숙박 시설의 전망

호텔 베츠타인 여행 후기

3.5 out of 5
호텔 베츠타인
Grenzacherstrasse 8, Basel, BS

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 349개 이용 후기 중 223개" "
평점 8 - 좋아요. 349개 이용 후기 중 110개" "
평점 6 - 괜찮아요. 349개 이용 후기 중 10개" "
평점 4 - 별로예요. 349개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 349개 이용 후기 중 3개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Inhwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함
답변 제공: df 님, 2019년 4월 30일
Dear Hotel Wettstein Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Kind regards Daniel Fankhauser General Manager

8/10 - 좋아요

Chi Yong 님, Gwangju, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall...good.
No air-conditioner. No refund.

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles perfekt
2024년 4월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2024년 4월 17일
Sehr geehrter Rafael, vielen herzlichen Dank für Ihre fantastische Bewertung! Es war uns eine Freude, Ihren Aufenthalt so angenehm wie möglich zu gestalten. Wir freuen uns darauf, Sie bald wieder bei uns begrüssen zu dürfen! Freundliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Julien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly & helpful! Rooms and bathrooms were immaculately clean and very comfortable. The included breakfast buffet was delicious with a generous number of options. Loved the free coffee and tea available all day. I will definitely stay here again!
2024년 3월에 2박 숙박함
답변 제공: Carolina Sosa C. (Assistant Front Office Manager) 님, 2024년 4월 7일
Thank you very much for your wonderful review! We're thrilled you enjoyed your stay. Our staff works hard to ensure a pleasant experience, and we're glad you found the rooms, breakfast, and complimentary coffee and tea to your liking. We would be delighted to welcome you back again on your next visit. Thank you for your support and kind words. See you soon!

10/10 - 훌륭해요

Baris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Carolina Sosa C., Assistant Front Office Manager 님, 2024년 4월 4일
Sehr geehrter Baris, vielen Dank für Ihr positives Feedback zu unserem Hotel! Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen!

10/10 - 훌륭해요

ALAIN LAURENT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2024년 3월 14일
Sehr geehrter AlainHerzlichen Dank für Ihre 5 Punkte Bewertung. Wir freuen uns sehr, dass Ihnen der Aufenthalt so gut gefallen hat. Bis zum nächsten mal im Hotel Wettstein. Freundliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Laura

2024년 2월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2024년 3월 27일
Sehr geehrte Laura, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass Ihnen der Aufenthalt so gut gefallen hat und hoffen, Sie bald wieder begrüssen zu dürfen. Freundliche Grüsse, Nicole Wernig (Front Office Manager)

8/10 - 좋아요

Petra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2024년 1월 26일
Sehr geehrte Petra, herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass Ihnen der Aufenthalt gefallen hat und es wäre schön, Sie bald wieder begrüssen zu dürfen. Freundliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Guillaume

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2024년 1월 20일
Dear Guillaume, thank you for your 10 point rating! We are delighted that you enjoyed your stay so much. We look forward to welcoming you again soon.Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Abi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really pleasant stay at Hotel Wettstein. Staff were friendly and helpful. Room was compact, but well designed and spotless. We would definitely stay again on a visit to Basel.
2023년 12월에 3박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2024년 1월 10일
Dear Abi, thank you for your 5/5 rating! We're delighted to hear about your pleasant stay at Hotel Wettstein. It's great that you found our staff friendly and helpful.We look forward to welcoming you again on your next visit to Basel! Best regards, Nicole Wernig (Front Office Manager)

8/10 - 좋아요

Lotte

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a weekend in Basel
Very elegantly renovated hotel in great area of Basel. Nice simple breakfast with free choice of eggs. Only coffee from machine, not from espresso machine. Also, every floor have a coffee /tea/water machine with real water glasses, but why are coffee cups in cartons? And not real cups? Is this the most sustainable solution? Reception was a bit arrogant depending on person, but overall nice and the buildings/interior is so great!!
2023년 10월에 3박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 12월 22일
Dear Lotte, thank you for your detailed feedback. We are pleased to hear that you enjoyed the elegant renovation of the hotel and the beautiful area of Basel.It's important to clarify that we don't have coffee machines on the floors, only in the lobby. We hope you understand that I cannot address this specific point.Your feedback is valuable to us, and we hope to welcome you again in the future to provide an even more enjoyable experience. Best regards, Nicole Wernig (Front Office Manager)

2/10 - 너무 별로예요

Marianne

2023년 12월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 12월 22일
Sehr geehrte Marianne, vielen Dank für Ihr Feedback, auch wenn es bedauerlicherweise nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Bewertung ernst und bedauern, dass Ihr Aufenthalt nicht zufriedenstellend war. Um uns zu verbessern, würden wir gerne mehr über Ihre spezifischen Anliegen erfahren. Wenn Sie bereit sind, uns weitere Details mitzuteilen, wäre das äusserst hilfreich. Mit freundlichen Grüssen, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

ALAIN LAURENT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Den Garten war wunderschön und die Ruhe.
2023년 11월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 12월 6일
Liebe Alain, vielen Dank für Ihre fantastische 5-Sterne-Bewertung! Es freut uns, dass Ihnen unser wunderschöner Garten und die ruhige Atmosphäre gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen! Herzliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es war ein sehr schöner und angenehmer Aufenthalt in diesem Hotel. Das Frühstück ist auf jedenfalls zu empfehlen. Alles frisch vom Orangensaft bis zum Lachs und eine grosse Auswahl an verschiedenen Brotsorten. Die Parkgarage ist einwenig eng, aber es hat gepasst.
2023년 12월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 12월 6일
Lieber Patrick, herzlichen Dank für Ihr positives Feedback! Es freut uns sehr, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat und Sie das Frühstück genossen haben. Ihre lobenden Worte bezüglich der Frische und Vielfalt unserer Speisen sind für uns eine grosse Motivation. Es war uns eine Freude, Sie als unsere Gäste zu haben. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Nicole Wernig (Front Office Manager)

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and affordable rooms
2023년 12월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 12월 6일
Dear Steven, thank you for your positive feedback on our great location and affordable rooms. We're delighted you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Nicole Wernig (Front Office Manager)

8/10 - 좋아요

Philipp

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 29일
Sehr geehrter Philipp, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie sich bei uns so wohl gefühlt haben. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch wieder begrüssen zu dürfen. Freundliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Kinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service
2023년 11월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 21일
Dear Kinda, thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your time and the service, and we look forward to welcoming you again soon.Kind regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Mireille

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessibilité de la vieille ville en transports en commun ou à pied
2023년 11월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 21일
Dear Mireille, thank you so much for your 5-star rating! We're delighted to hear that you found the accessibility to the old town convenient, either by public transportation or on foot. We appreciate your positive feedback and hope to welcome you back soon.Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

sandrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastique
Chambre grande propre lit confortable, accueil à l’hôtel rapide, le personnel est adorable. Pour le petit déjeuner il y a du choix. Vraiment j’ai passé un magnifique séjour. L’hôtel est très bien localisé à proximité des transports en commun et pas très loin de la gare. Si je dois revenir à Bâle je retournerai dans cet hôtel et je vous le recommande.
2023년 11월에 3박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 8일
Dear Sandrine, thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and would recommend our hotel. We look forward to welcoming you back soon. Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 8일
Dear Carla, thank you for your 10/10 rating! We're delighted to hear that you had a great experience during your stay at our hotel. We hope to welcome you back soon. Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Linda

2023년 10월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 29일
Sehr geehrte Linda, vielen Dank für Ihre 5-Punkte-Bewertung. Es freut uns sehr, dass Sie sich bei uns so wohl gefühlt haben. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen. Freundliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Lucy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE BEST HOTEL
This hotel is possibly THE BEST HOTEL I have ever stayed in. Myself and colleagues were there for a couple of nights and all commented on the comfort and cleanliness of the rooms, the delicious breakfast (especially the pastries) and the nice additional touches (a games room, use of umbrellas, well-stocked complimentary mini bar ...) I will always now use this hotel for our trips to Basel.
2023년 10월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 8일
Dear Lucy, thank you for your glowing review! We're thrilled to hear that you and your colleagues had a fantastic stay. We look forward to welcoming you back on your next trip to Basel.Warm regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Desmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 1일
Dear Desmond, thank you for your generous 10-star rating! We greatly appreciate your support. It was a pleasure to have you as a guest, and we look forward to welcoming you back soon! Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
L'hôtel est très propre, le personnel est très attentionné, les chambres sont confortables et la situation de géographique est idéale.
2023년 10월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 1일
Dear Fabian, thank you for your kind feedback! We're happy to hear that you found our hotel very clean, our staff attentive, the rooms comfortable, and the location ideal. We look forward to welcoming you back soon! Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Sammeta 님, Homewood

2023년 10월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 11월 21일
Dear Sammeta, thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your time, and we look forward to welcoming you again soon.Kind regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Evelyne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 10월 24일
Dear Evelyne, thank you for your fantastic review! We're happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Stéphane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel irréprochable
Hôtel irréprochable proche du tramway. Très belle chambre avec un petit jardin très agréable.
2023년 10월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 10월 24일
Dear Stéphane, thank you very much for your positive feedback! We're glad to hear that you enjoyed our hotel and your room with the lovely little garden. We look forward to welcoming you back soon. Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Yano

2023년 10월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 10월 24일
Dear Yano, thank you for your fantastic review! We're delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Nicole Wernig (Front Office Manager)

8/10 - 좋아요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 10월 24일
Dear Francesco, Thank you for your fantastic review! We're happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Eric

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place with excellent food and a smooth check in process. The hotel staff was very helpful with recommendations for food in the area. Many discounts for local transit supplied on arrival.
2023년 9월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 10월 3일
Dear Eric, thank you for your kind words! We're delighted to hear that you had a great experience with us, enjoyed the excellent food, and found the check-in process smooth. It's wonderful to know that our staff could assist you with local food recommendations, and we're pleased to offer the BaselCard for discounts on local transit upon your arrival. We look forward to serving you again in the future. Best regards.

10/10 - 훌륭해요

Alexandra

2023년 9월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 9월 29일
Dear Alexandra, thank you very much for your 10-star review! We look forward to welcoming you back in the future. Kind regards.

10/10 - 훌륭해요

Kenneth

연인과의 여행
Excellent all around.. only complaint is the lack of air conditioning but we managed.
2023년 9월에 4박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 9월 29일
Dear Kenneth, thank you for your excellent review! We're delighted to hear that you had an overall great experience. Your comfort is important to us, and we'd like to mention that in the future, we can provide additional fans and offer cooled bedding options to make your stay even more comfortable. We appreciate your feedback and hope to welcome you back soon. Kind regards

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed the convenience of walking to museums.
2023년 9월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 9월 29일
Dear Colleen, thank you for taking the time to share your feedback with us. We're happy to hear that you had a positive experience during your stay. We look forward to welcoming you back in the future. Kind regards

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is in an excellent location and the staff could not have been more friendly and helpful. Only minor criticism is there is no AC, but the windows open wide and the room was supplied with a large fan so not a major gripe. Overall a wonderful stay.
2023년 9월에 2박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 9월 17일
Dear Dave, thank you for your feedback! We're delighted you enjoyed our excellent location and found our staff friendly and helpful. We appreciate your understanding regarding the lack of AC. We're glad the fan provided some relief. We look forward to welcoming you back for another wonderful stay! Kind regards. Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Cindy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Innerhalb von 10 Minuten ist man zu Fuss bei der Messe Basel. Die Tramstation ist ebenfalls gleich nebenan. Sauberes Zimmer, mit Kostenloser Minibar (wird sogar wieder aufgefüllt), Frühstück habe ich nicht gebucht, darum kann ich nichts darüber sagen.
2023년 8월에 4박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 9월 6일
Sehr geehrte Cindy, vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie die Nähe zur Messe und zur Tramstation sowie das saubere Zimmer und die kostenlose Minibar genossen haben. Wenn Sie in Zukunft das Frühstück ausprobieren möchten, sind Sie herzlich willkommen. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen! Freundliche Grüsse, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Florian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Friendly staff and clean modern rooms
2023년 7월에 1박 숙박함
답변 제공: Nicole Wernig (Front Office Manager) 님, 2023년 9월 6일
Dear Florian, thank you for your positive review! We're glad you enjoyed our great location, friendly staff, and clean, modern rooms. We look forward to welcoming you back in the future! Kind regards, Nicole Wernig (Front Office Manager)

10/10 - 훌륭해요

Irina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Antonius Lekakis 님, 2023년 6월 14일
Guten Tag Irina, vielen Dank für Ihre ausgezeichnete Bewertung. Wir hoffen, dass wir Sie schon bald wieder in unserem Hotel Willkommen heissen dürfen. Freundliche Grüsse, Antonius Lekakis (Sales & Front Office Manager)

10/10 - 훌륭해요

Da

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 6월 14일
Sehr geehrter Da, vielen Dank für Ihre ausgezeichnete Bewertung. Wir hoffen, dass wir Sie schon bald wieder in unserem Hotel Willkommen heissen dürfen. Freundliche Grüsse, Antonius Lekakis (Sales & Front Office Manager)

4/10 - 별로예요

Susan

별로예요: 숙박 시설 상태 및 시설
NO AIR CONDITIONING!!! I couldn't sleep well at all, even with a fan in the room, it was 79° during the night. This is ridiculous in this type of hotel.
2023년 6월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 6월 14일
Guten Tag Karen, vielen Dank für Ihre Bewertung. Leider verfügt unser Hotel nicht über eine Klimaanlage. Jedoch sind alle Zimmer mit einem hochwertigen und starken Ventilator ausgestattet. Wir hoffen, dass wir Sie schon bald wieder in unserem Hotel Willkommen heissen dürfen. Freundliche Grüsse, Antonius Lekakis (Sales & Front Office Manager)

8/10 - 좋아요

ALAIN LAURENT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Antonius Lekakis 님, 2023년 6월 14일
Guten Tag Alain, vielen Dank für Ihre ausgezeichnete Bewertung. Wir hoffen, dass wir Sie schon bald wieder in unserem Hotel Willkommen heissen dürfen. Freundliche Grüsse, Antonius Lekakis (Sales & Front Office Manager)

8/10 - 좋아요

Elizbeth

2023년 6월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 6월 14일
Guten Tag Elizbeth, vielen Dank für Ihre ausgezeichnete Bewertung. Wir hoffen, dass wir Sie schon bald wieder in unserem Hotel Willkommen heissen dürfen. Freundliche Grüsse, Antonius Lekakis (Sales & Front Office Manager)

8/10 - 좋아요

Karen 님, Sparks

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was warm and the hotel does not have air-conditioning. It was difficult to sleep.
2023년 6월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 6월 14일
Guten Tag Karen, vielen Dank für Ihre ausgezeichnete Bewertung. Leider verfügt unser Hotel nicht über eine Klimaanlage. Jedoch sind alle Zimmer mit einem hochwertigen und starken Ventilator ausgestattet. Wir hoffen, dass wir Sie schon bald wieder in unserem Hotel Willkommen heissen dürfen. Freundliche Grüsse, Antonius Lekakis (Sales & Front Office Manager)

4/10 - 별로예요

Karim

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I sayed in the hotel for one night with my wife. We arrived there after a long drive hoping we can get a good night rest. The room itself was clean and provided us with everything we needed. Unfortunately, the hotel rooms are poorly isolated. We were woken up by sounds coming from different rooms starting 6 30 AM. We couldn’t sleep well and woke up with terrible headaches.
2023년 5월에 1박 숙박함
답변 제공: Daniel Fankhauser 님, 2023년 5월 30일
Dear KarimThank you for describing your inconvenience in our house. I’m very sorry that the service did not meet your expectations. It is extremely important for me and my team to offer all guests a perfect stay. Unfortunately, we can not solve all problems, which we regret very much.Kind regardsDaniel Fankhauser

10/10 - 훌륭해요

Derek

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and tidy. Front desk staff were so helpful. Close to tram and bus stops and walks along the river
2023년 5월에 7박 숙박함
답변 제공: Daniel Fankhauser 님, 2023년 5월 30일
Dear Hotel Wettstein GuestThank you very much for your positive review. We are pleased you had an enjoable stay. Kind regards.Daniel Fankhauser

10/10 - 훌륭해요

Daniel

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Daniel Fankhauser 님, 2023년 5월 30일
Sehr geehrter Herr DanielHerzlichen Dank für die tolle Bewertung. Hoffe Sie besuchen uns bald wieder.Mit freundlichen GrüssenDaniel Fankhauser

10/10 - 훌륭해요

Simone

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr angenehmer Aufenthalt
2023년 5월에 1박 숙박함
답변 제공: Daniel Fankhauser 님, 2023년 5월 30일
Sehr geehrte Frau SimoneVielen Dank für Ihre Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat.Mit freundlichen GrüssenDaniel Fankhauser

10/10 - 훌륭해요

K A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and lovely view walking across the bridge to the old city centre; very clean; reception staff could not have been nicer or more helpful; comfortable rooms with nice touches like shoe horns and umbrellas that could be borrowed; quiet; a very welcome bath tub; though I only had a single room I had a balcony and it was lovely to sit in the evening sun; excellent value for money. I would defintely stay here again.
2023년 5월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 5월 8일
Dear K A, thank you for your positive review. We are very pleased that you enjoyed your stay with us. On your next visit to Basel we would like to welcome you again. Best regards, Antonius Lekakis (Sales & Front Office Manager)

10/10 - 훌륭해요

Enriqueta

2023년 4월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 5월 8일
Dear Enriqueta, thank you for your positive review. We are very pleased that you enjoyed your stay with us. On your next visit to Basel we would like to welcome you again. Best regards, Antonius Lekakis (Sales & Front Office Manager)

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Lage zur Innenstadt, neu renoviertes Zimmer, nette Atmosphäre
2023년 4월에 1박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 4월 14일
Guten Tag Christian und vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen, dass wir Sie schon bald wieder begrüssen dürfen. Freundliche Grüsse aus Basel!

10/10 - 훌륭해요

Lukas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kann man empfehlen.
2023년 3월에 3박 숙박함
답변 제공: Antonius Lekakis (Sales & Front Office Manager) 님, 2023년 3월 26일
Guten Tag Lukas, vielen Dank für Ihre Bewertung. Wir freuen uns dass Sie einen schönen Aufenthalt hatten und hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen.