비치 시티즈 오렌지 카운티 모텔

“We loved our stay at the West Coast Surf Inn. It is an old school motel in the best way. Clean, comfortable, and no nonsense. The bed was genuinely comfortable, the room was well kept, and the shower had great water pressure. They even had great local coffee in the room with the coffee maker, which was a really nice touch. Bonus points for actual Charmin toilet paper, which says more about a place than people realize. It is affordable, honest, and clearly a family-run place by folks who actually...

“Very nice staff. The room was spotless.”

“Parking wasn’t bad, but spots on the smaller side. Besides that it was clean and a good location to walk down.”

“Friendly staff, excellent service.”

“Bug inside, big space between the wall and the door, no phone to the front, no lobby, no shampoo, no soap, no box of tissue. Cleaning was terrible, bed condition was terrible, too. No elevatorand no bottle of water. I have taken pictures of the bug and other dirty stuff. The shower was terrible, too. when i asked them to check in two hours earler, they asked 30 dollars and i gave thirty dollars in cash. I waited out side sweating while cleaning lady was doing poor job. The door, was hard to...

“The room was clean, bed was fine for the price. Customer service was good. The office is always open and I unfortunately needed to bother them because I kept loosing my key. The only complaint I as that the lights are bright outside and the blinds don’t completely block the light. It’s not terrible, but did impact my sleep.”

“안내 데스크 인도여자사장 매우 부정직하며 손님에게 함부로 대하면 매우 불친절함 12월26~27일 숙박 28~29일 연장 예약을 하였으나 안내데스크 인도여자 사장이 28일 11시까지 체크아웃을 하고 3시 이후에 다시 28일 체크인을 하라고 하여 숙박 업소에 체크인시 보증금으로 200불 카드 결제후 체크 아웃시 숙박한 곳에 이상이 없는 것을 확인 후 보증금으로 카드 결제 한 것을 취소 한다는 확인 영수증을 주는 것이 당연 한 것인데 손님이 취소 영수증을 요구하니 취소 영수증은 줄수 없다고 거품을 물면서 화를 내어 28일 오후 3시 이후에 와서 다시 이야를 하자고 하고 볼일을 보고 3시 이후에 왔는데 보증금 200불을 또 요구 하여 그전에 카드결제로 한 것 취소 영수증을 요구하니 그렇게는 할수 없다고 하여 무엇때문에 취소 영수증을 줄수 없는지 물어 보니 우선 청구를 하지 않았다는 말만하고 계속해서 믈어보니 나중에라도 문제가 생기면 청구를 하려고 한다고 하면서 말도되지 않는 말만을...

“I've stayed at a lot of hotels and I must say, I have never received such over the top customer service! 5 Stars! ”