Find hotels near Braunig Lake, San Antonio from ₩62,985

"Very clean and spacious. Staff was very friendly"

"Clean room, staff was awesome, breakfast was great. I will come back!"

"NA"

"Good customer service and clean rooms"

"DO NOT STAY HERE!! We had a very concerning experience at this hotel as a single mom traveling with my children. We returned around midnight after a concert and were unable to access our room due to a lock malfunction. Neither our key nor the master key worked. We waited outside our room for about 40 minutes, and were not informed until around 1:30 a.m. that the door could not be opened at all. During that time, my child’s life-saving medication was locked inside the room, along with all of our belongings and food. As a parent, that was extremely stressful. We were eventually placed in another room after 1:30 a.m., had to sleep in our clothes, and purchase additional food since ours was inaccessible. After getting very little rest, we were then woken up at 8:30 a.m. and told to retrieve our belongings. The manager was unavailable the entire time and never followed up—not that night, not the next morning, and not even after the incident. While I did eventually receive a refund a week later, there was no communication, no apology, and no acknowledgment of the seriousness of what happened. This was not just an inconvenience. It was a safety issue, and as a single parent managing this situation alone, it should have been handled with far more urgency and care. I hope the hotel takes steps to improve both their emergency response and how they communicate with guests when something goes wrong."

"Check in was quick. Room was clean. No complaints!"

"Very quiet"

"Staff wasn’t helpful at all or tentative at accommodating out stay. "

"The room was bery clean, staff was very courteous and the motel was in a nice area. "