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“no cups in the room for coffee my husband got a pop out of pop machine it was warm like it sat out all day when we got ready to leave the elevator never came up so my husband had to carry our suitcase down the steps he has a bad back and other people were waiting for elevator too and the place stank”

“Claimed not to have my reservation, despite showing them the email confirmation I had received three days prior. Would not give me a room. Probably a blessing in disguise. While I was dealing with front desk attendant, one guest came in and canceled her stay because her room was dirty when she arrived, and another guest indicated that he had no toilet paper or towels in the room he had just checked into. Total dump.”