4/10 - 별로예요
Jasminder 님, Feltham
아이를 동반한 가족 여행, 가족 여행
2025년 8월 28일
As a boundless.co.uk member, you get free parking, use of spa and late checkou. Manager at reception demanded money from my daughter as we had booked late checkout (She actually stated that unless we book direct with the hotel, there are no free parking, no free spa service or free late checkout. Told her this was incorrect. When I got home I called Boundless and was told Hotel manager was wrong with every point. Boundless will be contacting the hotel manager receptionist to advise her on the rules. This happened on my nephews 10th birthday and the day was ruined. Boundless.co.uk were brilliant, the lady knew the conditions of Westcliff hotel on her finger tips
Jasminder
2025년 8월에 2박 숙박함