4/10 - 별로예요
Gail
아이를 동반한 가족 여행
2024년 6월 17일
좋아요: 숙박 시설 상태 및 시설
Check-in late at night was complicated due to someone else “ with a similar name” being already checked in and given the room I had reserved more than a month ago. The front desk staff eventually found an acceptable room for our family of 3 adults and a 6 yr old child, but it was not what we had expected. Hotel was clean. Linen for pullout bed looked like it had been in the bag for awhile, instead of freshly laundered. I was told by the front desk that I’d be “ compensated” for the confusion and basically the messed up check-in, but I booked thru Expedia so I’m pretty sure that will not happen. We were very very tired, so we’re glad to have the room. But it was disappointing, I expect better from Hilton
Gail
2024년 6월에 1박 숙박함