Find hotels near Birmingham CrossPlex, Birmingham from ₩107,437

"Their card machine used to make keys for rooms was broken for multiple days and I had to be escorted to my room every time I needed access. Sometimes I waited at my door for over 10 min for security/maintenance to arrive to let me in. Zero amenities or compensation offered for the significant inconvenience. "

"2nd floor ice machine wasn't working. Checking out Sunday morning lady at front desk very rude. Same lady getting coffee in the food area. I asked where something was. She looked at me like I was bothering her. And she walked away to front desk. Other than that place was awesome."

"The beds were comfortable but the floors in our room were not clean at all. They felt sticky and left our feet very dirty. "

"It was as advertised. A nice stay. "

"Arrived at property Rooms were not yet ready so the attendant stated waited an additional hour only to get into a room that was straight up nasty. Dirty hand prints on walls on top of that was the overwhelming smell of what seemed to be dog poop or something horrific. The desk and furniture had not been dusted in what seems like years. I could have dealt with that but the over powering odor that hits your nostrils when you open doors makes me feel like a crime scene took place and a decomposing body sat in there for days and just never cleaned since . Do Not Waste your time or money. Me and my crew had 2 rooms we turned around and left.. but had to tell Front desk how it made absolutely no sense. We could not stay .. would not stay . Absolutely Horrible"

"It had nice amenities ( like Ruth’s Chris Restaurant and valet parking) but cleanliness was sub par ( floors were dirty, elevator inside panels chipped and stained, MOLD in shower). The staff was friendly and helpful."

"Everything smelled like cigarettes and weed. Even in the nonsmoking room, all night the smell was pulled into the room."

"Everything about the place was just perfect "

"Todo bien"