8/10 - 좋아요
Jae Hak
2025년 10월 5일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was good overall, but I have the following compliments and complaints:
Compliments
1. Very close to the metro station, grocery stores, pharmacies, and restaurants
2. Microwave oven and free water and tea in the lobby
3. Modern facilities
Complaints
1. The school trip group took over the whole lobby area during my stay. I think the hotel should have secured a certain area in the lobby for regular patrons. The hotel did not give any prior notice to this inconvenience.
2. Lousy housekeeping - hung dirty towels in the bathroom racks for re-use. If towels put on the floor, they should remove them even if they would not provide new towels. The hotel must seriously address this issue. Also, bed and pillow sheets were not replaced every other day as advised. Also, the housekeeper always neglected to stock bathroom items such as soap, toilet paper, and shampoo. I always needed to ask the front desk for them - so inconvenient!
3. I booked a room with natural light, but I think many other rooms have no natural light which might be bothersome for some.
Jae Hak
2025년 9월에 6박 숙박함