Thank you very much for your positive words.

Dear guests, Thank you very much indeed for taking valuable time, in order to write a review about your stay. It has been a real pleasure to be able to welcoming you at the Hotel Alpenruh. We would like to show our gratitude for choosing the Hotel Alpenruh for your stay here in Mürren, in the heart of the Bernese Oberland Alps and would like to express our sincere appreciation for your very positive and acknowledging regarding your stay here, we are very happy and content to be able to read that we have met up 100 % to your expectations, we really love what we are doing, with passion and - serious commitments. I will forward your review to the entire staff of our Hotel, as they all have an equal share in the services & performances provided. We are looking forward to welcoming you again in the nearest future. In the meantime do we remain with respectful regards. Ferdinand T. Salverda & the entire Alpenruh Team, Your Hosts

Thank you very much indeed for taking valuable time in orer to post a review about your stay her at the Hotel Alpenruh in Mürren, it is with great regret to see that we have not been able to satisfy you entirely by receiving 4 of 5 points. With kindest regards the Alpenruh hospitality team

Thank you Sir, we are sorry to read that we have not been fully able to meet up with your expectations: room & breakfast.

Dear Mr. Kim Jaebum Thank you very much indeed for taking valuable time in order to write a Review about you stay, which has not been satisfactory as it seems, which we regret. It is a pity that we have not been able to meet up with your expectations, which we regret as well and for which we are offering our apologies. There must have been certain misunderstandings apparantly with the booking throught Expedia as we were not informed about the health condition of your mother, if we would have been informed about this matter we would have been able to anticapate, we do Our utmost to satisy and please Our geust to the max, which can be only achieved if you are informed before hand, which was not the case here. I gladly would have given you a room with a view Sir, but I had no choice but th give you the room with village view as we were that well booked on that particular day, I have not anything on purpose in order to displease you !! Nor did I wanted to be inpolite to you Sir, I do treat all our guests with equal respect and dignity, you must have gotten a total wrong impressin about me, as you may see in all the other reviews which we are receiving from other honourable guests are we hardly getting complaints about our attitudes and behaviour towards are guests. I feel sorry for you that you were not able to enjoy your stay, it is a pity that you have gotten a wrong impression about me, as already mentioned before: I have not had a purpose at all to displease you nor to affect the qualtiy of your stay. What is surprising me is the fact that you have not told me all those things whilst I have checked you out, whilst I have been asking whether you have enjoyed your stay, pity the more that one has to read on this Portal about the Points . You have also mentioned the taxes; well, those are legal and paid by all guests in the Canton of Berne

Dear Minjae Thank you very much indeed for taking valuable time, in order to write a review about your stay here with us @ the Hotel Alpenruh in Mürren. We would like to show our gratitude for choosing the Hotel Alpenruh for your stay here in Mürren, in the heart of the Bernese Oberland Alps and would like to express our sincere appreciation for your very positive and acknowledging phrases regarding your stay here. We are very happy and content to be able to read that we almost have fully met to your expectations! I will forward your review to the entire staff of our Hotel as they all have an equal share in the services & performances provided. We are looking forward to welcoming you again in the nearest future. With best regards Yours sincerely Ferdinand T. Salverda & all the other Alpenruh hosts

Dear "Minhae" Thank you very much indeed for taking your valuable time, in order to write a review about your stay here with us @ the Hotel Alpenruh in Mürren. We would like to show our gratitude for choosing the Hotel Alpenruh for your stay here in Mürren, in the heart of the Bernese Oberland Alps ! We would like to express our sincere appreciation for your very positive and acknowledging phrases regarding your stay here, they are fuel for the soul and they confirm that the road we have chosen ist the right one. I will forward your review to the entire staff of our Hotel as they all have an equal share in the services & performances provided. We are looking forward to welcoming you again in the nearest future . Yours sincerely Ferdinand T. Salverda & all the other Alpenruh hos

Dear "PP" Thank you very much indeed for taking your valuable time, in order to write a review about your stay here with us @ the Hotel Alpenruh in Mürren. We would like to show our gratitude for choosing the Hotel Alpenruh for your stay here in Mürren, in the heart of the Bernese Oberland Alps ! I will forward your review to the entire staff of our Hotel as they all have an equal share in the services & performances provided. We are looking forward to welcoming you again in the nearest future. Yours sincerely, Ferdinand T. Salverda & all the other Alpenruh hosts

Dear "JH" Thank you very much indeed for taking your valuable time, in order to write a review about your stay here with us @ the Hotel Alpenruh in Mürren. We would like to show our gratitude for choosing the Hotel Alpenruh for your stay here in Mürren, in the heart of the Bernese Oberland Alps ! I will forward your review to the entire staff of our Hotel as they all have an equal share in the services & performances provided. We are looking forward to welcoming you again in the nearest future. Yours sincerely, Ferdinand T. Salverda & all the other Alpenruh hosts

Dear "Lucy" Thank you very much indeed for taking your valuable time, in order to write a review about your stay here with us @ the Hotel Alpenruh in Mürren. We would like to show our gratitude for choosing the Hotel Alpenruh for your stay here in Mürren, in the heart of the Bernese Oberland Alps ! I will forward your review to the entire staff of our Hotel as they all have an equal share in the services & performances provided. We are looking forward to welcoming you again in the nearest future. Yours sincerely, Ferdinand T. Salverda & all the other Alpenruh hosts