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레지던스 인 바이 메리어트 볼티모어 이너 하버 여행 후기

3 out of 5
레지던스 인 바이 메리어트 볼티모어 이너 하버
17 Light St, Baltimore, MD

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 550개" "
평점 8 - 좋아요. 1001개 이용 후기 중 258개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 100개" "
평점 4 - 별로예요. 1001개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 35개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Donghoon

2022년 8월에 6박 숙박함
답변 제공: Alicia Owens 님, 2022년 8월 30일
Thank you for your kind review! We are glad your stay was enjoyable and look forward to hosting you back again soon!

8/10 - 좋아요

JONGSOO

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 5박 숙박함
답변 제공: Bernadett 님, 2019년 10월 11일
Thank you for your rating.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Bernadett 님, 2019년 8월 15일
Thank you for your rating.

10/10 - 훌륭해요

Jiyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 14박 숙박함
답변 제공: Bernadett 님, 2019년 6월 28일
Thank you for your rating

10/10 - 훌륭해요

Jain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
delicious and clean
아침식사도 매우 훌륭하고요, 무엇보다도 매우 깔끔합니다.
2019년 6월에 4박 숙박함
답변 제공: Bernadett 님, 2019년 6월 20일
Thank You

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요.
방이 넓고 주방의 조리 시설은 여행자에게 호사스러울 정도로 잘 갖추어져 있습니다. 다만 개인적으로 작더라도 욕조가 있는 호텔을 좋아하는데 이 곳은 샤워부쓰만 있습니다. 하지만 이러한 단점에도 불구하고 다음에도 이 호텔을 일순위로 고려 대상에 올려 놓을 것 같습니다.
2019년 1월에 7박 숙박함
답변 제공: Bernadett 님, 2019년 2월 8일
Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Betty 님, 2018년 8월 27일
Thank you for your feedback.

10/10 - 훌륭해요

Yong Jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Betty 님, 2018년 5월 8일
Thank you for your review.

10/10 - 훌륭해요

Duane 님, Endwell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, great price- walkable to an Orioles game. Area around the hotel is filthy with many homeless
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Traci

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay, would stay here again!
2024년 5월에 5박 숙박함

6/10 - 괜찮아요

Tika

별로예요: 숙박 시설 상태 및 시설
Perfectly fine for a quick stay and a reasonably priced place to crash.
2024년 5월에 5박 숙박함

8/10 - 좋아요

Autumn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel room was nice, with a great little kitchen, but the shower door was broken and wouldn’t slide. I was able to squeeze in (I had already unpacked and didn’t want to repack to change rooms), but it was inconvenient. The cleaning staff should have noticed the door didn’t work if they had cleaned the shower.
2024년 5월에 5박 숙박함

4/10 - 별로예요

Ligia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk guy was inefficient, the carpets on the lobby and halls were dirty, the room was not as clean and we were given a handicap room. I asked for a two double bed room at the front desk the guy said yes and then just handed me the keys without even checking. Sad to see the hotels going down in category.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Krissy

The hotel stay was great and everyone that worked there was a huge help however our room wasn’t the cleanest. Our shower head was so dirty and gross looking that I didn’t want to shower there.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast options. Curtious staff. Walking distance to everything downtown
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

saundra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the breakfast. I enjoyed my room. It was clean and comfortable. I had a good night sleep each night. I like the convenience of having a microwave, stove and refrigerator in my room. The next time I am in the Baltimore area I will definitely stay here again. The staff was awesome very accommodating to make my stay comfortable.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Lindsay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk and valet were very friendly and helpful. Room was clean. Security was always present outside of hotel.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Clarissa Cavanaugh

연인과의 여행
Love the company location our property and the staff is really excellent.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Richard

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
will stay again.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area is not the safest but its Baltimore i guess.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 3일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Benjamin 님, Worcester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 3일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is friendly and helpful. The hotel is very clean and safe. I love that you need your room card to go up the elevator. I will use this hotel again and recommend it to everyone traveling to the Inner Harbor.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 3일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Whitney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff, less than half a mile from the Baltimore Arena if you are going to an event. Public parking close by or use the valet parking.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 3일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Bruklyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice classy
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 26일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Marsheen LADELL 님, Smiths Parish

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would most likely stay here again.. The staff were exceptional!! The breakfast was nice, and it was a convenient location. Walking distance to the Harbour.... Capital grill restaurant, cheesecake factory
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 26일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Elisha 님, Philadelphia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My check in process was amazing, with the free upgrade, the wonderful customer service at the front desk and valet. I loved my room and comfort it had for my family of 3. We ate at the hotel restaurant and the food was so good as well as the service. Especially with only one person covering. My only dislike was the woman who was in charge of making waffles my second morning. I was first bother by the fact someone is making my food at a self-service breakfast. Second the woman made several people waffle before she made mines. On top of the fact that she seems to be the only person in the hotel that was rude. My toddler had to wait almost 20mins for breakfast. Saturday morning everyone made their own waffles so I don't know why there was a change on Sunday morning. Even with that I would still return this was defiantly a great location.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 26일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. I sincerely apologize about the rude behavior that you received. It is our intention to make everyone feel welcomed here. we have already used this situation as a learning tool with our breakfast staff to prevent the situation from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

8/10 - 좋아요

Talia

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Weihang

연인과의 여행
I stay for 6 days and the room was not even cleaned even once. Also so loudly outside.
2024년 4월에 6박 숙박함
답변 제공: Management 님, 2024년 4월 26일
Thank you for your feedback. I sincerely apologize your experience at the hotel. We have already used this situation as a training moment to prevent this from happening in the future. Please reach out to us at the hotel if you have any questions or concerns.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 26일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

2/10 - 너무 별로예요

dashanay

2024년 4월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a good value hotel for a stay in downtown Baltimore for business or pleasure. Staff was friendly and helpful throughout, great location, spacious rooms, and all the key amenities (good breakfast and gym in particular).
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Tania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Managment 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

Olive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This short term stay facility was very well equipped. The small kitchenette was on point with what you need. Staff was quick to respond to request. Breakfast was awesome and well attended by the staff.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

raquel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That staff are very kind, helpful, and informative! I really enjoyed my stay.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

4/10 - 별로예요

Ronja

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Delayed my early check in twice just to put me in a dirty room (hair all over bathroom floor, stains on curtains,) requested a crib during my reservation a month ago received two broken pack and plays (that is there “crib”), room door would not open with the access card, had to call room service multiple times hours apart just to get a couple towels and trash bags. Had better complimentary breakfasts at other Marriotts. The area was right in the heart of the inner harbor which made a good location but the stay was not pleasant to say the least. I would not recommend.
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. I sincerely apologize your experience at the hotel. We have already used this situation as a training moment to prevent this from happening in the future. Please reach out to us at the hotel if you have any questions or concerns.

6/10 - 괜찮아요

Jose

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel is close by to a lot of popular tourist destinations. Carpet by the hallway and inside the room are dirty.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. I sincerely apologize about the dirty carpet. We have already used this situation as a learning experience to prevent anything like this from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. The location was great. The dining options were plentiful. Staff was nice. I will stay here again.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Aaliyah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service and spacious rooms.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

MUHAMMAD 님, franklin

.
2024년 3월에 3박 숙박함
답변 제공: MANAGEMENT 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Katja

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

10/10 - 훌륭해요

Jennilyn

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

4/10 - 별로예요

Cherry

출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
we stayed a total of 4 nights and never got any house keeping to our room. We spoke with the front desk staff twice asking to come to our room and we saw the front desk write our request on a piece of paper, yet for whatever reason they never came. We spoke with front desk again and they apologized and said they are unsure why housekeeping never came, Quite poor service
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. I sincerely apologize about the miscommunication between our front desk and housekeeping team, which ultimately caused you to have a disappointing stay. We have already used this situation as a learning experience to prevent anything like this from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

4/10 - 별로예요

Raheem

별로예요: 숙박 시설 상태 및 시설
Not quite happy
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lobby is straight forward, breakfast is right by the elevators so no searching early in the morning. Breakfast is average hotel fair. Hotel is clean, having a kitchen in the room is convenient. The pull out bed isn't comfortable, has a sharp downward slope. Would recommend getting a two bed room if necessary.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. I sincerely apologize that the sleeper sofa bed was uncomfortable and we have already addressed this issue with our housekeeping staff to prevent the situation from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

8/10 - 좋아요

Octavia

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Eboniqua

2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Detwanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.