내부

그레이트 서던 호텔 브리즈번 여행 후기

3.5 out of 5
그레이트 서던 호텔 브리즈번
103 George Street, Brisbane, QLD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 296개" "
평점 8 - 좋아요. 1005개 이용 후기 중 389개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 177개" "
평점 4 - 별로예요. 1005개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 53개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

hyoryeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: GSHB 님, 2023년 6월 14일
Thank you for the rating and for staying with us.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The worst stay in Brisbane
The carpark lane is so narrow to go in and move around in the carpark. The elevator is also small and old. Furthermore, the room condition is very old. Especially, the bed is bad. I felt like I was in a prison.
2022년 5월에 4박 숙박함
답변 제공: The Great Southern Hotel Brisbane 님, 2022년 6월 13일
Hello, We appreciate your time in making a review for The Great Southern Hotel Brisbane. Your feedback is much appreciated and will help us to improve our services better. Regards, The Great Southern Hotel Team

10/10 - 훌륭해요

JUNGHWA

2022년 4월에 1박 숙박함
답변 제공: The Great Southern Hotel Brisbane 님, 2022년 4월 19일
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

4/10 - 별로예요

Hyeon kuk

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The service is very good. The front
2021년 3월에 1박 숙박함
답변 제공: Social media 님, 2021년 3월 21일
Hi Hyeon, We are happy you enjoyed our staff service at the Great Southern Hotel. Thank you for your feedback, as it inspires us to continue bringing out the best service to our guests. We hope to see you again at GSH. Sincerely, The Great Southern Hotel Team

10/10 - 훌륭해요

Narae

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
저렴하고 시티랑 가까운곳
20불만 추가하면 오후1시까지 레이트체크아웃 가능.방도 넓은편. 가성비 굳 시설은 하위
2020년 12월에 2박 숙박함
답변 제공: Jamie 님, 2020년 12월 30일
Thank you for taking time to give us a review. We do really appreciate it. We look forward to welcome you again soon.

10/10 - 훌륭해요

Daejin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 4박 숙박함
답변 제공: Jamie 님, 2020년 12월 1일
Thank you for giving us a perfect score. We do really appreciate it. Looking forward to welcome you again soon.

8/10 - 좋아요

JAEIN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Jamie 님, 2020년 10월 20일
Thank you for your feedback. We do really appreciate it. We are looking forward to welcome you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았엉ㅅ
늦은 예약이었는데도 친절하게 응대 해 주시고 깨끗했어요.
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

Lisheng

가족 여행
좋아요: 직원 및 서비스
parking space is limited,
2024년 5월에 1박 숙박함
답변 제공: Ashley 님, 2024년 5월 27일
Hi Lisheng, Thank you for choosing to stay with us. Please be informed that we only have a certain number of parking spaces available for our guests because of the location of our property. There is a 1.8-meter height restriction, and these spots are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a great day!

6/10 - 괜찮아요

Richard

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Claims to be a 4 star hotel. Very tired facility, should be advertised as zero star whilst undergoing refurb.
2024년 5월에 4박 숙박함
답변 제공: Ashley 님, 2024년 5월 21일
Hi Richard, Thank you for choosing to stay with us. We understand that guests may have differing opinions. However, please be aware that The Great Southern Hotel Brisbane has been advertising our ongoing construction online since April 2023. We appreciate your understanding of the inconvenience that our hotel's current renovations have caused. We hope to welcome you back once everything is finished!

6/10 - 괜찮아요

Murray

연인과의 여행
The hotel is close to the CBD
2024년 4월에 6박 숙박함
답변 제공: Ashley 님, 2024년 5월 2일
Hi Murray, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 - 좋아요

zachariah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception where very friendly everytime I spoke to them
2024년 4월에 3박 숙박함
답변 제공: Ashley 님, 2024년 4월 22일
Hi Zachariah, Thanks for staying with us and for the kind words about our staff. Our team worked hard to meet your expectations. Have a great day!

10/10 - 훌륭해요

Kayla

2024년 4월에 1박 숙박함
답변 제공: Ashley 님, 2024년 5월 13일
Hi Kayla, Thank you for the rating and for staying with us. We look forward to welcoming you back to our hotel. Have a great day!

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 2nights was clean beds were ok, sheets were crispy clean, only downer was no microwave and to much light at night coming through door edging.
2024년 4월에 2박 숙박함
답변 제공: Ashley 님, 2024년 4월 18일
Hi Debbie,  Thank you for taking the time to share your valuable feedback. Please note that all amenities in the room are listed on our website. Regrettably, we do not provide microwaves in our rooms. However, we have one available in the restaurant area for guest use, outside of breakfast hours. We appreciate your understanding and hope to welcome you back soon. Have a good day!

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location location and location
2024년 4월에 1박 숙박함
답변 제공: Ashley 님, 2024년 4월 15일
Hi Danny, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!

6/10 - 괜찮아요

Ray

가족 여행
Very uncomfortable bed, could feel every spring in the bed. Breakfast was not worth paying for, should’ve went down the road. Parking was expensive and very hard to get a large car into. Room was very clean but a little noisy. Good location
2024년 4월에 3박 숙박함
답변 제공: Ashley 님, 2024년 4월 12일
Hi Ray, Thank you for choosing to stay with us. We have informed our housekeeping team to examine the bed and replace it if necessary. Our hotel offers a reasonably priced breakfast for only 15 and our overnight parking fee of 30.00 is comparable to those of other parking lots in the Brisbane area. Additionally, due to the location of our property, we have a height restriction of 1.8 meters. Thank you for your understanding, and we look forward to having you back at our hotel soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a great stay
2024년 4월에 1박 숙박함
답변 제공: Ashley 님, 2024년 4월 9일
Hi Paul, We are happy to know you had a great time spent here at The Great Southern Hotel Brisbane. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again soon. Have a great one!

4/10 - 별로예요

Alex

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel was central for our needs, but we booked a Disabled room and was not given one. The wheelchair couldn't fit in the doorway or into the bathroom.
2024년 4월에 3박 숙박함
답변 제공: Ashley 님, 2024년 4월 8일
Hi Alex, Thank you for choosing to stay with us. Please be informed that we have assigned you to the room you booked, which is a disabled room numbered 608. This room features a handle on the wall in the bathroom and an additional shower chair for your convenience. Our friendly front office team is available 24/7 to assist you with any concerns or needs during your stay. Please do not hesitate to let them know how they can be of assistance to you. Thank you for bringing this to our attention, and we look forward to welcoming you back to our property again.

10/10 - 훌륭해요

Bernard

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Close proximity to the places I wanted to visit.
2024년 3월에 6박 숙박함
답변 제공: Ashley 님, 2024년 4월 3일
Hi Bernard, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 - 훌륭해요

LEONARD

연인과의 여행
좋아요: 직원 및 서비스
Good
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 4월 2일
Hi Leonard, Thank you for the rating and for staying with us. We are excited to see you back on our property. Have a good one!

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property was in a fantastic location to the CBD and was walking distance to a lot of shops and restaurants. Bathroom was really nice, property could use some updates, but was tidy and clean. Parking was a really bad. Upper lot was closed, and only small vehicles could fit in the basement (our rental car barely got inside without any scratches or dings).
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 21일
Hi Michelle, Thank you for the rating and positive feedback about our location. Please be informed that, due to our property's location, we only have a limited number of parking spaces accessible for our guests. There is a height restriction of 1.8 meters, and these spaces are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a wonderful day!

6/10 - 괜찮아요

Manaka

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wi-Fiが使えなくなった点以外はとてもよかったです
2024년 3월에 3박 숙박함
답변 제공: Ashley 님, 2024년 3월 18일
Hi Manaka, Thank you for sharing your feedback. For a much faster Wi-Fi connection, we recommend the following: Package 1: Free access for 24 hours with unlimited data, speed at 5 Mbps; Package 2: 5.00 for 24 hours with unlimited data, speed at 20 Mbps. We hope this addresses your concern, and we look forward to hosting you again soon!

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 18일
Hi Marilyn, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 - 좋아요

Srinivasa Prasad Kodur

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
n/a
2024년 3월에 3박 숙박함
답변 제공: Ashley 님, 2024년 3월 14일
Hi Srinivasa, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

6/10 - 괜찮아요

Greg

2024년 3월에 2박 숙박함
답변 제공: Ashley 님, 2024년 4월 2일
Hi Greg, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 - 괜찮아요

Yumi

2024년 3월에 2박 숙박함
답변 제공: Ashley 님, 2024년 4월 2일
Hi Yumi, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

2/10 - 너무 별로예요

Jenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Dangerous area, the staff member we sent felt very unsafe
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 1일
Hi Jenny, Thank you for choosing to stay with us. We are sorry to hear that you and your staff felt that our location was dangerous and unsafe during your stay. Please know that ensuring the safety and comfort of our guests is our top priority. If you have any concerns during your stay, please do not hesitate to inform our friendly front office staff. They will be more than happy to assist you and make your stay as pleasant as possible.

8/10 - 좋아요

Jaree

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 29일
Hi Jaree, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 - 훌륭해요

Rick

연인과의 여행
We found the property excellent, clean room well serviced
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 23일
Hi Rick, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 - 괜찮아요

Laurinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room was serviceable, but was quite shabby as was the general appearance of the hotel. The curtains didn't close the full way in my room, so some light came in. There wasn't much to dampen any sound, so any loud late comers could be heard clearly. The location is great, and the staff friendly, so a good, low-cost option, if you don't mind the decor and a bit of noise.
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 21일
Hi Laurinda, Thank you for taking the time to share your feedback with us. We understand that guests have different opinions. We appreciate your rating and look forward to welcoming you back soon.

6/10 - 괜찮아요

Akira

2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 21일
Hi Akira, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 - 훌륭해요

Udah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and located at the prime area, CBD Brisbane
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Udah, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Craig, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

4/10 - 별로예요

AKI

별로예요: 청결 상태, 숙박 시설 상태 및 시설
次は泊まらないですね。
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Aki, Thank you for choosing to stay with us. But it seems like your experience left you feeling less than completely satisfied. Please be more specific about the area of our service that you believe needs improvement so we can better serve you. We appreciate your insightful opinions. Have a wonderful day, and once again, thank you!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean/ right in city/ walk every where/ close to botanical gardens/ river cat/ casino/ Southbank/ 5min walk to queen st mail/ priced right.
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Paul, Thank you for taking the time to share this feedback from your recent stay with us!

10/10 - 훌륭해요

Tierra

좋아요: 숙박 시설 상태 및 시설
We attended riverstage for a festival. Staying at great southern hotel was excellent for us. The room was clean, had everything we needed including a hot shower and comfortable bed after a long day on our feet. Having shops, restaurants and other entertainment venues close by was awesome. Will definitely use great southern hotel if we are in the area again!
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 9일
Hi Tierra, Thank you for staying with us and sharing your positive feedback. We hope to see you soon, and have a good day!

8/10 - 좋아요

sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 7일
Hi Sean, Thank you for choosing to stay with us and leaving valuable feedback and an amazing rating. We are looking forward to welcoming you back soon. Have a great day!

10/10 - 훌륭해요

Albert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 2일
Hi Albert, Thank you for the perfect score and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. Have a great day!

6/10 - 괜찮아요

Tzuman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room is dim with very limited of lighting, and very old interior that doesn't smell well too. Pretty noisy from the hallway cuz poor insulations.
2024년 1월에 3박 숙박함
답변 제공: Ashley 님, 2024년 2월 1일
Hi Tzuman, Thank you for your stay and feedback. We understand that guests have different opinions. Our front desk staff is available to assist with any concerns, including noise disturbances. We look forward to your return soon and wish you a great day.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience
The whole was really unhygienic, no toiletries present in bathroom, extreme noise in lobby and really felt unwelcomed by staff.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 30일
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We apologise if you felt unwelcome by our staff, and we will notify the duty manager about this. Please be assured that our staff is trained to handle customer service professionally, and we take any complaints seriously. Additionally, it's important to note that amenities are not usually included in the accommodations, but complimentary toothbrush kits are available at the front desk for guests who may run out of supplies. We appreciate your understanding, and we hope to see you again. Have a good day!

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff, clean room, close to bars and restaurants.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Joseph, Thank you for staying with us and sharing your positive feedback about our location. We hope to have you back on our property again. Have a good one!

8/10 - 좋아요

Kym

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was a bit scary - very narrow entrance/exit even for a smallish car. Noisy when guests speaking in corridors outside rooms.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Kym, Thanks for your feedback and for liking our convenient location. We have limited parking spaces due to the construction and location of our property. These spaces are subject to availability and have a height restriction of 1.8 meters. Please be advised that our front office team can help with issues such as noise disturbances. We value your feedback and hope to see you again soon!

8/10 - 좋아요

Elissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how it isn’t too far from Southbank, restaurants/cafes and shopping.
2024년 1월에 2박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Elissa, Thank you for the positive feedback on our location. We are delighted that you were satisfied with your stay, and we look forward to welcoming you back soon. Have a great day!

8/10 - 좋아요

Sumith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value for money
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Sumith, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 - 좋아요

mark

2024년 1월에 3박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Mark, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have a great day!

10/10 - 훌륭해요

Micheal

2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Michael, We are delighted to have received a perfect score from you as a reflection of your gratitude while staying in our hotel. Thank you and have a wonderful day!

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 24일
Hi Geoffrey, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old school large room simple and clean
2024년 1월에 1박 숙박함
답변 제공: Kaye 님, 2024년 1월 18일
Dear Dean,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,The Great Southern Hotel Management

10/10 - 훌륭해요

Miyuki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Kaye 님, 2024년 1월 19일
Dear Miyuki,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Kind regards,KayeThe Great Southern Hotel Management

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 22일
Hi Kevin, Thank you for the rating and positive feedback about our location. We see it as a sign of your satisfaction, and we look forward to having you visit our property once more. We hope you have an amazing day!