"Once you get here and are ready to check in, prepare to WAIT WAIT WAIT and then WAIT some more just to check in! 3 people helping customers while 5 others stand behind them holding up the wall, aka doing nothing, and two others I could see in the office. It took over 45 minutes in this line before I was able to get assigned a room. This was after a 6 1/2 hour drive to get there. When you pay that much for a room $2k for a weekend, you don't expect to then have to wait like this. And throughout my stay, that check-in line was always that long - every day, every time I walked by.
They say you can use the self-check-in, just scan the code, but then you don't get notified for at least 45 minutes, right about the time I got to the counter, so don't bother with that nonsense!"