외관

호텔 브렉스톤 여행 후기

2.5 out of 5
호텔 브렉스톤
868 Park Ave, Baltimore, MD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 492개 이용 후기 중 231개" "
평점 8 - 좋아요. 492개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 492개 이용 후기 중 57개" "
평점 4 - 별로예요. 492개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 492개 이용 후기 중 10개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

KyoMin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오래된 전통있는 건물로 실내 인테리어도 아늑한 느낌의 숙소였으며 주변 환경도 깨끗하고 안전한 편이고 다운타운까지 대중교통(버스, Light Rail)이용에도 부편이 없었다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I stayed on the top floor. The shape of the room was quite exotic and the furniture was also good. The only uncomfortable thing for me was that the hotel is a little far from the inner harbor and the ambient around the hotel was a little scary. But, mostly, I satisfied about my accommodation in this hotel.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic hotel but something unsatisfied
It was very unconfortable staying for me. first of all, I tried to changing schedule but they said "NO". When I checking in at 11:30, they didn't mention about additional fee about early arrival, but they are charging additional fee during night time. I was so upset and complain to manager. He fixed his mistake but I felt very unconfortable. At the night time, there is accident related killing 2 persons by gun shot. I never think about walking outside during night-time.

8/10 - 좋아요

Emory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Beautiful historical hotel
The staff was very friendly, the hotel is beautiful with an amazing architecture and great location. But I was disappointed with the room facilities, specially the uncomfortable bed.
2018년 5월에 2박 숙박함
답변 제공: John O. Hollis 님, 2018년 5월 22일
Emory, Thank you for your review of Hotel Brexton. I appreciate your compliments regarding the staff and building but am of course distressed regarding the bed and room, if possible, could you get back to me and let me know what room you were in and how we could improve? Thank you again. I am grateful for your honesty. John O. Hollis Asst. General Manager Hotel Brexton

6/10 - 괜찮아요

Pam

좋아요: 직원 및 서비스
A boutique hotel that needs more attention to detail
답변 제공: John O. Hollis 님, 2018년 5월 22일
Pam, Thank you for your review of Hotel Brexton. If you can, please reach out to me and help me gauge what details we need to pay attention to. We want to create an exceptional experience for each of our guests and your input can assist with that. Thank you again. John O. Hollis Asst. General Manager Hotel Brexton

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Brexton
This is a unique hotel that offers a different experience from a brand-name hotel.
답변 제공: John O. Hollis 님, 2018년 5월 20일
Dear Guest, Thank you for your kind words regarding Hotel Brexton, we strive on creating an experience like no other when it comes to accommodating guests and I'm so glad to hear we did a good job as compared to some of the chain hotels in the area. Thank you! John O. Hollis Asst. General Manager Hotel Brexton

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, not what I paid for.
The hotel was great, however they did provide the room I booked, only one with less beds. Because they were fully booked, there was nothing they could do short of refund me.
2018년 4월에 1박 숙박함
답변 제공: John O. Hollis 님, 2018년 5월 20일
Dear Guest, Thank you for your review of Hotel Brexton. I am sorry to hear we could not properly provide you with the room in which you booked, but am glad to hear we offered compensation. Hoping that experience did not totally ruin your trip to Charm City. Again, thank you for your honesty. John O. Hollis Asst. General Manager Hotel Brexton

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic hotel in Mount Vernon area
The hotel is an historic building, beautifully restored, but along with that goes a few minor faults: the wood flooring can be loud (especially when housekeeping is vacuuming above you) and the elevator is small and slow. I managed to snag one of the few free guest parking spaces in front of the hotel- I think there is parking available nearby, but luckily I didn't need it. The area is lovely and there's much to see on a short walk around. The room was clean and comfortable- if the temperature isn't to your liking there was a space heater and fan already in the room. WiFi worked well. I would definitely stay here again.
답변 제공: John O. Hollis 님, 2018년 5월 20일
Roy, Thank you for your shining and marvelous review of Hotel Brexton! I am so glad to hear, that minus a few instances, the vast majority of your trip was enjoyable and lovely. We've been around since 1881, come on back and see us again! Safe travels! John O. Hollis Asst. General Manager Hotel Brexton

8/10 - 좋아요

Noemi 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small distinct hotel
Cozy, clean beds, room nicely furnished and modern, newly updated bathroom. No complaints ....
2018년 4월에 1박 숙박함
답변 제공: John O. Hollis 님, 2018년 5월 20일
Noemi, Thank you for your kind review of Hotel Brexton. Very simple and to the point. I appreciate your honesty and candor regarding us. Should you be in Baltimore again, please stop by! John O. Hollis Asst. General Manager Hotel Brexton

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Gem
We came to the Brexton because it was close and convenient to Johns Hopkins. We loved it because of the history of the hotel and the area. The staff was outstanding and the room was lovely. We'll be back.
답변 제공: John O. Hollis 님, 2018년 5월 20일
Michael, Thank you for your wonderful review of Hotel Brexton! So happy to hear you enjoyed everything we and the area had to offer. We are grateful for our expansive history and it is even more of a treat when our guests get to enjoy it too. Thank you again. John O. Hollis Asst. General Manager Hotel Brexton

10/10 - 훌륭해요

H. 님, Pennsylvania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent experience!
everything is outstanding: accommodations, staff, amenities, neighborhood...our second stay, and probably not our last. thanks, Hotel Brexton!
2018년 3월에 1박 숙박함
답변 제공: John O. Hollis 님, 2018년 5월 20일
H, Thank you for your straight-forward review of Hotel Brexton. Sweet and to the point and honest, I appreciate it. Hoping a 3rd visit can occur sometime soon! John O. Hollis Asst. General Manager Hotel Brexton

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The sink leaked and there was electrical issues. But it is a beautiful, historic hotel in an awesome neighborhood!
답변 제공: John O. Hollis 님, 2018년 5월 22일
Dear Guest, Thank you for your review of Hotel Brexton. If you can, please reach out to me in regards to what room you were in so we can address these issues you put forth. I also appreciate your positive remarks about us, of course. Hoping that the pros outweigh the cons and that you will return sometime soon and experience the art of individuality once more. John O. Hollis Asst. General Manager Hotel Brexton

10/10 - 훌륭해요

Leanne 님, Brooklyn, Ny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple comfort
We stay here every time we are in Baltimore. The staff is always friendly. The rooms are clean, simple, well designed, and comfortable. Great location and quiet. Clean kitchen with a generous free breakfast. You always meet some nice people there.
2018년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel close to the Lyric. Went for a concert and wanted to stay somewhere close. Loved the feel of the place. Great service. Nice comfortable and quiet room. Breakfast was limited but did have good coffee.
2018년 3월에 1박 숙박함

6/10 - 괜찮아요

Megan

2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the history
The front desk staff was incredible. The rooms are simple but perfect for what we needed as we just needed a bed to sleep and then we were out and about. The showers are very very small like a cruise ship. The breakfast is cereal, bagels, juice and coffee or hot chocolate. We really enjoyed out stay and would stay there again in the future.
2018년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Great hotel in need of cleaning staff.
Rooms not ready by 7pm due to cleaning staff problem. We ended up taking an uncleaned room so we could stash our stuff before leaving for concert. Front desk tried valiantly to do what they could, need new, and more staff on hand, but a very cool old building.
2018년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The wonderful young woman who checked us in was amazing!

6/10 - 괜찮아요

Linda 님, ft washington md

별로예요: 직원 및 서비스
Ok
No refrigerator, no microwave and shower head to far to reach or adjust. The tv would freeze up lots of times.
2018년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mt Vernon stay
Overnight trip for fun. A little noisy from pipes, water, cleaning crew upstairs intermittently. Overall hotel was a pleasant surprise. Nicely appointed and clean.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

yoberry 님, berlin, md

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Renovated, but with personality
A really nice find in Baltimore. GREAT location for seeing events at the lyric, easily walkable. Clean, modern furnishings in the room. Basic continental breakfast included. Limited street parking in front of the hotel is the only downside. I've already recommended it to others.
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice stay
there was a bit of a mixup on our reservation, but the front desk clerk Leon, went above and beyond to make sure we were accomodated.....Upgraded our room, gave us reserved parking and even waived our pet fee. Comfortable room...quiet...very clean.
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Chose because near U of Baltimore
Perhaps its unfair but I was there the coldest days on record in January. The room was cold and since it was equipped with a space heater I imagine it has that problem at other times. The windows are big and that probably adds to the problem it being an old hotel. I booked it because I like historic ambiance but while the hotel and room was old the room decor was not. Two window shades were broken and could not be raised. It was very clean and the bed was comfortable and the staff was terrific. The continental breakfast was adequate but the seating was not adequate in the dining area. However it might be okay in other seasons but I was disappointed and might look further in the future do to the fact that I thought it a bit pricey for what you get.
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful old hotel in great location. Can't wait to stay there again. Staff was helpful and friendly.
2018년 1월에 1박 숙박함

8/10 - 좋아요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great old building, great location, great value!
What a wonderful old building! I would happily recommend this place and wouldn't mind staying there again if I ever get the chance. I only wish there had been a coffee-maker in my room as I thought there would be.
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

Kim 님, North Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is located in the perfect area
Love the old charm of the hotel. Highly recommend it. The staff is friendly and extremely helpful. Feels like home!
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

J 님, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent boutique hotel with friendly staff. Check out local Afghani restaurant for a fantastic dinner.
2018년 1월에 1박 숙박함

8/10 - 좋아요

Glynis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Great Experience
Overall it was a great experience. The hotel was located in a great area with restaurants, and convenience stores in walking distance. The staff was very nice. The room was beautiful.
2017년 12월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for your feedback & for choosing the hotel Brexton. When back in Baltimore we hope to see \you again.

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태
별로예요: 객실의 편안함
Cool old building, not the best neighborhood.
Hotel was nice, it's close to many restaurants and coffee shops, etc The bed was very uncomfortable and I sunk into the middle. The neighborhood is not that nice and the breakfast was very meager.
2017년 12월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Are apologies that we weren't able to fix the problem that you mentioned. We provide only a continental Breakfast which only has bagels, pastries, cereals, a variety of hot & cold cereals, Greek yogurt, juices, along with Coffee, Decaf, & Hot tea. We do have places in our vicinity that provide a hot breakfast for a reasonable price. We are located in mt.Vernon district of Baltimore 5 minutes away from the inner harbor. We Strive to better service our guest & if you have any suggestions for breakfast other than the above listed items please make us aware. The beds are usually comfortable but we are renovating a rooms & will keep beds in mind.Thank you for your feedback & for staying at the Brexton Hotel.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place for the money
Always a nice place to stay and so close to Meyerhoff Hall where we attended a performance. Room had some loose baseboards and some of the trim was loose in the room. Know its an old, refurbished hotel that need a lot of TLC.
2017년 12월에 2박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for staying with us. Thank you for your feedback as we strive to improve our hotel we are in the process of some renovations & will make necessary improvements. thank you again for haven choosing the Brexton Hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
Great location in Cultural District of Baltimore. Just a few blocks from Symphony Hall and Lyric Theatre. Beautiful building.
2017년 12월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for staying at the Brexton hotel, your feedback has been most appreciated.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel - excellent value for money
Loved the location and the boutique hotel - much preferable than larger hotels. No negative to mention - only niggle is that I would have preferred a more powerful shower head instead of the fixed nozzle in the wall and the wall-in plastic cupboard - a tiled shower chbicle is preferable
2017년 12월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for you haven stayed with us. We strive to improve our hotel for our guest needs & we are working on renovating some of our rooms so thank you again for some ideas of how we can improve the guest experience.

8/10 - 좋아요

Ms Hollidre’ 님, PA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming
Beautiful hotel. Only minor complaints of not being able to get a signal on our tv, only one glass, one coffee pod, no mini fridge for our leftovers from dinner. Bed was very comfy, room very clean, charming. Staff was VERY accommodating!
2017년 11월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for staying at the Brexton. Are apologies that we weren't able to give you the best service. We strive to improve the service we provide our guests & we will make the necessary improvements that all guests will leave happy & satisfied. When in Baltimore we would like to be the hotel you chose. Thank you again for your feedback.

10/10 - 훌륭해요

Bernard 님, Washington D.C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice not to far from the harbor
Everything was amazing. The staff was very helpful with everything. The room was great.
2017년 11월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for staying at the Brexton Hotel. We look forward to seeing you again.We appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
답변 제공: Reservations Specialist 님, 2018년 1월 9일
Thank you for staying with us! We hope to be your choice again while staying in Baltimore.

8/10 - 좋아요

Anna 님, Richmond, VA

좋아요: 청결 상태, 직원 및 서비스
The hotel is quaint, charming and interesting. However, ran out of K-cups, so no way to make coffee in room at 6am before flight - that kind of sucked. I could have gone to lounge to get some but who wants to do that in pjs? Room renovated but tile popping off in bathroom, odd floor laminate not finished (gaping hole at bathroom threshold). Door to bathroom vanity almost came off in my hand. Lovely receptionist took care of me at check in. He was the “best thing” about the stay!
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Svend

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 2박 숙박함

2/10 - 너무 별로예요

Dave

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No room for me!
The hotel was overbooked and they didn't have a room for me. We were forced to find other accommodations. I will have this charge removed from my card.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

Cathie 님, Washington, DC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A historic hotel, great charm, loved it
This hotel is small, quaint, and has a great historical story. I so hate the boxy glass filled rooms of new hotels. The staff was outstanding. The breakfast was acceptable. We stayed in a large restored room on the top floor (6) which must have been the attic. Two seating areas, beautiful bath, and king size bed. A room where if you were so inclined, you could cozy up and read a book.
2017년 10월에 2박 숙박함

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I came in after hours and it took a few minutes to get them to open the door. The area is nice but borders on a dangerous area (according to my cab driver) so that was a bit nerve-wracking. The room was nice except the tv wasn't working but they said they were close to having that fixed. The staff was very nice and helpful
2017년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away.
A. Dirty hotel in a scary area, filthy and not enough water pressure to shower. Worse than camping.
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great historic hotel
Built in 1881, renovated in 2010. Building is eccentric, shaped to fit in an odd intersection, built before cars were a thing. Small building with rooms shaped to fit in the space available. I don't think there was a 90-degree angle in my room, but that made the space feel less industrial generic. I knew I wasn't at a Holiday Inn!
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 1박 숙박함

8/10 - 좋아요

Leslie 님, Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very convenient neighborhood hotel
Very convenient for business trip to U of Baltimore, good price and amenities (free parking!).
2017년 10월에 1박 숙박함

8/10 - 좋아요

Alexandre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, that change from the big hotel chain. Very charming place, nice room. I will stay there again. And they offer a free pass parking just front door (if you have space)
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic Hotel
Cool looking hotel. Real nice stay for couples. Room I had could use some TLC but I would not hesitate to stay again. Area is nice. Couple of restaurants in walking distance. Staff very friendly. Free parking is a challenge. Hotel is clean and safe.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Positive other than the broken coffee machine at breakfast.
2017년 10월에 1박 숙박함

8/10 - 좋아요

H Clay

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place in Mt. Vernon
Quick stay, the staff was extremely friendly and nice. The only "issues" were - some of the furniture was out of date (and pretty worn) and little things, like the toilet paper holder was broken. But overall it was nice. Cute hotel!
2017년 10월에 1박 숙박함