콘시어지 데스크

코트야드 바이 메리어트 보스턴 빌레리카/베드퍼드 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 583개" "
평점 8 - 좋아요. 1000개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 83개" "
평점 4 - 별로예요. 1000개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 31개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
호텔 자체만 보면 3성급으로 나쁘지는 않습니다. 다만 주변에 식당이나 편의점 등이 없는 점은 염두에 두시고 결정하시는 것이 좋겠습니다.
2023년 10월에 2박 숙박함
답변 제공: Jared 님, 2023년 10월 12일
안녕하세요! 우리는 당신이 우리와 함께 즐거운 시간을 보냈다는 소식을 듣고 기쁘게 생각합니다! 곧 다시 만나기를 바랍니다!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
룸써비스를 더 청결했으면 좋음
2021년 7월에 9박 숙박함
답변 제공: Jamie 님, 2021년 7월 27일
Thank you for your feedback, we are so happy you had a good visit! Come back and visit again please.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
청결하고,객실이넓어 편한하고직원들도 친절함
2021년 6월에 10박 숙박함
답변 제공: Jamie 님, 2021년 7월 5일
Thank you for your feedback, we are glad you enjoyed your visit. Come see us again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD place
GOOD!!!
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Do Kyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Ange

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall excellent. Water pressure in the shower is the only issue. Very low.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Situé près du Gilette Stadium
2024년 4월에 2박 숙박함
답변 제공: Jared 님, 2024년 4월 17일
Bonjour Catherine,Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous dans notre propriété ! Nous sommes heureux d'apprendre que nous avons pu offrir une expérience 5/5 ! Nous espérons te revoir bientôt.

8/10 - 좋아요

Derek 님, Pawling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place, clean and updated. Staff was very helpful and courteous, breakfast was very good. Not easy to find your way in and out of the corporate development. GPS was not helpful.
2024년 4월에 1박 숙박함
답변 제공: Jared 님, 2024년 4월 17일
Hello Derek,We're happy to hear you enjoyed your stay with us! We appreciate your kind words about our staff and breakfast. I am sorry to hear you had some issues finding us. Please let us know what we can do to achieve that 5/5. We hope to see you again in the future!

10/10 - 훌륭해요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena elección y muy recomendada
2024년 4월에 1박 숙박함
답변 제공: Jared 님, 2024년 4월 17일
Hola carmen,¡Estamos muy contentos de saber que tuvo una excelente estadía con nosotros! Nos alegra haber podido lograr esa puntuación de 5/5 ante sus ojos. ¡Esperamos verte nuevamente en el futuro!

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Good
2024년 4월에 1박 숙박함
답변 제공: Jared 님, 2024년 4월 17일
Hello Henry,We are happy to hear you enjoyed your stay with us. Although it does seem it could've been a bit better. Please let us know what we can do to achieve that 5/5 for you. We hope to see you again soon!

4/10 - 별로예요

erica

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Arrived at 5 pm, rooms were not ready to check in. Stayed in the lobby for about two hours. Lady at the front desk took my phone number to call me whenever the room was ready.. never got a call. I had to go back and and ask again for the room almost two hours later I had to get ready, had somewhere to be and the wait was veryyy inconvenient.
2024년 4월에 1박 숙박함
답변 제공: Courtyard Boston Billerica 님, 2024년 4월 17일
Hello Erica,We are very sorry to hear you had a less than ideal stay with us. We always try to give the best service to our guests and make there stay as convenient as possible, and we're very sorry we failed that. We want to make this right. We're going to reach out to you on Expedia to try and make this right. We hope to hear from you soon.

8/10 - 좋아요

Hue-Kyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean room
2024년 4월에 1박 숙박함
답변 제공: Jared 님, 2024년 4월 17일
Hello Hue-Kyung,We're very happy to hear you enjoyed your stay with us here at the Courtyard! Although it seems it could've been a bit better. Please let us know what we can do to improve your next stay with us and make it a 5/5 stay. We hope to see you again soon!

10/10 - 훌륭해요

Mahdi 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kate 님, 2024년 4월 14일
Dear Mahdi, Thank you for leaving us a perfect score! Your 5/5 rating speaks volumes, and we're thrilled that you had such a fantastic stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should your travels bring you back our way, we'd be honored to host you again. Thank you for choosing our hotel!

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kate 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 5/5 experience at our hotel! It is our top priority to ensure that each of our guests has a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.

10/10 - 훌륭해요

juan Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 4월에 2박 숙박함
답변 제공: Jared 님, 2024년 4월 10일
Dear Juan,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Shakira Singleton 님, 2024년 4월 9일
On behalf of the entire hotel team, I want to thank you for sharing feedback about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your kind words! We are delighted to hear that you had a great stay with us. It means a lot to us that you enjoyed your time at our hotel. We would love to have you as our guest again whenever you are in the area. Thank you for choosing our hotel.

10/10 - 훌륭해요

Debra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in man was awesome!
2024년 4월에 1박 숙박함
답변 제공: Shakira 님, 2024년 4월 9일
Thank you for taking the time to provide feedback on your recent stay with us at Courtyard Boston Billerica Bedford. We are delighted to hear that you enjoyed your experience and greatly appreciate your loyalty to our hotel.We strive to provide exceptional service and a comfortable environment for all our guests, and your positive feedback motivates us to continue delivering memorable stays.We can't wait to welcome you back for another fantastic stay in the near future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Shakira 님, 2024년 4월 9일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a 5/5 experience at our hotel. It is our top priority to ensure that our guests have a memorable stay, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you again for choosing our hotel.

8/10 - 좋아요

Etienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Well maintained
2024년 3월에 2박 숙박함
답변 제공: Jared 님, 2024년 4월 3일
Dear Etienne,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Cathy Ann 님, Drummondville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely big room! Hotel restaurant was excellent!
2024년 3월에 2박 숙박함
답변 제공: Jared 님, 2024년 3월 31일
Dear Cathy Ann,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay

4/10 - 별로예요

Jessica 님, Lowell

They tried to take the security deposit n another $30 on top of the $50 deposit , still waiting to be reimbursed
2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 31일
Hello Jessica,We're very sorry to hear your stay with us was less than ideal. Pertaining to the incidentals hold, I will try to clarify. We place a 50 hold on the credit card that you provide us for incidentals. Whatever you charge to your room is subtracted from that 50 and whatever's leftover is refunded to your card in 3-5 business days. I hope this helps. We hope to see you again.

10/10 - 훌륭해요

Céline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 31일
Dear Céline,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay

10/10 - 훌륭해요

Leyli

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complains other than only one observation, parking lot needs more lighting, it was a bit dark in certain areas. But other than that, it was a pleasant stay. Thank you
2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 26일
Dear Leyli,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Terson 님, Québec

2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 19일
Dear Terson,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is ver clean, beds are comfortable.
2024년 3월에 3박 숙박함
답변 제공: Jared 님, 2024년 3월 15일
Dear James,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here many times & enjoy it everytime.
2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 10일
Dear John,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Yamilet

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy my stay the staff were friendly and kind the food was good as well

6/10 - 괜찮아요

Nancy

2024년 3월에 2박 숙박함
답변 제공: Jared 님, 2024년 3월 26일
Hello Nancy,We are happy to hear you enjoyed your stay with us. Although it seems you had a few issues with your stay. Your feedback is invaluable to us here, and we would love to discuss what we can do to improve your next stay to get it to that "10/10" level. Please feel free to reach out to any of our front desk staff, and we'd be happy to help you set up a future stay with us and get all your accommodations in line with your standards.

8/10 - 좋아요

Phetsile

It was good
2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 3일
Dear Phetsile,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

John 님, lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy limpió y cómodo
2024년 3월에 1박 숙박함
답변 제공: Jared 님, 2024년 3월 3일
Querido John,Esperamos que este mensaje te encuentre bien. Queríamos tomarnos un momento para expresar nuestro más sincero agradecimiento por elegir el Courtyard Boston/Billerica para su reciente estadía. Fue un placer tenerlo como nuestro huésped y apreciamos sinceramente su decisión de quedarse con nosotros.Su comodidad y satisfacción son nuestras principales prioridades y estamos encantados de saber que tuvo una experiencia agradable durante su estancia con nosotros. Nuestro dedicado equipo se esfuerza por crear una atmósfera acogedora y memorable para todos nuestros huéspedes, y sus comentarios son testimonio de su arduo trabajo y dedicación.Si hay algo más que le gustaría compartir sobre su estadía o si tiene alguna sugerencia sobre cómo podemos hacer que su próxima visita sea aún más excepcional, no dude en comunicarse con nosotros. Su opinión es invaluable para nosotros mientras nos esforzamos continuamente por mejorar nuestros servicios.Una vez más, gracias por elegir el Courtyard Boston/Billerica. Esperamos darle la bienvenida nuevamente en el futuro y brindarle otra estadía excepcional.

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Seems to be in a dead area and not close to restaurants. The hotel restaurant tasted blah.
2024년 2월에 3박 숙박함
답변 제공: Jared 님, 2024년 3월 3일
Hello Matt,I'm sorry to hear your stay with us was less than ideal. We are always looking for more feedback, so please let us know what we can do to approve our Bistro menu. We hope to see you again in the future, and we hope to make your next stay better.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did like that it had its own bistro and starbucks but it wasnt open very late!
2024년 2월에 1박 숙박함
답변 제공: Jared 님, 2024년 2월 13일
Dear Michael,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Joseph

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jared 님, 2024년 1월 21일
Dear Joseph,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

8/10 - 좋아요

elizabeth lee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Jared 님, 2024년 1월 17일
Dear Elizabeth,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

2/10 - 너무 별로예요

Alla

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jared 님, 2024년 1월 17일
Dear Alla,We hope this message finds you well. We would like to express our sincere apologies for any inconvenience or dissatisfaction you may have experienced during your recent stay at Marriott.Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short of meeting your expectations. We take your feedback seriously and are committed to addressing the issues you encountered to ensure a better experience for our guests in the future.Please know that your concerns have been shared with our management team, and we are taking immediate steps to rectify the situation. Your valuable feedback helps us identify areas for improvement, and we genuinely appreciate your honesty.We hope you will give us another opportunity to provide you with the exceptional service that Marriott is known for.If there are any specific details you would like to share or discuss further, please feel free to contact our Guest Services team. Your satisfaction is of utmost importance to us, and we are committed to making things right.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. Thank you for choosing Marriott, and we look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Elena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jared 님, 2024년 1월 17일
Dear Elena,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Gilda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Kate 님, 2024년 1월 10일
Dear Gilda, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations are nice. Good sized room & bathroom. The walls are paper thin. I listened to my neighbor’s entire conversation while in my bathroom. There was also a significant snow storm. At 7 am, the lot and driveway had not yet been plowed.
2024년 1월에 1박 숙박함
답변 제공: Jared 님, 2024년 1월 10일
Hello Jennifer. I am sorry to hear your stay with us was less than ideal. I certainly understand your frustrations about the walls being a bit too thin and the lack of plowing during the snowstorm. We hope to see you again in the future so the next stay with us we will make even better for you.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied with my stay. The room was immaculately clean and comfortable - all I needed for a nice relaxing date night.
2024년 1월에 1박 숙박함
답변 제공: Kate 님, 2024년 1월 10일
Good Morning! We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us! Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay!

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 9박 숙박함
답변 제공: Kate 님, 2024년 1월 10일
Dear Elizabeth, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Shakira 님, 2024년 1월 7일
Thank you for taking the time to share your feedback about our hotel. We are delighted to hear that you had a positive experience with us. Your satisfaction is our top priority and we are glad that we were able to meet your expectations.If there is anything else you would like to share or if you have any suggestions for improvement, please do not hesitate to let us know. We value your input and strive to constantly improve our services.We hope to have the opportunity to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick commuter rail connection to North Station from North Billierica Station. Indoor pool water temperature too low.
2023년 12월에 2박 숙박함
답변 제공: Jared 님, 2023년 12월 29일
Dear Jeffery,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Jean

2023년 12월에 3박 숙박함
답변 제공: Jared 님, 2023년 12월 28일
Dear Jean,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us.Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication.If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services.Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

8/10 - 좋아요

Amanda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good luck finding this hotel. Limited staff, the front desk rarely had an attendant, towels left in the pool area for days. Rooms and property are very nice.
2023년 12월에 1박 숙박함
답변 제공: Kate 님, 2024년 1월 27일
Dear Amanda, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us! Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica! We look forward to welcoming you back in the future and providing you with another outstanding stay.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely renovated
2023년 12월에 1박 숙박함
답변 제공: Kate 님, 2023년 12월 26일
Dear Thomas, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us! Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica! We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kate 님, 2023년 12월 27일
Dear Thomas, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us! Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay!

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Kate 님, 2023년 12월 26일
Dear Jose, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us! Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica! We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kate 님, 2023년 12월 18일
Dear Kevin, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us. Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay.

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Kate 님, 2023년 12월 15일
Dear Megan, We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for choosing the Courtyard Boston/Billerica for your recent stay. It was a pleasure having you as our guest, and we sincerely appreciate your decision to stay with us. Your comfort and satisfaction are our top priorities, and we’re thrilled to hear that you had an enjoyable experience during your time with us! Our dedicated team strives to create a welcoming and memorable atmosphere for all our guests, and your feedback is a testament to their hard work and dedication. If there is anything else you would like to share about your stay or if you have any suggestions for how we can make your next visit even more exceptional, please do not hesitate to reach out to us. Your input is invaluable to us as we continuously strive to improve our services. Once again, thank you for choosing the Courtyard Boston/Billerica. We look forward to welcoming you back in the future and providing you with another outstanding stay!