로비

베이몬트 바이 윈덤 페이엇빌 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 페이엇빌
735 S Shiloh Dr, Fayetteville, AR

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 269개" "
평점 8 - 좋아요. 1000개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 200개" "
평점 4 - 별로예요. 1000개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 87개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Frances 님, New Lenox

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice lication staff very friendly
2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 14일
Dear Frances, it's our absolute pleasure to know you loved your stay with us at Baymont Inn & Suites. We strive to provide excellent value to our guests through our favorable location and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Fayetteville.Best Regards, Baymont Inn & SuitesCustomer Care Team

4/10 - 별로예요

kim

2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 14일
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Kaylee

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It took FOREVER to check in and when I didn’t hear something the guy working the front desk said, he stared and laughed at me. The room did not look like it did in the photos and it was outdated. The sheets had a pen stain on them. The pool and the bar were shut down and the elevator smelled. Breakfast was “ok” but that’s about it.
2024년 5월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 14일
Dear Kaylee, we are sincerely sorry for the challenges you experienced during your recent stay with us. Your wait time at check-in and the lack of professionalism from our front desk attendant do not reflect the standard of service we aim to provide. Please accept our deepest apologies for any discomfort or embarrassment this may have caused. We also regret that the room did not meet your expectations based on the photos provided, and we apologize for any inconvenience caused by the outdated decor and stained sheets. Additionally, the closure of our pool and bar, as well as the unpleasant odor in the elevator, are unacceptable; we will promptly address these issues to ensure a more pleasant environment for our guests. Your feedback regarding breakfast is duly noted, and we will strive to improve the quality of our offerings. We truly value your input, and we hope to have the opportunity to make it up to you and provide the exceptional experience you deserve should you choose to stay with us again.Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience and price are good
2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 14일
Dear Alan, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for convenient and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Baymont Inn & Suites Fayetteville on your next visit!Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

Rebecca

연인과의 여행
The 100 dollar hold was more than the room cost
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 24일
Dear Rebecca, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the high deposit amount disappointed you. Please know that we will communicate this with our management and make amends accordingly. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We appreciate your feedback, hope to resolve this issue, and look forward to welcoming you back to Baymont Inn & Suites Fayetteville.Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

STEPHEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Brenda

2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 14일
Dear Brenda, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

Andre 님, Nixa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for—- friendly staff— yet very old hotel, probably cant get it clean without major renovations. staff was friendly.
2024년 4월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 22일
Dear Andre, we appreciate your feedback on our property. While we're thrilled you were impressed with our friendly staff service, we understand that a few of our facilities may require updates. Your comments will be shared with our team as we work towards improving our accommodations for future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations on your next visit.Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Stephen

2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 14일
Dear Stephen, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Baymont Inn & Suites Fayetteville on your next visit!Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Cynthia 님, Moreno Valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

William 님, Vicksburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 11일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Barbara

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and comfortable. They put us near the front wherecwe didn't have to walk far.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Barbara, we are thankful for giving our hotel a splendid rating for our facilities and convenient room location. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Baymont Inn & SuitesCustomer Care Team

4/10 - 별로예요

Ian

2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 26일
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Brenda

별로예요: 숙박 시설 상태 및 시설
It was very dark and smelled of cigarette smoke There was someone outside the window that had car parts scattered everywhere yelling profanity and I’m pretty sure they were drunk We had to change hotels. We never even unpacked I am in the process now of trying to get a credit back
2024년 3월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 11일
Dear Brenda, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent Baymont Inn & Suites service in the future!Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Marriah

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
We didn’t spend a whole lot of time here. We just booked the room to sleep in while visiting family so we didn’t explore the property or use any of the facilities. Only unfortunate thing we faced was that our bed sheets weren’t properly cleaned. It seemed as though someone had used something oil based that got on the sheets, then didn’t fully come out in the washing process. Staff was fine, check in and out was smooth. It was fine for the price. You can’t expect a perfection from a cheap hotel.
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 6일
Hi Marriah, we appreciate your feedback regarding your recent stay. While we're glad to hear that your check-in and check-out processes went smoothly and that you found our staff satisfactory, we apologize for the inconvenience caused by the cleanliness issue with your bed sheets. Maintaining a high standard of cleanliness is paramount to us, and we regret that we fell short in this instance. Please rest assured that we will address this matter with our housekeeping team to prevent similar occurrences in the future. We understand your perspective on pricing and expectations, and we strive to provide the best value possible for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

Misty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It just needs a little face-lift.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 19일
Dear Misty, thank you for taking the time to rate your recent stay at our hotel. Please know that we will be looking into updating our accommodations and facilities. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Baymont Inn & Suites Fayetteville.Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 1일
Dear Danielle, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Baymont Inn & SuitesCustomer Care Team

2/10 - 너무 별로예요

Jarred

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2024년 1월 30일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Dan

별로예요: 청결 상태, 직원 및 서비스
Disappointed
Was staying here while taking care of some repairs at my house. There was often no one at the front desk and the stairwell was never cleaned during my week long stay. The breakfast was decent when available, again the staff was not playing close attention and were slow to refill items as they were depleted.
2024년 1월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 22일
Dear Dan, we apologize for the lapses in service during your week-long stay. Your concerns about the lack of front desk service at the time of need, poor stairwell hygiene, and slow breakfast service are duly noted. However, we assure you these matters are taken seriously, and we will address them promptly. We are disappointed that we could not make you truly feel welcome during your stay with us. We assure you that this is a rare episode at our beloved hotel and request you kindly give us one more chance to provide you with the guest experience you deserve!Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Carlos

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Ken

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear Ken, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

John M

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The inside of the hotel seemed to have been recently redecorated/renovated. The lobby, hallways, and room were clean, newish furniture and carpet. The shower/tub was dingy and cracked and probably needs replacing. Overall for the price and convenience, it was nice. The front desk staff really lacked in customer service skills. We also didn't like that you had to provide a $100 deposit. A credit card was provided when the reservation was made. Requiring us to pay an additional $100 seemed excessive. Even if it's refundable. TL:DR If we need a hotel room in Fayetteville again, we'll book elsewhere.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 18일
Dear John, thank you for taking the time to share your experience with us. We appreciate your positive remarks regarding the recent renovations, cleanliness, and overall convenience of our hotel at fair pricing. Your feedback regarding the shower/tub condition is noted, and we apologize for any distress caused. We will promptly address this concern to maintain the high standards we strive for. We also regret any dissatisfaction with the front desk service and deposit policy. We understand your concerns, and we'll review our procedures to ensure they align with guest expectations. Please accept our sincere apologies for falling short in these areas. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We understand that these instances have prompted you not to revisit our hotel, but we kindly request you give us another chance for redemption. We'll be sure to make up for your troubles next time and give you a rewarding experience at our hotel.Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

deeanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 18일
Dear Deeanna, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Baymont Inn & Suites guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and clean. The staff was super nice and very helpful when needed.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 6일
Dear Jennifer, we are happy to have hosted and served you exceptionally well at Baymont Inn & Suites Fayetteville. Thank you for your kind words about our pleasant and helpful services. We are glad you found your room quiet and clean, as our wonderful team is devoted to ensuring that every aspect of your stay, from check-in to check-out, is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to Fayetteville with our facilities running at their best.Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

Allison

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Dear Allison, thank you for letting us know about your stay at Baymont Inn & Suites Fayetteville. It's always a pleasure hearing from our guests. Thank you for rating our services positively, but we understand they were not entirely as expected. Our responsibility is to ensure that you have the best time during your vacation, so do not hesitate to share feedback on your stay. Let us know the next time you travel to Fayetteville because we would love to host you again and serve a lovely guest experience at our humble hotel.Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Charlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Carpeting may need upgrading soon.
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Dear Charlene, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We will look into updating our carpets soon and look forward to serving you an unbeaten Baymont guest experience on your next visit to Fayetteville.Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Chad 님, Ada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff here, super polite.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Dear Chad, thank you for giving us a lovely review. We intend for our guests to experience bliss and peace and successfully meet their expectations at Baymont Inn & Suites Fayetteville. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our polite staff services makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

MARK 님, lake st louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It needed some updates, paint, interior
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 30일
Dear Mark, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We have heard your suggestions about implementing new updates to our property and will discuss them with our administrative staff. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Fayetteville in advance, and we'll book a perfect room for your vacation. Best Regards, Baymont Inn & SuitesCustomer Care Team

2/10 - 너무 별로예요

Bob

2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 16일
Dear Bob, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy to get to UofA!
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Dear Heather, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Baymont Inn & Suites Fayetteville. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

Tammy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 20일
Hi Tammy, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Baymont Inn & Suites Fayetteville. We hope to have you join us again so that we can give you a complete guest experience!Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Callie

2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 21일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Gayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 20일
Dear Gayla, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Baymont Inn & Suites Fayetteville, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I came up for a University of Arkansas football game. Stayed two nights. Friendly staff. Bathrooms were very clean. Some areas of carpet around baseboards in corner appeared as though they hadn't been vacuumed in a while. Musty odor in the elevator. However would definitely stay there again
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 16일
Dear Melissa, thank you for choosing our hotel and for your positive comments on our friendly staff and clean bathrooms. We have noted the concerns you raised about some dusty carpeted areas and an odor in the elevator. We are sorry for these shortcomings and disappointed that we could not provide a truly fulfilling experience for you at our place. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

JENNIFER

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here
Clean, friendly staff.
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 13일
Dear Jennifer, we are happy to have hosted and served you exceptionally well at the Baymont Inn & Suites. Thank you for your kind words about our friendly staff services. We are glad you found your room comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to Fayetteville, with our facilities running at their best.Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Pam

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 7일
Dear Pam, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Baymont Inn & Suites Fayetteville in advance, and we'll book a perfect room for your vacation. Best Regards, Baymont Inn & SuitesCustomer Care Team

6/10 - 괜찮아요

Robyn

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Hi Robyn, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Baymont Inn & Suites Fayetteville. We hope to have you join us again so that we can give you a complete guest experience!Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Willie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 7일
Hey Willie, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Baymont Inn & Suites Fayetteville!Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms need some remodeling, but staff and breakfast / ease of parking and convenient location made up for the torn furniture and very squeaky beds. We had two rooms
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 30일
Dear Matthew, thank you for your detailed feedback. We're glad to hear you were pleased with our staff, breakfast, parking options, and convenient location. We apologize for any inconvenience related to the room conditions and furnishings, and we'll use your feedback for further improvements. We look forward to welcoming you back for an enhanced experience.Best Regards, Baymont Inn & SuitesCustomer Care Team

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not up to par
This hotel is very "tired" I think they have tried to give it a good look, but its not - sofa in room ripped - same thing last time we stayed - just a dreary place - Way over priced for the quality you are getting. I've given it two tries - no more.
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 30일
Dear Guest, we regret that you could not savor an enjoyable experience at our hotel during your stay. We apologize for the distress caused by the state of our furnishings and facilities. We shall be careful to maintain the quality of our accommodation in such a way that it is not at the cost of our guests' comfort. Your satisfaction matters most, and we take customer feedback very seriously to ensure your pleasure. We are thankful to you for sharing your rating, as they help us identify areas of improvement for our hotel. While we are sorry that the overall hotel experience could not match your expectations this time, we hope to make up for our poor services and have you back here for a memorable guest experience. Best Regards, Baymont Inn & SuitesCustomer Care Team

4/10 - 별로예요

Brandon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room cleaning is optional. They don’t clean your room unless you ask for it. Not communicated upon check in. Very old hotel.
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 24일
Dear Brandon, thank you for your feedback. We apologize for any confusion regarding our room cleaning process and the communication of these policies during check-in. We'll work on improving the way we inform our guests about these options. We have taken note of your input about the age of our hotel and will consider how to make necessary improvements to enhance the overall guest experience. Your comments help us continually refine our services, so you can be sure we will implement the required improvements. We hope to have the opportunity to welcome you back in the future for a more pleasant stay. Best Regards, Baymont Inn & SuitesCustomer Care Team

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Scott

2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 24일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Melody

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 23일
Dear Melody, thank you for letting us know you had a great stay at Baymont Inn & Suites Fayetteville. We're glad our accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Baymont Inn & SuitesCustomer Care Team

10/10 - 훌륭해요

Phil

2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 3일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price is good. A place to lay your head. No frills
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 18일
Hey Randall, we are pleased to learn that you have given us a lovely review of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our no-frills accommodation and modest pricing. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Baymont Inn & Suites Fayetteville!Best Regards, Baymont Inn & SuitesCustomer Care Team