리셉션

빌트모어 스위트 호텔 여행 후기

2 out of 5
빌트모어 스위트 호텔
205 W Madison St, Baltimore, MD

이용 후기

6.6
평점 10 - 훌륭해요. 256개 이용 후기 중 36개" "
평점 8 - 좋아요. 256개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 256개 이용 후기 중 68개" "
평점 4 - 별로예요. 256개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 256개 이용 후기 중 35개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived at the hotel to check in. The doors were locked, phones disconnected, and website links broken. Someone from the area walking by informed us that the hotel had apparently closed down. We were left stranded in Baltimore without a place to stay and hand to find friends to stay with at the last minute. Words cannot express how remotely not okay this is. The hotel doesn't even exist anymore supposedly.
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Old but clean .there is no elevator the steps were a bit much, but very friendly and great location .. street parking free on weekends .
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This place was built in 1880. Has potential to be a unique and special experience. But instead carpet is frayed, wallpaper is peeling off the walls, woodwork is painted and chipping, and electricity is scary. Although I understand, it would be nice if they had an elevator. The Absence of parking is a problem also.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

Tamisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best
It was excellent. I stayed here prior and left a very important necklace. When I returned, my necklace was at the front desk waiting on me. I was so grateful and I would definitely return and recommend to others. Thank you for a wonderful stay.
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Frederick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outdated
Key didn’t work in outdated door knob lock had to get three different keys before the clerk used her master, blood splatter on the bed room wall never spent the night
2019년 3월에 1박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

8/10 - 좋아요

Kira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Huge room
Really interesting building and view. Convenient to the Lyric Theater. But I was quite cold, it being March, and didn’t see a way to raise the temperature. But the price was right, and the room was huge.
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Vinnell

별로예요: 직원 및 서비스, 객실의 편안함
2019년 2월에 6박 숙박함

6/10 - 괜찮아요

Dina

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the extra space in the suite. What I don’t like is that they should not put “breakfast included” on the Expedia. Because their “breakfast is only available at 10am and it was just granola bars.....
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

Vinnell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable place that lets one relax. The ‘home feel’ provides a no-frill no-fuss kind stay where privacy is respected. Good option if you want to get away from the hype and sterile glamour of downtown hotels (e.g. Hyatt, Marriott, etc) like that the rooms aren’t clinical bright in their decor and is historic. Quirks and one of a kind rooms are a plus for me.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the staff I was not a fan of the lack of an elevator
2019년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Alan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
The bed was very comfortable.
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 11월에 1박 숙박함

8/10 - 좋아요

Audie 님, Philadelphia PA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Love this hotel it's very quaint and affordable. My only issue this stay was the lady at the front desk her attitude left much to be desired.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 10월에 2박 숙박함

8/10 - 좋아요

Mide 님, Scranton PA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great choice on a budget. Hotel is old and worn down but room was clean. I really liked the neighborhood for walking around and exploring, a lot more character than the downtown and harbor areas with great food, museums, and other attractions.
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Continental breakfast was pretty meager, comfortable bed, but kind of noisy outside, probably because it was a Saturday night.
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

Dana 님, California

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel was historic and the staff was extremely friendly and helpful. I am happy that I have stayed there and was able to see it but it needs a significant amount of work.
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
It is not wheel chair acceptable, for those in that situation. Some of the rooms needs to be updated and better clean such as ( paint, I did peak in some of the rooms and they were nice. My room was just ok for the reason I was their for.) People need to know that this property is a walk up, not good for older adults. Very good location to work around and safe area.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People very nice. The room was fine. The price was right, too.
2018년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice homely and comfortable hotel in a nice area. Decent street parkiking or nearby garage at UMH. There is no breakfast though as advertised.
2018년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Hotel was good, parking was weird, but ok
2018년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine room nice and clean bed nice o would go back I'm going back soon really had a great time
2018년 8월에 1박 숙박함

8/10 - 좋아요

Hector

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Kelly 님, Downtown Baltimore City

좋아요: 청결 상태, 객실의 편안함
Room was nice and clean bed was very comfortable only problem was toilet was clogged up
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2018년 8월에 2박 숙박함

8/10 - 좋아요

Axel 님, Frankfurt/M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alt aber toll
ein Hotel aus den frühen Jahren des 20Jh. große Zimmer, nettes Personal, einfach schön.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff extremely rude. Felt mistreated and on the receiving end of intimidation techniques. Room hot and unclean.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Well, my wife and I were in town to see a show at Royal Farms, a Mike away from this hotel. We checked in during a downpour. Someone left the window open in the first room we were given. We called the front desk, asked for another room, and closed the window. That made no difference, as rain continued to pour in through the top of the frame. We were given the room above, which was dry. However, the next morning we discovered the window pane from the bathroom window laying on the fire escape. In short, the staff is nice, nothing else is, so if you’re up for an adventure in a heroine filled neighborhood and don’t mind maybe or maybe not getting bedbugs (read other reviews), then this is the place for you!
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Get what you pay for
The biggest pro of this place is the price. My room was dirt cheap and I didn't expect much for that price. I didn't get much, either. From a service standpoint, the daytime manager was very friendly and efficient. I'll address the night clerk later. The hotel is very old, no surprise there. No elevators, and apparently- no real air conditioning either. Rooms were a decent size and clean enough, though a little dark due to being lit only by floor/desk lamps. Again, for the price, this was all fair enough- I was in town for a party so when I got home from that- late at night, I found I couldn't get into the hotel again. It was 2am, and I (and another couple also trapped outside the hotel lobby) rang the doorbell and knocked many times, and even tried calling the hotel. Nothing worked. We finally made enough noise to alert some other hotel guests inside. When we got in, we discovered the hotel employee in the lobby, fast asleep. I had to reach across the desk to get the room key that I'd left there, but I really could have grabbed ANY key as there was no waking him up.
2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
I want my money back the am staff very rude and I have bed bug bites all over my body while staying their asked for the owners number they gave me the front desk number so I’m calling and the front desk lady keeps answering my calls
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy and comfy
It was ok. A little concerned that the window didn't lock and it was a fire escape right next to it
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Wonderful historic room with character.
We found the facility charming but a bit run down in terms of maintenance.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Heather 님, New York, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I absolutely loved this hotel! It is like stepping back in time and getting a piece of Baltimore history. The location was great in a awesome and safe area of town! The room was spacious, clean and comfortable. We had a beautiful view of the church across the street. The staff was very friendly and helpful. I will definitely stay there again when I go to Boston.
2018년 5월에 2박 숙박함

8/10 - 좋아요

R 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
History nestled neatly in the city.
History nestled neatly in the city. If you appreciate culture and loves history then this will be the spot for you. With very minimal update this hotel is a throwback from history that’s closing quaint and Very well placed in the city. It was definitely clean and the staff was nice. The front is in a clear representation on the inside and if you don’t mind walking upstairs you will like the place.
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

Terry

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
BEWARE SAFETY HAZARD!!!
This is a somewhat run down walk up brownstone. I suppose some would consider it quaint as it is done up like a Victorian Bed and Breakfast. Like most older buildings of it's kind, there is no elevator, so be prepared for a long trip up the stairs. As I ventured to the fourth floor I had to go past the third floor, which smelled like skunk. My room was no-frills and clearly had not seen any routine maintenance in a while. One of the CFL lights above the sink was burned out. You would think that would be fairly obvious and fixed between rentals. My biggest complaint is a safety issue. The tub is extremely slick (like ice!) when wet. They provide a rubber mat with suction cups to go in the tub. Unfortunately it is way too small to effectively cover the tub area. At five in the morning when preparing for an extremely important day, I slipped in the tub. The end result was a bruised sacrum and coccyx, and a scraped up and bruised forearm. Upon checkout, I informed the clerk of my accident and why it happened. I also asked that the owner contact me the following day. That was six days ago and the owner has still not contacted me. Apparently they are not that concerned about their guests (or possible lawsuits!). You could not pay me to stay there again!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I wasn't expecting much, but the location and price were right. And the room met expectations, or even exceeded them--roomy, spotlessly clean but old and rough around the edges in what had been a beautiful, old building with lots of character. The problem was that when I arrived (after dark), no one was there--no one answered the (locked) door, ringing doorbell, telephone for about 15 minutes. Another guest was trying to get in too. Finally (after calling Expedia, staff of which also tried calling for me. Thank you!), a man showed up. let us in, checked us in (never apologized or anything) and then everything was fine.
2018년 4월에 1박 숙박함

8/10 - 좋아요

Eric 님, Alton, Illinois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming Hotel
The Biltmore Hotel is a beautiful historic building. We really enjoyed the charm of this old hotel. Being near to Peabody Conservatory and all the concerts, the Walters Museum, the history museum, and everything else related to Mt. Vernon Place was great.
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

Tumblety 님, Californa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
No Internet
There was no internet station at the hotel, so I could not email my family. The bath tub had no stopper so no baths could be taken. The room was very big and very clean. The furnace was excellent. The staff was very good.
2018년 4월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cheap inner city digs
I stayed here for one night. The room was spacious with an additional sitting room attached. It was clean and comfortable. It was a non-smoking room but the hall and stairs smelled of smoke. I was on the top floor and there was no elevator, which was fine for me but might not be fine for everyone.
2018년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Very Very Very BAD, Hotel had BED BUGS . I am telling my bank to stop payment of the chatges.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Faded Victorian in Baltimore
This Victorian hotel has seen better days - about 150 years ago. The price seemed to us high for such a run-down place and okay location. Everywhere in the hotel was cold, and when I asked for extra blankets, was told the "might" have then - which they did, full of cigarette holes. On the positive side, the beds were comfortable.
2018년 3월에 3박 숙박함