Dear JAEHYEON,Thank you for your review with great appreciated seeing that your overall experience met your satisfied and exceed expectation.Look forward to welcoming you back.Best reagrds,Juthamas WatthanakulRoom Division Manager

Dear SungSoo,Thank you for your review.We are pleased reading that your stayed was met your needed and reached to expectation.I am sorry for the inconvenient cause for bed sheet, our housekeeping team were addressed to be improved.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

Dear JAE,Thank you for your review with we are delighted to read that you had a great stayed with look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

Dear SEUNG HWAN,Thank you for your review.We are pleased to read that your stayed was positive and excellent.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

Dear SungWoo,Thak you for your review.We are pleased reading your positive and satisfaction score, specific to our convenient location.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

Dear Jungha,Thank you for taking the time to share your comment.I appreciated your feedback on the overall satisfaction and the soft bed which do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

Dear Dong,Thank you for you for your recently stayed and give us the best score 10/10 on your experience. My team and I are extremely delighted to learn and very pleasured, will definitely share your comments with our team to encourage them continue deliver the best service toward to our valued guest.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

Dear Khun Myungho, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to receive a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward of welcoming you and your family back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Hyunjung, Thank you for taking the time to share your feedback and for highlighting the very convenient location of the hotel and its cleanliness that truly marked your stay. We do hope we have the opportunity to welcoming you back here at the hotel. Sincerely, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback and for highlighting the very convenient location of the hotel and our good breakfast that truly marked your stay. We do hope we have the opportunity to welcoming you back here at the hotel. Sincerely, Sherree Barquilla Guest Experience Manager

Dear Hyunjoo, We are all thrilled to received a feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Shin Woong, We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Thank you so much for choosing our hotel and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations. I apologize foremost. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

Dear Khun Changhee, Thank you so much for choosing our hotel and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations. I apologize foremost. For your comfort in the future, please be advised that hotel staff is available around the clock to assist guests with any issues that may arise; and this instance may have been able to offer you an alternative room that is available upon request to ensure you a more comfortable stay. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, We are all thrilled to received a feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Khun Koo, Thank you for the great review! How nice it is to know that you had a wonderful holiday and enjoyed everything throughout the facilities at Novotel Bangkok Ploenchit Sukhumvit. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit and thank you for choosing our hotel and for taking the time to write your review! My team and I are extremely delighted to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit and thank you for choosing our hotel and for taking the time to write your review! My team and I are extremely delighted to know that you had a very good experience with us during your trip in Bangkok and thank you for highlighting our good and clean hotel that truly marked your stay . Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting the kindness of the staff that truly marked your stay. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all us, as we strive to continuously improve the quality of our services.However, we genuinely regret those occasions when the service does not meet expectations. To learn that there has been a shortfall in our service is disappointing. Thank you once again for your review, which is invaluable in our efforts to assess and continually improve the quality of our service. I hope we will have the pleasure of welcoming you back to Novotel Bangkok Ploenchit Sukhumvit and give as us the chance to turn your experience around and better meeting your expectations in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting the very convenient location of the hotel and its cleanliness that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit.! Thank you for you for your recent stay with us and for taking the time to rate us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations. To learn that there has been a shortfall in our service is disappointing. Thank you once again for your review, which is invaluable in our efforts to assess and continually improve the quality of our service. I hope we will have the pleasure of welcoming you back to Novotel Bangkok Ploenchit Sukhumvit and give as us the chance to turn your experience around and better meeting your expectations in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback from you and thank you for taking the time to share it with us is much appreciated. We're glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting the very convenient location of the hotel that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Dear Kyoung-Su, Greetings from Novotel Bangkok Ploenchit Sukhumvit! Thank you for choosing our hotel and for taking the time to write your review. I was sorry to learn that the standard of the room allocated to you did not meet your expectations on this occasion. I apologize for any inconvenience and discomfort caused to you by these shortfalls in the standard of your accommodation. To learn that there has been a shortfall in our service is disappointing. However, for your comfort in the future, please be advised that hotel staff is available around the clock to assist guests with any issues that may arise; and this instance may have been able to offer you a hand to locate the electric curtain switch for you to be able to use to ensure a more comfortable stay. Nevertheless, thank you for taking the time to bring this matter into our attention, feedback such yours that highlights the areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. I do hope that you will look upon this breakdown in service as a one off and not indicative of customer care we wish to provide at all times. I hope we will have the pleasure of welcoming you back to Novotel Bangkok Ploenchit Sukhumvit and better meeting your expectations in the future. Best regards, Sherree Barquilla Guest Experience Manager