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노보텔 울버햄프턴 여행 후기

3 out of 5
노보텔 울버햄프턴
Union Street, Wolverhampton, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 396개" "
평점 8 - 좋아요. 1000개 이용 후기 중 378개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 122개" "
평점 4 - 별로예요. 1000개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 49개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Woo Chang

좋아요: 직원 및 서비스, 객실의 편안함
출장용 호텔
출장으로는 좋은 호텔이며, 위치가 좋다.
2019년 1월에 1박 숙박함
답변 제공: E Rhodes-Maquaire/ Rooms Division Manager 님, 2019년 2월 12일
Thank you for your rating and feedback. We are pleased to read to had a pleasant stay with us. We hope to welcoming you back to the hotel in the future.Best regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비교적 괜찮은 호텔
울버햄튼에 가면 항상 묵는 호텔입니다. 아침, 종업원 서비스 등 만족합니다.
2018년 12월에 1박 숙박함
답변 제공: E Rhodes-Maquaire/ Rooms Division Manager 님, 2018년 12월 18일
Thank you for your great rating and your positive feedback. It is always a pleasure to receive positive feedback and I will share it with the team. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WIFI외에는 만족
WIFI가 잘 되지 않는 것을 제외하고는 비교적 편안한 숙박이었습니다.
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely luxurious feel to it… feels 4 star ish and dog friendly. Could have done with a bit more lawn for obvious reasons, but a stunning hotel
2024년 4월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 5월 7일
Dear Anna,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Staff were friendly and professional. Breakfast was very good. Overall i really enjoyed my stay. Would definitely go back. Only down side was the room was a bit dated. Otherwise Would recommend.
2024년 4월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 4월 26일
Dear Adrian,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

BERNICE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 2박 숙박함
답변 제공: Yann GM 님, 2024년 4월 4일
Dear Bernice,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet had no wash hand basin. Poor matress
2024년 3월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 4월 2일
Dear Stuart,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Jason

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were fantastic made is feel special
2024년 3월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 3월 27일
Dear jason,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 - 괜찮아요

Mrs C

2024년 3월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 3월 30일
Dear Mrs C,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for the train station and shops and KK's is walkable so perfect for what we needed. Staff were lovely and breakfast was decent too
2024년 3월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 3월 27일
Dear Donna,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Arnaud

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 3월 27일
Dear Arnaud,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 - 괜찮아요

david

좋아요: 청결 상태
2024년 2월에 4박 숙박함
답변 제공: Yann GM 님, 2024년 2월 26일
Dear David,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 2월 21일
Dear anonymous,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

4/10 - 별로예요

Per

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Yann GM 님, 2024년 2월 19일
Dear per,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Stayed here one night Staff friendly and helpful Room very clean and comfortable Food in the bar good quality and again great friendly service
2024년 2월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 2월 5일
Dear Karen,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 1월 30일
Dear Mohammad,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 1월 22일
Dear Sophie,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

Yukari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
駅近で快適。
部屋が広くバスタブ付き。
2024년 1월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 1월 15일
Dear Yukari,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect, nice cosy bed tho pillows a little stiff Great selection for breakfast, huge variety for vegetarians n meat eaters alike.
2024년 1월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 1월 9일
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

2/10 - 너무 별로예요

Ben

2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2024년 1월 9일
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

kim

2023년 12월에 2박 숙박함
답변 제공: Yann GM 님, 2024년 1월 3일
Dear Kim,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

OMAR

2023년 12월에 2박 숙박함
답변 제공: Yann GM 님, 2024년 1월 22일
Dear Omar,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quick check in, rooms very clean given age of hotel and bar area spacious and welcoming
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 25일
Dear John,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet room and a comfortable bed
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 21일
Dear Philip,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Gillian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth it!
Great price for a Saturday night stay. We asked for a quiet room and got one. The service was spot on. The room was clean and comfortable. Worth it!
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 19일
Dear Gillian,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 19일
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel good location
Great hotel and a great location. We didn’t spend much time there but the beds are so comfortable and we had a great nights sleep. It took a while to get checked in as a few large groups checked in ahead of us but when it was our turn to check in it took about 2mins. The hotel is nice and clean and would recommend.
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 19일
Dear Mark,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 - 괜찮아요

catherine

Good location for train station. Room ok. But no USB chargers, just regular plugs. Toilet separate from the bathroom was ok. The bathroom was modern, but toilet room old & smelled.
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 19일
Dear Catherine,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

8/10 - 좋아요

Bruce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay, only one problem…,,,,
Excellent room etc. Bed ( for me ) was uncomfortable, heating seemed to turn off by itself during the night.
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 19일
Dear Bruce,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

6/10 - 괜찮아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel reception was amazing but the rooms need a little TLC, clean and comfortable but just tired.
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 12일
Dear kevin,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

Roman

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great central location. Handy to all forms of transportation. Easy walk to the shops ,pubs and restaurant. Very quiet location though. Perfect. Friendly staff and very good breakfasts. The rooms are dated and the bathrooms especially need to b redone. Showering is awkward and tiles and grouting are crying for replacement as well
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 12일
Dear Roman,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 - 괜찮아요

Baldeep

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2 night stay for 5
2 night stay to visit friends and family nearby. The hotel is basic & in need of updating. We were on the 3rd floor & had 2 connecting rooms for our family of 5. The rooms were cramped, the toiletries were not topped up in 1 room. The service at breakfast on both mornings was poor. There were plenty of staff but no one wanting to help and just stand around and chat instead. Unlikely to stay again
2023년 12월에 2박 숙박함
답변 제공: Yann GM 님, 2023년 12월 12일
Dear Baldeep, Thank you for taking the time to review your recent stay at Novotel Wolverhampton. We value all feedback from our guests and take it seriously. We are glad that you were able to visit your friends and family in the area during your stay. We strive to provide comfortable, well-maintained rooms and services for all of our guests, so we apologize if this did not meet your expectations. We are working hard to improve our services and welcome any suggestions you may have on how we can do this. Thank you again for staying with us, and we hope that you will consider giving us another chance in the future. Kind Regards, The Novotel Wolverhampton Team

10/10 - 훌륭해요

Geeta

2023년 12월에 3박 숙박함
답변 제공: Yann GM 님, 2023년 12월 12일
Dear Geeta,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Football Trip
Friendly welcome at reception. Room was nice and the staff very helpful. Location great for the city centre and the football ground.
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 8일
Dear Stephen,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints - would stay again but would be useful to have a chair to sit at the desk (not required this time).
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 8일
Dear Richard,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just perfectly fine
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 6일
Dear Stuart,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

6/10 - 괜찮아요

Lester

좋아요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 6일
Dear Lester,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

10/10 - 훌륭해요

Garry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like this hotel for its convenience for local music venues. The room type we usually book (executive) is good and spacious. The bar is great, and breakfast cannot be faulted. Good value for what you get.
2023년 12월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 6일
Dear garry,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay
Enjoyable stay, clean and as would be expected. Check in was slow and girl taking money at breakfast needs to go back to school… £20 - £13.95 for breakfast does not = £3 change. Otherwise no complaints
2023년 11월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 12월 4일
Dear Andrew,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

10/10 - 훌륭해요

Paul

2023년 11월에 2박 숙박함
답변 제공: Yann GM 님, 2023년 12월 19일
Dear Paul,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were helpful, but overworked . Poor staffing on the bar,but helpful barman. He seemed to be the only person in the hotel around 11.30pm. Certainly needed someone else to help him. Bed was a little on the hard side. They are my only complaints, good stay overall.
2023년 11월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 29일
Dear Mark,Thank you for your feedback regarding your stay at Novotel Wolverhampton. We appreciate the time taken to provide us with your thoughts and insights, and we are happy to hear that overall you had a good stay.At Novotel Wolverhampton, we take great pride in providing excellent customer service and strive to ensure our guests have the highest quality experience during their stay. We're sorry to hear that you felt staff were overworked and there was poor staffing in the bar at 11:30pm; we will share this information with the relevant team members so that we may continue to improve our services. Additionally, we apologize for any issues with mattress comfort and are always looking for ways to make sure our guests enjoy a comfortable night's sleep. Thank you again for taking the time to provide us with your feedback; it is very valuable as we constantly strive for perfection in all areas of our hotel. We look forward to welcoming you back at Novotel Wolverhampton soon! Best regards,

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 29일
Dear Mark,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problems with check in, clean and comfortable room and decent quality meal in restaurant.
2023년 11월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 13일
Dear David,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

santosh

2023년 11월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 29일
Dear Santosh,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

Sherralee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value hotel with plentiful breakfast. Clean, friendly and welcoming staff. We found the room a little noisy - air conditioning unit constantly made a clicking noise despite not being switched on - but overall very good for the money.
2023년 10월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 6일
Dear Sherralee,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 2일
Dear Rebecca,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to National Rail
2023년 10월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 2일
Dear kevin,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 - 좋아요

Glendene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only issue is that there should be sign posting to the hotel. Easy to make a wrong turn if arriving on foot as we did.
2023년 10월에 2박 숙박함
답변 제공: Yann GM 님, 2023년 10월 30일
Dear Glendene,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Jonathan

2023년 10월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 11월 29일
Dear Jonathan,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay at the Novotel Hotel Wolverhampton
Our stay was amazing at the Novotel Hotel. We had a warm welcome from Shanoi at reception. The room was clean and the environment was very pleasant. The breakfast was well laid out and evening meal was great with generous helpings and reasonably priced. All in all we thoroughly enjoyed our stay and would visit this hotel again.
2023년 10월에 1박 숙박함
답변 제공: Yann GM 님, 2023년 10월 27일
Dear Lynda, Thank you for your kind review of your stay at the Novotel Hotel Wolverhampton. We are delighted that Shanoi provided a warm welcome at reception and that you found the room clean, the environment pleasant and the meals generous and reasonably priced. We are pleased that you enjoyed your stay and we would love to welcome you back in future. At Novotel, we strive to provide our guests with a comfortable and enjoyable experience. We take pride in our services and value each customer's feedback as we continue to work hard toward meeting their expectations. Thank you again for choosing us. Sincerely,