Beppu Benten Pond Tours

The price is great and basically I like it. The first room we got was infested with a horrible mold smell. They never should have let us use that room. We checked in late at night so we had to stay there that night. Next day a maid came and did the best she could but the smell was there. We had to move all out unpacked stuff and was offered np help to do such. took a half hour to do. Moving to another floor. The room has four windows with no covering and the light is so bright. Like waking up in Wall mart. We took the couch pillows and put them on these for small windows and that saved the day. Isolated location but a ten minute walk to the supermarket. OK for that. In general could be really good. Nice looking place.

Great location with indoor access from the station. Lots of stores and dining options nearby. Staff members were friendly and helpful. The hotel overall was clean and well-maintained. Thank you for a great stay.

The property is clean and the space is large. The only bad thing about this place is the check-in procedures. Since there is no staff in the building, your only way to access is by the email sent by the property owner. The email arrive at 6pm on the day I check-in, after I reach out many time and through email, their offical website and Expedia. Take your risk when consider this place.