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Planet Holiday Hotel & Residence

4.0 star property
Travelers unwind with aromatherapy treatments at the Natural spa before exploring four on-site restaurants serving international cuisine

Choose dates to view prices

Planet Holiday Hotel & Residence offers therapeutic spa services like aromatherapy, massage, and reflexology. Conveniently near Nagoya Hill Mall and Harbour Bay Ferry Terminal, guests can dine at four restaurants or enjoy cocktails by the outdoor pool with attentive staff service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩42,160
₩51,014 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 350000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Planet Holiday Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Planet Holiday Hotel & Residence?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Planet Holiday Hotel & Residence on May 24, 2026 start from ₩42,160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Holiday Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Planet Holiday Hotel & Residence?

Check-in start time: 2 PM; Check-in end time: 6 AM.

What time is check-out at Planet Holiday Hotel & Residence?

Check-out is at noon.

Does Planet Holiday Hotel & Residence provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Planet Holiday Hotel & Residence located?

Situated on the boardwalk/promenade, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 120 out of 309 reviews
Rating 8 - Good. 123 out of 309 reviews
Rating 6 - Okay. 38 out of 309 reviews
Rating 4 - Poor. 20 out of 309 reviews
Rating 2 - Terrible. 8 out of 309 reviews

Reviews

Verified

6/10 Okay

Seah

Liked: Staff & service
Disliked: Amenities
Check in was fast. Front counter staffs we’re friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location hotel

Hotel location is good, near harbour, and good seafood restaurant
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel motel . Great service and very good food
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time in Indonesia and we had a good experience. We enjoyed a walk from the ferry terminal to the hotel even though a short cab ride would have been easier. We booked adjoining rooms, but since they were very busy they offered to upgrade us if we could accept rooms across the hall. Breakfast was phenomenal, much better than any Western hotel we've stayed in with tons of spicy options. Lovely. We spent a few stretches at the pool and in the gym. Walked to the Nagoya hill mall a few times during the trip to have dinner and local treats. Great service and lovely people. Probably my favorite spot on our 6 week, multi country Asia trip.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Bath in the room was a bonus

Big comfortable rooms. Goid location Very friendly staff
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff all around
Stayed 5 nights in Nov 2023
Verified

8/10 Good

KOK WAH

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious. The reception staff are very helpful. taxis are eaily available
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yutaka

Liked: Cleanliness, amenities, property conditions & facilities
nice and relax stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

James

Liked: Staff & service, amenities
Nice place to stay but it’s due for an upgrade
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Poovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Seah

Liked: Staff & service
Disliked: Amenities
Got upgrade me for the room and early check in
Stayed 1 night in Feb 2026
Verified

8/10 Good

VIGNESHWARAN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience and good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ,5 Star plus
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, amenities
Amenities. Room was old. Wifi is bad
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Hoe San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kader Sultan Mohamed Asaraffali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👍
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay after upgrade room
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mohamed Kotharisa

Liked: Cleanliness, property conditions & facilities
Good stay n very prompt setvice from house keeping..
Stayed 1 night in May 2025
Verified

6/10 Okay

Mohamad Halim

Disliked: Property conditions & facilities
Old Hotel
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Poovan

Liked: Cleanliness, staff & service, property conditions & facilities
One of the hotels with a bathtub in Batam area.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mohamad Dali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel with my wife and she's satisfied with the premises. Look forward to book again.
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Poovan

Nice
Stayed 2 nights in Mar 2025