Search Hotels in Maryland

"Your stay really does begin at the front desk—and unfortunately, that set the tone for everything that followed. Two staff members were surrounded by personal items (purses, phones, takeout containers, drink bottles, chargers), which immediately felt unprofessional. One had her feet up while checking us in, and the interaction felt more like we were an inconvenience than guests—just “last name?” and “license?” with no warmth or welcome. The room itself was fine, but several basic service issues made the stay frustrating. The restaurant was closed with no prior notice. The room didn’t have a blow dryer, and when we called to request one, no one answered. We went down to the front desk and found no one there—after waiting about 10 minutes, someone finally arrived and said they’d send one up. After another 30+ minutes with nothing delivered, I ended up knocking on a neighboring room to borrow one. A little attention to detail and basic customer service would go a long way for Crowne Plaza."

"The parking situation is a little tight for a large car. Overall it was a great deal for the area"

"Love the spacious rooms. Wish you had a private balcony. Some of the staff wasn’t as friendly especially in the ice cream store. The pizza was good and breakfast was amazing with amazing views of the bay. We will definitely be back"

"Staff was very friendly at front desk and bar."

"Rumors clean, nice staff beach view "

"Overall great hotel experience. We stayed at the new build side and I’m sure it will be great once fully up and running. "

"It’s a nice place with nice rooms good size and staff was very nice"

"DIdn't get the breakfast because it closed earlier than advertised on weekdays. Staff was not the most welcoming. Our AC was broken for several hours, they did end up fixing it. Carpet was filthy dirty. Just don't feel I got what I paid for."

"The staff is always wonderful and go above and beyond with anything that you need. It is a beautiful hotel… This is the fourth year in a row that I have stayed there and I’ve never had any problems and the rooms are always beautiful and clean."