“Front desk were friendly, but restaurant staff were so rude! Treated us like we were an inconvenience! Walked across street to Joe's Crab Shack where food and service was amazing. Hallways in hotel smell very musty! Room was nice except it wouldnt let me adjust ac temp woke up sweating in that room. Next i stay in louisville definitely will be staying elsewhere! Need to clean better and teach staff some better customer service skills!”
“Front desk were friendly, but restaurant staff were so rude! Treated us like we were an inconvenience! Walked across street to Joe's Crab Shack where food and service was amazing. Hallways in hotel smell very musty! Room was nice except it wouldnt let me adjust ac temp woke up sweating in that room. Next i stay in louisville definitely will be staying elsewhere! Need to clean better and teach staff some better customer service skills!”
Ethan