바(숙박 시설 내)
예약 가능 여부 확인

더블트리 바이 힐튼 코벤트리 빌딩 소사이어티 아레나 여행 후기

4 out of 5
더블트리 바이 힐튼 코벤트리 빌딩 소사이어티 아레나
Pheonix Way, Coventry, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 509개 이용 후기 중 230개" "
평점 8 - 좋아요. 509개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 509개 이용 후기 중 69개" "
평점 4 - 별로예요. 509개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 509개 이용 후기 중 22개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
축구경기장과 연결된 호텔
호텔 방안에서 축구장을 볼 수 있어서 특이한 경험이었습니다. 경기가 있는 날 머물면 좋겠어요.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was compotable, and nice beakfast.

4/10 - 별로예요

Gordon

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s like a rabbit warren, and the staff seem to be on another planet (and pretty hopeless ). The main gripe was that the shower didn’t work at all, the rooms overly warm and stuffy, and the air conditioning barely functioned. All in all, a poor hotel.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Pierce

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

claire

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom had brown stains in the sinkand around plug hole Shower was moldy and dirty Bathroom door was broken on the bottom of the wood Bedroom floor had a massive stain in the middle of it The lift didnt work the whole weekend we were there and staff didnt care or help and we had a person with us with limited mobility We payed a premium to stay in a Hilton and the nova hotel was £200 cheaper with cleaner snd better rooms So disappointed with our stay for our corporate herbalife event Wpuld expect a refund it was so bad
2024년 4월에 2박 숙박함

8/10 - 좋아요

Narinder

2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arena attached to hotel
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carl

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Staff were lovely and very accommodating and the price seemed good but the room wasn’t particularly clean. Dust everywhere, stains on carpet, dirt and mould in bathroom and tomato sauce on tv remote. Room itself was spacious and facilities good, just let down a little. Breakfast had a good choice and service good but all the hot food (except sausages) was lukewarm at best.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Inderjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was told parking is available but I wasn't informed that I had to pay £10. This wasn't a problem but I wish I was informed beforehand.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Hazel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Rebecca

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No rooms with shower available so moved hotels and no offer to pay for taxi. Member of staff on duty was lovely and went out their way to try and help though. Expected more from the Hilton and had to pay out £35.00 in taxi fares.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Mohamed Lamin

좋아요: 청결 상태, 객실의 편안함
Give customers what they booked for
My stay was good, But checking to the hotel was bit crazy in the reception, the couldn’t see my booking from hotel.com but they could see my booking from Expedia . It’s take hours before it’s resolved. The room I booked for was not given to me, they give another room. My booking came with breakfast, I only have one breakfast on Sunday, Monday I was not allowed for breakfast my name was not on the list, honestly what I paid I didn’t get the service I deserve. I paid for two nights including breakfast, and the room I booked was not the room they have. I was not impressed with the toilet of the room. My stay in the hotel was not really satisfied. And I went there to spend my birthday with my partner.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good other than food
Friendly reception staff, nice clean room, but struggled to get hot water in the sink. Also wasn't impressed by the information in the room regarding food availability - one single sheet hidden in a corner, so I had to go back to Reception to ask what was available.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Medi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely clean hotel with very friendly staff. The room was modern and very comfortable. Only complaint was the distance from the stairs/lift to the room but that is only a minor downside.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Matchday Stay
Was greeted in reception by helpful staff that upgraded our room free of charge, parking was easy and the reception helped with paying for it and explaining everything we needed to know. Room was spacious and clean with comfortable beds, only downside was that the bathroom was an odd shape and had signs that there may have previously been a mould problem around the bath. We visited the Anecdote bar in the evening which is a nice bar with a good selection of beers and the food was decent. I paid extra for breakfast in the morning which is worth the price, there was plenty on offer, was well cooked and good quality. All in all I would highly recommend staying here if you are going to a game as we was as attending game is very easy due to the proximity of the ground to the hotel.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
room clean and tidy, had valuables with me so need to put these in the safe but not working. Phoned desk to get maintenance to reset, told sorry they have several safes in the same situation awaiting new ones. So i had to buy a bum bag to carry my valuables around with me for the 2 day stay. Went to have a shower no pressure or hot water, so had a bath tried to empty the bath could not drain the water. Reported to reception who reported to have fixed. Staff very good gave me a free complementary breakfast.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and friendly staff
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

8/10 - 좋아요

S

Slightly higher than a good ibis hotel, pictures were a little deceiving and cleanliness was not as good as stated in the description. Nice room layout and comfortable bed.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noise coming from the warehouse or company opposite the car park. Central heating system not functioning properly, had to ask for electric heater
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Stiff parking costs, noisy room heating, noisy neighbours, curtains falling off their runner. Below double tree usual standard. Great staff and a superficially nice room let down by niggles
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

julian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ionut Gabriel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place to stay over night!
I just enjoyed the stay at the hotel, all conditions provided. You basically have everything you need, all the comfort you’re looking for when travel.
2024년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
For a Hilton I was disappointed. The shower had no hot water and when we raised it we were told somebody would have a look - they never did. As for parking… it took ages to get out of the car park as there was an event on at the stadium, and we were warned by reception that we may get a letter in the post with a fine but to mention we were guests at the hotel!!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 편의 시설/서비스
I don’t like the dry air heating on while I am sleeping ,so I was cold in bed.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mixed Feelings
We stayed because we went to watch a football match, our first night was perfect as The Ardencote Bar was open, service was excellent and food was nice, staff excellent and friendly. After the match we tried to get in the Bar again but it was packed which is fair enough after a match had finished but the other Bar in the building closed and would not serve us, we went back to our room and showered and went back down an hour later as we wanted a drink, it was still busy but you could get to the Bar, then it kicked off as Coventry fans started fighting amongst themselves, we were asked for our safety to move in to reception and wait for them to close and reopen once they had cleaned up, again staff were excellent and we got a free drink. We went back in after an hour or so but then they closed up at 8pm so we had to go back to our room and order food in which was a shame, perhaps our fault slightly as we don’t like to eat too early. My only complaint if it is, is if you have a bar area in the Hotel next to reception please have it open for residents, even if there is only one member of staff on it won’t cost much to keep it open. Apart from that Room was excellent.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

MO

2023년 12월에 1박 숙박함

4/10 - 별로예요

Tim

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Mediocre
Staff were unhelpful when I made a complaint in relation to the iron innthe room staining my garment.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Titilayo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Lynzi

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Richard

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Claire

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
No transparency about the parking
I was in a room just by a stairwell it was so loud the whole night every time the door shut through the night. My room was so far from the reception and nothing was mentioned to me if they had I would of told them its a struggle for me to walk that far with my bags.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Piergiorgio

출장 여행
별로예요: 청결 상태, 객실의 편안함
Mai più in questo hotel
Camera ampia ma non pulita (ho trovato sporco per terra in vari angoli). Bagno ampio ma male organizzato: nessun gancio per asciugamano vicino alla doccia o al lavandino, appesi in un angolo dietro alla porta. La vasca/doccia (soluzione di per sè poco comoda) non drenava l'acqua: la piletta non mostrava otturazione ma l'acqua rimaneva nella vasca/doccia. Le camere sono disposte su pochi piani molto estesi per cui ho dovuto camminare molto tra reception e la mia camera. Per di più, ascensore non funzionante (per fortuna avevo 1 solo piano da salire/scendere). Di certo non tornerò più in questo hotel ...
2023년 11월에 1박 숙박함

4/10 - 별로예요

Eugene

출장 여행
별로예요: 직원 및 서비스
Not great
I stayed 3 nights, the lift wasn’t working the whole weekend, walked up the 3 flights of stairs and my keycard wouldn’t work, had to go down, the man on reception didn’t seem bothered that I had to climb the stairs again, he just said, oh maybe your card key was next to your phone! No it wasn’t! The kettle was leaking too!
2023년 11월에 3박 숙박함

8/10 - 좋아요

Rayad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and spacious
Room was nice and spacious, clean and comfortable. Room was far from reception and felt like I was walking for hours to get there. Also lift was out of order. Adding the distance from the carpark to the hotel we struggled as my wife has issues with her feet.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Andrew

가족 여행
좋아요: 청결 상태, 객실의 편안함
All abit underwhelming
Greeted by a bunch of pissed footy fans Lift mostly broken (only 1 lift) Reception staff were stressed and did their best but they should have had more staff. Some of the rooms / bathrooms need attention
2023년 10월에 2박 숙박함

8/10 - 좋아요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Car park felt unsafe and the outside of the hotel felt unsafe.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

8/10 - 좋아요

Sunny

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty good, large rooms, good view of football pitch. A/C would not work in room, so quite warm, could not be fixed, so had to get reception to open sliding doors, Health & safety reasons, could only be opened 6 inches and locked in place.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Stewart

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water in shower. Got moved room - aircon broken. Could do with more than one member of staff for it's size. A bit tired
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Vinod

아이를 동반한 가족 여행
The hotel was very dark, except for the reception area. Room window was smaller than a normal bathroom window...very dark room. Our room's floor was making noise when you just walk on it...feels like a cheap motel room. It's no way near to Hilton's standard.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

CRAIG

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 3박 숙박함

4/10 - 별로예요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함