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"The cleanliness of the room was disappointing, not the basic cleanliness like the floors or beds but more so in much need of a deep clean (ceiling vent in bathroom, walls, light switches, etc). It was so bad in our room that I had to wipe down the light switch and something unknown splattered off the wall. The 10pm quiet hour/curfew doesn’t seem to be enforced since we had rowdy teens on our floor yelling and playing in the halls so sleep was scarce (not so much the fault of the hotel but nothing was done about it). We also didn’t have a very pleasant interaction with a staff (not sure what her position was) in relation to the pool. It was apparently closed from the night before due to maintenance. We asked front desk if they had a possible timeframe of when it would be re-opened since we were departing that day. He said it was fixed and good to go according to the pool maintenance man. We proceeded to get into the pool with our toddler and were berated by a female staff member and she said the front desk staff had no idea what they were talking about. I was really hoping to enjoy our stay at this hotel since our toddler loved the pool area and convenience of nearby places we frequent but I can’t say we will be back. "

"No way to hang up clothes in accessible rooms. No microwaves in accessible rooms. The manager did not respond to the request to speak."

"I was hoping the hotel would capture the elegance of days past but that didnt mean staying in an era before electrical conveniences. Day 1 electrical problems in room, room not very clean, room saturated with air freshener. The bed was sprung on one side. Maintenance replaces microwave. Day 2 the hotel is over booked and has multiple events happening. Desk staff are overwhelmed and stressed. No room to change to. More electrical problems but this time they arent fixed. Day 3 discover the hairdryer dosent have a plug - but the staff at desk are still overwhelmed with overlapping events and full house - I dont bother asking for anything because they are stressed and rude Electrical issues still not fixed. Day 4 checking out 9 am -ALL elevators are broken and offline - I call the desk and ask when they will be running again and the lady tells me they will be working on them until 3pm and use the stairs! I said we have to get to the airport and have suitcases - SO THE TWO OF US DRAGGED TWO SUITCASES AND CARRYONS DOWN 34 FLIGHTS OF STAIRS AS WE WERE ON THE 17TH FLOOR - it took us 25 minutes - my husband has a heart condition but we were so afraid of not getting to the airport on time and missing the flight, we didnt have any other good option. AVOID THIS HOTEL LIKE THE PALGUE. They dont care about the hotel, or the guests. "

"The hotel was very nice and clean"

"Fantastic staff and shuttle were awesome. Elevator shafts were very loud and so was the A/C unit"

"Room was clean."

"Great"

"Room was a good deal for the price. On boardwalk and close to everything we needed. "

"I was able to book a last minute stay with them. Valet parking was really nice, told me about the 2 forms of parking (valet/self service). Check in was smooth & quick (just remember to give them your vehicle plate # at check in; avoids parking payment) The room was extremely clean. The 2 Beds were a decent size for 4 guests. Gym was really clean and had various machines to use. Pool is located on the 7th floor next to the gym. The hotel is super convenient for inner harbor & game day stays!"