I never saw or met any staff, which was a bit odd, since I think they are on the premises part of the time. (At one point, my wife said that she walked into the office and they seemed startled to see anyone--she turned around and left.)
The set-up is a little strange: enter the building through one door with a code, go through to an exterior courtyard, re-enter the building, and find your way up to your room. The apartment was spacious and clean if a little worn, and it was arranged well for cooking, eating, watching tv, and hanging out--and doing laundry. There is plenty of closet space.
The neighborhood was maybe a little iffy and definitely loud on weekends: there’s a club down the street that plays loud music at night (although they turned it off early—about 10 PM). At 5 AM on Sunday a delivery driver had his van pulled over down the street pumping out reggae music, song after song. We got to listen to it for 20 minutes and couldn’t get back to sleep. (This was unfortunate, since I had a presentation later that day.)
It rained heavily one evening, and water streamed into the ground floor hallway through the exterior door, so you had to splash through to enter. (The apartments themselves remained cozy and dry.)
It was by no means a terrible stay, but I would look elsewhere next time.
