스튜디오 (2 Queen, 1 Sofabed) | 저자극성 침구, 객실 내 금고, 책상, 암막 커튼

햄프턴 인 & 스위트 애런델 밀스/볼티모어 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 568개" "
평점 8 - 좋아요. 1000개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 76개" "
평점 4 - 별로예요. 1000개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 40개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Soo Bin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Olanrewaju

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Olanrewaju, it's great to read your concise positive feedback about your stay at Hampton Inn & Suites Baltimore Arundel Mills. We're thrilled you had an excellent experience. Thank you for choosing us and we hope to welcome you back in the future.

4/10 - 별로예요

Mitu

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Mitu, it's unfortunate to hear your experience didn't meet your expectations. We strive to maintain a high standard of service and guest satisfaction, and it's regrettable to know we missed the mark this time. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 - 훌륭해요

Chevella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Meghan provided me with a smile, warm greeting and EXCEPTIONAL service during my stay! She was very friendly, helpful and checked on me and my family to make sure we were comfortable. We needed extra blankets and Meghan had them sent up in no time! Thanks Meghan for making us feel welcome during our visit! We will return.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Chevella, it's truly a joy to read about your wonderful experience at Hampton Inn & Suites Baltimore Arundel Mills! Meghan, as well as the rest of our team, takes pride in providing excellent service to every guest. We're thrilled she was able to ensure your comfort during your visit. We're looking forward to welcoming you and your family back in the future. Thank you again for the kind compliment and glowing review!

8/10 - 좋아요

Denise

We had a nice stay, no issues. But I want to share what another guest had to deal with. When we were checking in, a woman was in front of us, complaining to the front desk. Apparently her heat wasn't working correctly. It was blowing out close to 90 degrees and she couldn't shut it off. Front desk told her they didn't have maintenance on site and were trying to get someone but it would take some time. She said she had asthma and couldn't stay in that room and then asked if she could be moved to another room but the hotel was fully booked. The Front desk also seemed unsure as to whether maintenance could fix the issue or even if they would show up. She was told to wait while we were checked in. Unsure as to whether her issue was resolved.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Denise, it's great to hear that your stay at Hampton Inn & Suites Baltimore Arundel Mills was pleasant and trouble-free. We wish all of our guests could have the same experience. It's unfortunate to hear about the other guest's experience during check-in. Rest assured, our team members always strive to ensure prompt resolution to all reported concerns. We appreciate your understanding and patience. Thank you for staying with us.

10/10 - 훌륭해요

Chanvichet

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Thanks for the amazing rating, Chanvichet!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn & Suites Baltimore Arundel Mills!

8/10 - 좋아요

John 님, KINGSTON

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is a great place to stay. Walking distance to many restaurants, shopping, movie theatre, casino and live music. Fourth stay in the past five months. I cruise and the hotel is 14 minutes to the pier.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
John, we're thrilled to hear of your consistent satisfaction with Hampton Inn & Suites Baltimore Arundel Mills. The convenience of our location clearly adds to your experience and we're immensely pleased it serves your needs well, especially for your frequent cruises. Here's to many more comfortable stays in the future! We can't wait to see you next time.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean and friendly
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Robert, thank you for your outstanding review! It's wonderful to hear you found the cleanliness and friendliness at Hampton Inn & Suites Baltimore Arundel Mills to your satisfaction. We look forward to welcoming you back soon.

2/10 - 너무 별로예요

Khadija

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Khadija, it's disheartening to see your rating and we regret that your stay didn't meet your expectations. We would greatly appreciate more specific feedback that can help improve our services. We hope you'll consider giving us another chance in the future.

10/10 - 훌륭해요

Tierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Thank you for the fantastic rating, Tierra!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn & Suites Baltimore Arundel Mills! We can't wait to see you again soon.

8/10 - 좋아요

Alfreda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean, property was really kept up. The rooms were nice.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Alfreda, it's fantastic to hear you appreciated the cleanliness and maintenance of Hampton Inn & Suites Baltimore Arundel Mills. We put a lot of effort into maintaining a pleasant environment, so it's rewarding to hear that it reflected during your stay. We're also pleased to know that you enjoyed the rooms. We eagerly await your next visit.

8/10 - 좋아요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most of the visit was very good - however, we were not notified that parking at the facility is no longer free. It seems as if paying for a place to stay should include the parking. Thanks.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Marilyn, thank you for sharing your feedback about your stay. At Hampton Inn & Suites Baltimore Arundel Mills, we always strive to deliver an excellent experience and value your perspectives. We apologize for any confusion regarding the parking, rest assured this will be looked into to ensure that guests are well-informed in the future. We truly appreciate your understanding and are glad that the rest of your stay was enjoyable. We look forward to welcoming you back for an even better stay.

4/10 - 별로예요

Molly

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets didn’t fit the bed. Arriving back to our room at 2:00am only to have to go to the front desk get new sheets and then remake the bed with sheets that still did not fit the bed. . . The sheets kept popping off the mattress. Then starting at 9:00am housekeeping kept trying to open our door even after we told them multiple times we didn’t want to be disturbed. There was no Do not disturb sign provided.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Molly, we regret to hear about the inconvenience you experienced during your stay, especially concerning the bedding and the interruptions from our team members. We place high regard for our guests' comfort and privacy. We have taken note of your valuable feedback for further improvements and training. We wish you better experiences on your future travels.

10/10 - 훌륭해요

Takesha-Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Takesha-Nichole, it's wonderful to hear that you had a great experience at Hampton Inn & Suites Baltimore Arundel Mills. Your high rating speaks volumes, and we appreciate you choosing our hotel for your stay. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

GAURANG 님, Palmyra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well located for the Soccer tournaments
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Gaurang, it's wonderful to see you had a convenient stay coordination with your soccer tournaments at Hampton Inn & Suites Baltimore Arundel Mills. We hope the strategic location added positively to your experience. Looking forward to welcoming you back for any future sports events.

2/10 - 너무 별로예요

Teir

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Teir, it's unfortunate to learn that your experience did not live up to expectations. Feedback is critical, and it is regrettable that you didn't include specific details. We would appreciate it if you could provide more information so that we can improve the relevant areas. We are eager to turn your experience around next time.

10/10 - 훌륭해요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite hotel
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Chris, it's fantastic to hear that Hampton Inn & Suites Baltimore Arundel Mills tops your list of favorite accommodations! We strive to ensure every guest feels right at home and your review confirms our efforts. We're eager to welcome you back soon.

8/10 - 좋아요

erica

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Erica, thank you for choosing the Hampton Inn & Suites Baltimore Arundel Mills and sharing your rating. We're glad you had an enjoyable stay and look forward to welcoming you again in the future.

10/10 - 훌륭해요

Delkis

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the wonderful rating, Delkis!It's fantastic you enjoyed your time at Hampton Inn & Suites Baltimore Arundel Mills so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 - 훌륭해요

Virginia 님, Mechanicsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, a few minutes from Maryland Live Casino.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Virginia, thank you for your feedback. We're thrilled to hear that you found the Hampton Inn & Suites Baltimore Arundel Mills conveniently located. We hope you had a great time at the nearby Maryland Live Casino and look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

Debora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay, the staff was very friendly! The place was very clean and quiet! Loved the cost, rhe room was huge!
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Debora, it's wonderful to know that you had an enjoyable stay at Hampton Inn & Suites Baltimore Arundel Mills! We're thrilled that our team's friendliness, the cleanliness of the facility, the serenity, and the value for money met your expectations. We won't forget to mention, our spacious rooms are one of the many aspects our guests appreciate. Thank you for your kind words, and we hope to host you again in the future!

10/10 - 훌륭해요

Rena 님, Dupont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a great location if you don’t have a car. You can walk safely to the mall and Casino.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Rena, it's terrific to hear that you appreciated the convenient location of Hampton Inn & Suites Baltimore Arundel Mills. Ensuring that our guests can comfortably access local attractions is something we take pride in. Thank you for sharing and we hope to host you again soon.

6/10 - 괜찮아요

Markia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I stayed for a weekend. It's literally right next to the mall, I enjoyed that. The furniture was a bit out dated and old looking, but other than that, no issues. It was nice.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Markia, thank you for sharing your experience. We appreciate your feedback on the proximity of our hotel to the mall. However, we noted your comments about the décor; rest assured, your opinion matters to us. It's great to know you still found your stay pleasant. We hope to better impress you on future visits.

10/10 - 훌륭해요

Maurice

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Thanks for the perfect rating, Maurice!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn & Suites Baltimore Arundel Mills.Have a wonderful day!

10/10 - 훌륭해요

Michael R.

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thanks for the outstanding rating, Michael!We're delighted your time at Hampton Inn & Suites Baltimore Arundel Mills was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Deirdra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Deirdra, thank you for your outstanding rating of Hampton Inn & Suites Baltimore Arundel Mills. We're thrilled to have met your expectations and your satisfaction powers our mission to provide unique experiences for our valuable guests. We hope to see you again on your next trip to Baltimore!

4/10 - 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
We appreciate the feedback, Kevin.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

TaLina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Talina, it's splendid to know that your stay at Hampton Inn & Suites Baltimore Arundel Mills was nothing short of amazing and the team welcomes the opportunity to serve you again in the future.

10/10 - 훌륭해요

John 님, KINGSTON

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly great value. Rooms are exceptional.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
John, we're thrilled to hear about your recent stay with us at the Hampton Inn & Suites Baltimore Arundel Mills. It's fantastic that you found the value to be superb and our rooms to be out of the ordinary. We strive to give our guests an extraordinary experience and are glad we exceeded your expectations. Looking forward to hosting your next visit.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Cynthia, thank you for choosing Hampton Inn & Suites Baltimore Arundel Mills. It's wonderful to know you had a great experience with us. Your feedback is much appreciated, and we look forward to serving you again in the future!

10/10 - 훌륭해요

Carleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was to sleep before going home.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Carleen, it sounds like your stay at Hampton Inn & Suites Baltimore Arundel Mills provided just what you needed before heading home. We appreciate your comment and look forward to serving you again.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will come back
Very clean comfy bed
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Donna, we're elated to hear that you found Hampton Inn & Suites Baltimore Arundel Mills to be immaculate and the bed to your comfort. Your positive feedback is greatly appreciated. We hope to see you soon on your next visit!

10/10 - 훌륭해요

Malcom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Malcom, Hampton Inn & Suites Baltimore Arundel Mills is delighted to have received your perfect score! We do our best to create a great guest experience and we appreciate you making time to submit a rating. We hope to host you again during your next visit to Baltimore. Safe travels!

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
George, thank you for the excellent rating on Expedia! We're thrilled that your experience at Hampton Inn & Suites Baltimore Arundel Mills met your expectations. We look forward to serving you again in the future!

10/10 - 훌륭해요

Melissa 님, brooklyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay with my son. Nice view on the 5th floor with lights from the casino building. Breakfast was tasteful. Try the steel cut oatmeal with the candied walnuts. Love the 24hr hot coffee station.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lindsey

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Lindsey, thank you for choosing to stay with us at Hampton Inn & Suites Baltimore Arundel Mills and for your top rating. We are thrilled you enjoyed your visit and we're looking forward to hosting you again in the near future.

10/10 - 훌륭해요

V Denise

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
V Denise,It's great to hear you had a high-quality stay at Hampton Inn & Suites Baltimore Arundel Mills! We're thrilled to receive your 5-star rating. We aim to create exceptional experiences for our guests and your feedback is invaluable. Looking forward to welcoming you back in the future.

8/10 - 좋아요

Thanh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
24 hours coffee and tea
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very polite staff, lean rooms, up to date bathroom.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was clean and the food was decent. Would stay again.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Rose

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bedding having worn out feels
2023년 11월에 1박 숙박함

4/10 - 별로예요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hallway was quiet but the HVAC in the room was not. It kept switching between AC and heat and made a loud noise when turning on that woke me multiple times - not the best with an early morning. Area around it was not nice, too crazy with a casino and hard to get around.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Don 님, Sunset Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay as usual
2023년 11월에 2박 숙박함

8/10 - 좋아요

gwendolyn

Stayed in handicap room with one concern. Throughout the night sounds of whistling interrupted my sleeping. Did bring this to the attention of front office staff.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spot right at Arundel Mills.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

janice

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible!! Room and property smelled like cigarette smoke!! Will never stay at this property again!!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

lincoln

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to shopping and breakfast was good.
2023년 11월에 2박 숙박함