숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

캔들우드 스위트 볼링 그린, IHG 호텔 여행 후기

2.5 out of 5
캔들우드 스위트 볼링 그린, IHG 호텔
540 Wall Street, Bowling Green, KY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 233개 이용 후기 중 147개" "
평점 8 - 좋아요. 233개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 233개 이용 후기 중 12개" "
평점 4 - 별로예요. 233개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 233개 이용 후기 중 10개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Adrianna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed the hotel, but they don’t serve breakfast in the AM! With kids I would of chosen a different location had I realized it before I booked.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Lana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room smelled awful. Smelled like animal urine and food. Hallway smelled as well. Mold In grout on bathroom sink. We would have left but there was no vacancy for the night anywhere close and it was very late. Told Front desk in morning and they just said they would check it out. Didn’t seem to Concerned or apologetic. Would never stay here again.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great check in and the room is much more than we expected
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Sarah

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Aaron

2023년 7월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 7월 14일
Aaron, Thank you for your positive feedback! We are so happy to hear that you enjoyed your stay with us here at Candlewood Suites, Bowling Green. We hope that you will give us the opportunity to serve you again in the future!

8/10 - 좋아요

A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, but need better coffee.
This is my first stay at Candlewood Suites. It was better than expected. My only suggestion is for a better wuality coffee service in the rooms.
2023년 6월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 6월 21일
Thank you for taking the time to tell us about your experience here at Candlewood! We do strive to make each guest stay as comfortable as possible. We hope that you will give us the opportunity to serve you again in the future!

10/10 - 훌륭해요

shantle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 6월 15일
Thank you for taking the time to tell us about your experience at Candlewood Suites BOWLING GREEN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Shower Ever
The Candlewood Suites rooms are fantastic! They are spacious with a desk and kitchenette. We have stayed at several in the past and this was the first one that we can remember having a huge game room. It was such a nice bonus perk (especially if you are someone who is staying for an extended period of time this provides something else you can do and it was included!). The room was clean but we need to mention the best shower ever! There was plenty of water pressure, hot water and an adjustable head that really made it feel like you were getting a massage. This was one shower that I never wanted to leave. An extra bonus was 4 towels instead of the customary two. I also liked that they had both 'soft' and 'firm' pillows on the beds and they were labeled that way so you could get the exact comfort you wanted. Overall we find Candlewood Suites to be generally pleasant experiences but this one was the best one we found yet. Highly recommended!!
2023년 6월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 6월 6일
Dear Ryan, I am so happy to hear that you enjoyed your stay here with us at Candlewood Suites Bowling Green. We value our guests and strive to make each stay as pleasant as possible. We hope to see you again in the future!

10/10 - 훌륭해요

cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and room was amazing. Facility very nice
2023년 5월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 5월 30일
Thank you for taking the time to tell us about your experience at Candlewood Suites BOWLING GREEN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, we hope to see you again soon! Sincerely, Crystal Coronado General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 5월 18일
Thank you for your review! We value our guests here at Candlewood Suites Bowling Green and your feedback is very important to us. We hope that you will give us the chance to serve you again in the future!

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the loaner locker full of household items you might need to borrow. Very friendly staff and great location.
답변 제공: Crystal- General Manager 님, 2023년 5월 10일
Good morning, Charles! I am glad to hear that you enjoyed the Lending Locker! We are happy to be able to offer that for our guests. Thank you for choosing to stay here at Candlewood in Bowling Green with us and we hope to see you again soon!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome!
2023년 5월에 2박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 5월 10일
Good morning, James! I want to begin by saying Thank you for choosing to stay with us on while you were in Bowling Green. I hope that you were able to enjoy your time here and found a great place to relax here with us at Candlewood. We hope to see you again soon!

10/10 - 훌륭해요

Leland

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Very welcoming and helpful. start to finish all was very good. Only issue was shower oscillated in temp while using from cool to extremely hot in seconds every 30 seconds or so. Maybe it was just since we were at the end of the building. That said, I'd still definitely stay here again.
2023년 4월에 3박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 5월 10일
Hello, Leland! Thank you for staying with us here at Candlewood! We hope that you enjoyed your time here with us and we hope to see you again soon!

10/10 - 훌륭해요

Eric

2023년 4월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 5월 10일
Hello, Eric! Thank you for leaving a review for us here at Candlewood! I hope that you were able to relax and enjoy your stay here with us in Bowling Green. We hope to see you again in the future!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, quiet room. Great staff. Pantry wasn’t fully stocked. Would stay here again.
2023년 4월에 1박 숙박함
답변 제공: Crystal- Assistant General Manager 님, 2023년 4월 5일
Dear Diane, Thank you for your feedback regarding your stay here at Candlewood Suites, Bowling Green. We are thankful you chose to stay with us and we look forward to serving you again in the future. Please feel free to reach out to me if there is anything I can do for you!

10/10 - 훌륭해요

Lloyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dog and people friendly!
Our stay was very comfortable at this hotel. I called ahead to get a room on the first floor since we had our dog traveling with us. They were very accommodating. The staff was very friendly and the rooms were clean and beds were comfortable.
2023년 4월에 1박 숙박함
답변 제공: Crystal- Assistant General Manager 님, 2023년 4월 5일
Dear Lloyd, Thank you for your positive feedback regarding your stay here at Candlewood Suites, Bowling Green. We are glad you chose to stay with us and we look forward to serving you again in the future! Please feel free to reach out to me if there is anything I can do for you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very courteous staff at check in. Clean room.
2023년 3월에 1박 숙박함
답변 제공: Crystal-Assistant General Manager 님, 2023년 4월 5일
Dear Anonymous, Thank you for your positive feedback regarding your stay here at Candlewood Suites, Bowling Green. We are glad you chose to stay with us and we look forward to serving you again in the future!

2/10 - 너무 별로예요

Jadis

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was roaches in my hotel room , very terrible experience.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice , clean and spacious with great amenities
2023년 3월에 1박 숙박함
답변 제공: Crystal- AGM 님, 2023년 3월 27일
Hello and thank you so much for your feedback. We thank you for choosing Candlewood for your stay and we hope to be able to host you again in the future!

10/10 - 훌륭해요

sandra

2023년 3월에 1박 숙박함
답변 제공: Crystal- General Manager 님, 2023년 5월 10일
Good morning, Sandra! I am glad that you enjoyed your stay here with us at Candlewood in Bowling Green! We strive to make each guests stay as wonderful as possible! We hope to see you again soon!

8/10 - 좋아요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We only stayed overnight so did not experience much of the facility, but the room was clean and comfortable. The hotel was quiet for good sleeping.
2023년 3월에 1박 숙박함
답변 제공: Crystal- AGM 님, 2023년 3월 27일
Hello and thank you so much for your feedback. We thank you for choosing Candlewood for your stay and we hope to be able to host you again in the future!

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved large fridge and stove top
2023년 3월에 1박 숙박함
답변 제공: Crystal-Assistant General Manager 님, 2023년 3월 21일
Thank you for your positive feedback. We look forward to serving you again in the future here at Candlewood Suites Bowling Green.

10/10 - 훌륭해요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth the money
2023년 2월에 1박 숙박함
답변 제공: Crystal Coronado- AGM 님, 2023년 3월 15일
Thank you for taking the time to tell us about your experience at Candlewood Suites BOWLING GREEN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, and if I can be of assistance to you, please contact me directly at 270-843-5505 or crystal.coronado@candlewoodsuitesbg.com.Sincerely,Crystal Coronado Assistant General Manager 270-843-5505crystal.coronado@candlewoodsuitesbg.com

10/10 - 훌륭해요

brittany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet and clean. I have no complaints.
2023년 2월에 2박 숙박함
답변 제공: Crystal-Assistant General Manager 님, 2023년 3월 21일
Thank you for your review. We look forward to serving you again in the future here at Candlewood.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will always be our place to stay
Wonderful place to stay! It’s like a little home away from home. Great location!! Close to many restaurants and stores.
2023년 1월에 2박 숙박함
답변 제공: Crystal- Assistant General Manager 님, 2023년 1월 16일
Thank you for your positive feedback. We are so happy to hear that you enjoyed your stay and we look forward to serving you again in the future.

10/10 - 훌륭해요

Pedro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was great everything I needed . The staff was always available to answer any questions I had and the location was great . Whatever I need was just a walking distance away . Would definitely book another room at that hotel !
답변 제공: Crystal Coronado- AGM 님, 2022년 12월 27일
Dear Pedro, Thank you for your positive feedback, it is very valuable to us here at Candlewood, Bowling Green. Thank you for choosing to stay with us and we look forward to serving you again in the future.

10/10 - 훌륭해요

Linda

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and proximity
2022년 10월에 1박 숙박함
답변 제공: Crystal- Assistant General Manager 님, 2022년 10월 28일
Thank you for your positive feedback. Our guests are our number one priority here at Candlewood and we are glad that you enjoyed your stay. We look forward to serving you again in the future.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
Everyone was very friendly. The lady at check out was very helpful as I unfortunately had a flat tire but they had a compressor to use. Very clean and comfortable.
2022년 10월에 1박 숙박함
답변 제공: Crystal 님, 2022년 10월 24일
Thank you for your positive feedback. Our guests are our top priority and we are pleased to hear that you enjoyed your stay. We look forward to serving you again in the future here at Candlewood Suites, Bowling Green.

10/10 - 훌륭해요

Alice

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Cory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The free laundry was awesome!
2022년 10월에 3박 숙박함
답변 제공: Crystal 님, 2022년 10월 20일
Thank you for your feedback. Guest satisfaction is always out top priority here at Candlewood! We look forward to having you here with us again in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2022년 10월에 1박 숙박함
답변 제공: Crystal- Assistant General Manager 님, 2022년 10월 19일
Thank you for taking the time to tell us about your experience at Candlewood Suites BOWLING GREEN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, and if I can be of assistance to you, please contact me directly at 270-843-5505 or crystal.coronado@candlewoodsuitesbg.com.Sincerely,Crystal Coronado Assistant General Manager 270-843-5505crystal.coronado@candlewoodsuitesbg.com

10/10 - 훌륭해요

Keira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for laid back weekend
Absolutely loved our stay this weekend! We stayed for a wedding and the location was perfect. Very close to lots of restaurants and stores and nearby hiking spots. Room was very comfortable and spacious and the staff were incredibly friendly and accommodating. Would definitely stay again!
2022년 10월에 2박 숙박함
답변 제공: Crystal 님, 2022년 10월 20일
Thank you so much for your kind review. Our guests satisfaction is our top priority here at Candlewood. Thank you for staying with us and we look forward to seeing you again in the future.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WKU Campus Visit
Room was very clean & comfortable. Location was great, can walk to restaurants. I was worried about noise, as it is in a congested area, but not noisy at all. Quick overnight trip to visit WKU campus & do some dorm shopping. A couple of nice parks not too far to get some walking in. Definitely would stay again.
2022년 7월에 1박 숙박함
답변 제공: Crystal- Assistant General Manager 님, 2022년 8월 14일
Thank you for your feedback and thank you for choosing Candlewood Suites. We hope to be able to serve you again in the future!

10/10 - 훌륭해요

Tracy Lyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We will definitely stay again.
2022년 7월에 2박 숙박함
답변 제공: Crystal-Assistant General Manager 님, 2022년 8월 14일
Thank you for your feedback and for choosing Candlewood Suites. We hope to be able to serve you again in the future.

2/10 - 너무 별로예요

renee

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfy 😊
2022년 6월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 21일
Thank you for your feedback, we appreciate you and look forward to serving you again in the future here at Candlewood Suites.

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great check in experience! The only down side is the pool was under construction.
2022년 6월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 21일
Thank you for your feedback Joshua, we appreciate you and we look forward to serving you again in the future here at Candlewood Suites.

8/10 - 좋아요

Chris

2022년 6월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 21일
Thank you for your feedback Chris, we appreciate you and we look forward to serving you again in the future here at Candlewood Suites.

10/10 - 훌륭해요

lawrence e

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
how clean&neat it was
2022년 6월에 2박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you Lawrence for your positive feedback. We look forward to serving you again in the future here at Candlewood Suites, Bowling Green.

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

8/10 - 좋아요

Seth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was hard to find.
2022년 5월에 2박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you for your feedback Seth. We hope to be able to serve you again in the future here at Candlewood Suites.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was quite large and the bed was comfortable.
2022년 5월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you for your feedback Julie. We hope to see you again in the future here at Candlewood Suites.

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased, good service and very clean
2022년 5월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you for your feedback Brian. We hope to see you again in the future here at Candlewood Suites.

10/10 - 훌륭해요

SARAH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great hotels. Stayed here last year. Nice to have a full size fridge. Bed snd pillows were clean and ver comfortable. Room.was very clean. Shower had great water pressure. Plenty of places to eat near hotel.
2022년 4월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you for your feedback Sarah. We hope to see you again in the future here at Candlewood Suites.

2/10 - 너무 별로예요

Sharon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
There was a basketball team (about 15) middle school-aged boys staying at the hotel running the halls shouting at the top of their lungs from the time we checked in at 5pm until 11:30pm. We called the front desk numerous times. One room of the boys was next to ours on the second floor. Every time they went in and out the door, they let the door slam (over and over and over and over). While in their room, they were screaming and yelling and wrestling. At one point I thought someone was actually getting hurt. It was obvious there was no adult chaperone present in the room. When this continued until 11:30, we called the front desk again. They said AGAIN they would talk to them. It finally stopped. Next morning as we were checking out, there was another guest talking with the now-front desk person and I could tell it was about the noise. I asked if they had experienced what we had and he replied that he did and he was on the 4th floor!!! Our room was on the 2nd. The front desk person said there were 3 rooms of boys with one chaperone (coach). There were suppose to be at least one chaperone per room. If your hotel gives a whit about your regular paying and respectably acting guests, you should have refused to allow them to stay unchaperoned. Not only for the other guests but WHAT A LIABILITY for the hotel. Last time I’ll choose your hotel when you have no regard how out of control it may get. We should have had a FREE room.
2022년 4월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you for your feedback Sharon. I want to start off by apologizing for the issues you experienced while staying here with us at Candlewood. It is my hope that you will give us the chance to serve you again in the future.

4/10 - 별로예요

Jeff

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2022년 4월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you for taking the time to tell us about your experience here at Candlewood. It is my hope to be able to serve you again in the future here at Candlewood Suites, Bowling Green.

10/10 - 훌륭해요

Maryann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
This hotel was amazing! The staff was very friendly and helpful. The hotel was clean and pristine.
2022년 4월에 1박 숙박함
답변 제공: Crystal 님, 2022년 6월 13일
Thank you Maryann for your positive feedback. We strive to make your stay as wonderful as possible. We look forward to serving you again in the future here at Candlewood Suites, Bowling Green.

8/10 - 좋아요

Felicia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, affordable and comfortable
2022년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함