 2023년 4월 24일
Dear guest, Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to fix our mistakes and make sure all our guests are satisfied. If there is anything we can do to better your next experience please do not heritage to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 - 훌륭해요

Eugene 님, Campbell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: kavi 님, 2023년 5월 8일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 - 훌륭해요

Lorene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: kavi 님, 2023년 5월 8일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 - 좋아요

Travers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is well located for freeway access and nearby a range of nature attractions.
2023년 4월에 1박 숙박함
답변 제공: Kavi 님, 2023년 4월 13일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 - 좋아요

Richard 님, TEMECULA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: kavi 님, 2023년 5월 1일
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn